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Bit by bit we are reclaiming live music from the touts and profiteers; ticketmaster finally cave in and scrap mark-up sitesPraise for our campaign as major sellers give way at last.

Byline: MARK MCGIVERN Chief Reporter

THE Daily Record yesterday won a major victory over touts after Ticketmaster announced they are pulling the plug on their rip-off resale sites.

The global giants bowed to huge pressure from this newspaper by killing off Get Me In! and Seatwave, admitting that the anger of fed-up fans had driven them to the decision.

It led to calls for their rivals Viagogo and StubHub to follow suit.

Ticketmaster's climbdown came after more than two years of investigation, which included the Record's exposure of Britain's worst supertouts and how they made millions dealing with the toxic sites.

Our campaign, which gathered the support of major acts including Ed Sheeran, Arctic Monkeys and Scots rockers Biffy Clyro, took us to Westminster. We revealed the murky and lucrative world of the ticket reselling industry to the culture, media and sport select committee and urged them to support capped resale and the shutting down of tout sites.

Perth and North Perthshire MP Pete Wishart chaired a debate in the Commons that nailed the hypocrisy of Ticketmaster's ownership of Get Me In! and Seatwave.

Speaking after Ticketmaster's climbdown, he said: "This is a very encouraging development which is a result of the pressure exerted on the primary ticketing organisations.

"Some campaigns are harder than others to win but the Daily Record has been relentless on this issue for two years and this is a hugely significant result.

"While there is still much to do, live music is going to be a little bit harder for the touts to prosper in and that can only be good for fans and artists alike.

"Bit by bit we are reclaiming live music from the touts and profiteers and I will continue to raise this issue in the House of Commons."

Washington and Sunderland West MP Sharon Hodgson was the first to call for a 10 per cent cap on resale.

She said: "This is something I've been campaigning on for almost a decade, along with the Daily Record, who have been relentless on this issue, so I'm pleased to see some movement at long last.

"It's now time for secondary sites such as Viagogo and StubHub to also clean up their act so that fans can at long last be put first."

Digital and creative industries minister Margot James welcomed yesterday's news, saying: "We want real fans to be able to see their favourite artists and events at a fair price.

"This is a welcome move from Ticketmaster and shows that they're following our lead and taking a tough stance on cracking down on unacceptable behaviour in the secondary ticket market."

As of yesterday, no new events will be listed on Get Me In! or Seatwave, with both sites beginning a phased closure from October.

By then, a capped, "ethical resale" platform run by Ticketmaster's rival AEG will be in operation at the O2 and SSE Wembley Arena in London.

Primary sellers Eventim UK's FanSALE also offer capped resale.

Ticketmaster were the last of the big primary sellers to tackle the problem.

Their tout sites will be replaced by a fan-to-fan exchange system that will enable unwanted tickets to be sold on for face value or less.

However, they will add 15 per cent on top to buyers - more than the 10 per cent charged by AEG and Twickets.

Ticketmaster bought Get Me In! in 2008 and Seatwave in 2014, after originally arguing that the acquisitions would help combat ticket touting.

In a blog post on their main UK site, Ticketmaster told fans: "That's right, we've listened and we hear you - secondary sites just don't cut it any more and you're tired of seeing others snap up tickets just to resell for a profit."

Andrew Parsons, managing director of Ticketmaster UK, said: "Closing down our secondary sites and creating a ticket exchange on Ticketmaster has always been our long-term plan.

"We're excited to launch our redesigned website which will make buying and selling tickets fast and simple, with all tickets in the same place."

Adam Webb, spokesman for the FanFair Alliance, who bring together anti-tout figures in the music industry, welcomed the development.

He said: "While enforcement action is still RESULT Pete urgently required to clamp down on rogue operators such as Viagogo, we are now much closer to a genuine transformation of the secondary market."

Industry experts are keeping a very close eye on the effect Ticketmaster's new direction will have on ticket prices. Their "platinum" strategy recently saw tickets for Paul McCartney's gig at the SSE Hydro sell for up to PS650.

It is feared fans will see more of the same, as Ticketmaster try to replace lost revenue from their secondary sites.

There is also a concern that the "more ethical" approach by Ticketmaster will play into the hands of StubHub, owned by eBay, and Viagogo, who continue to ride roughshod over consumer laws and prey on unwitting fans.

Ticketing security expert Reg Walker, of the Iridium Consultancy, said: "The Record's investigations uncovering exactly how sites such as Get Me In! and Seatwave operate, and their dependence on touts harvesting tickets in bulk, have played a large part in the decision to kill off those brands.

"They were becoming toxic and adversely impacting on the Ticketmaster brand and threatening some of their contracts such as that at the SSE Hydro, as exposed by the Daily Record. facebook.

Tuesday, augusT "If you want to put tickets in the hands of fans at face value, shut off the tickets going to touts in the first place.

scoTland's "If you do not address that, touts will carry on harvesting tickets in bulk from Ticketmaster and simply resell them through StubHub and Viagogo."

Seatwave and Get Me In!, along with StubHub and Viagogo, were investigated by the Advertising Standards Authority after "drip pricing", where VAT, booking and delivery fees were added at the end of the booking process.

HOW RECORD WAGED WAR ON THE SHADY SWINDLERS Club sacked me FOOTIE coach EDDIE DAVID MCCARTHY MARK MCGIVERNFOOTBALL coach Eddie Wolecki Black is suing Airdrie FC after he suffered a half-time stroke at a match and was later sacked.

65p of the year Last night he told how the club ditched him by turn to page 7 28/5/2016 The Record's campaign against touts explodes into action when we discover that Scottish tout Andrew Newman, a wrestling fan, has made millions by harvesting tickets using computer trickery - - then sells them on Get Me In!

There's only ONE Andy support Eddie with wife Emma and their daughter 12/11/16 Our expose of Canadian Julien Lavallee shapes perceptions on the greed of touts. He tells us how he pays venues for an allocation of the best seats - - then sticks them up in bulk on secondary sites.

22/2/17 We expose tout Thomas Craig, an SFA referee and sports coach who more than doubles his regular salary by selling on 24/2/17 Our attention focuses on the SSE Hydro, whose website is actively driving fans towards Get Me In! after gigs sell out in minutes. The reputation of The Hydro - - owned by taxpayers - - is exposed by the bond with Get Me In!

12/3/17 Our breakdown of the flow of tickets from Ticketmaster to Get Me In! shows how touted tickets make a 3000 per cent profit for Live Nation, the parent company of both sites.

22/3/17 The Record takes the argument to Parliament, as an invited witness at the inquiry by the culture media and sport select committee. We state that we want a 10 per cent cap on ticket resale and call for sites such as Get Me In! and Seatwave to be shut down.

3/4/17 We tell of the "Family Fortunes" scam, in which Andrew Newman harvests tickets and staff, with masses of credit cards, to make millions. This model is favoured by many supertouts. We ask Ticketmaster: "Why won't you blacklist supertouts?" 11/9/17 Julien Lavallee is exposed in the Paradise Papers as a tax dodger. Canadian documentary reveals massive scale of his "friends and family" operations.

18/9/17 Scottish Rugby ditch tout site Viagogo after the Record expose how fans are being charged 17 times face value for tickets.

27/9/17 Get Me In! de-list Metallica tickets after the Record highlight how the band's anti-tout terms and conditions are being abused by touts and tout sites.

17/3/18 We reveal that Rolling Stones tickets for SSE Hydro and other venues are being flogged for PS259 on Get Me In! - - despite Ticketmaster still holding face value tickets. GMI pay Google to get to the top of pay-per-click ad listings.

pull the plug on Ticketmaster. 23/4/18 Arctic Monkeys manager Ian McAndrew tells the Daily Record that the rogue site Viagogo should be shut down by the Government, as the band launch an anti-tout ticketing strategy.

4/6/18 We tell of Ed Sheeran's hugely successful blitz on touts, which forces Get Me In! and Seatwave to agree not to list his tickets. The world's biggest live star tells the Record: "This is just the beginning."

27/6/18 Global tout platform StubHub are ditched by the O2 in London, the only venue in the world that's busier than the SSE Hydro.

Owners AEG, Live Nation's global rivals, announce an ethical resale operation, with a 10 per cent cap, putting massive pressure on Ticketmaster.

7/7/18 We tell how Ticketmaster's five-year deal with the SSE Hydro expires next month - - and our stories mean the contract, with the toxic link to Get Me In!, cannot be justifiably renewed. Glasgow City by MARK MCGIVERN Chief Reporter Council leader Susan Aitken admits that crunch talks will take place on the deal.

MUSIC fans were celebrating yesterday after the Daily Record's Stub Out the Touts campaign won a massive victory.

Industry giants Ticketmaster said they were scrapping their Get Me In! and Seatwave sites that allow rip-off mark-ups to be made on resold tickets.

Full STORY pages 4&5 off resale sites in major blow to touts 6/8/18 Tickets for Sir Paul McCartney's gig at the SSE Hydro are selling for PS650 on Ticketmaster's "platinum" scheme. The industry and fans now wait to see if this strategy is used to replace revenue lost by Live Nation's closure of secondary sites.

13/8/18 Ticketmaster announce that Get Me In! and Seatwave are to close - - with ethical, face value reselling to be rolled out in October.


RESULT Pete Wishart

KEY ROLE Our reporter Mark McGivern before appearing at Westminster

POWERFUL SUPPORT Ed Sheeran is one of many music figures who have backed our anti-tout campaign. Pic: Dave J Hogan/ Getty Images
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Publication:Daily Record (Glasgow, Scotland)
Geographic Code:4EUUK
Date:Aug 14, 2018
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