Best hiring practice.
Hiring field staff is one of the most important parts of a manager's job--especially in today's tough labor market. Getting the right people in the right jobs is so critical, it cannot be left to chance. Here's a method that one prominent remodeler in Maryland uses to help insure a qualified hire.
Request resumes. Whether responding to an ad or calling to inquire, potential employees are required to submit a resume.
Two lead carpenters review the resumes. Involving the field staff in the hiring process helps to not only get a good mechanic but one who fits with the staff, to build a strong team.
Applicants interview with the field staff, Once the two leads have selected potential employees, they set up interviews. At the end of the process, they make a recommendation to the production manager.
Applicants then interview with the production manager. The production manager interviews the person from a supervisory perspective. They use a predetermined set of questions.
The field staff and the production manager discuss the person's skills and personality profile to determine the best hire for the job.
--Tim Faller, Field Training Services, www.lead carpenter.com.