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1-3 out of 3 article(s)
Title Type Date Words
EXPLAINING WAGE INEQUALITY IN TELECOMMUNICATIONS SERVICES: CUSTOMER SEGMENTATION, HUMAN RESOURCE PRACTICES, AND UNION DECLINE. Statistical Data Included Mar 1, 2001 14503
Work organization, technology, and performance in customer service and sales. Jul 1, 1999 12270
White Collar Blues: Management Loyalties in an Age of Corporate Restructuring. Book Review Oct 1, 1996 1253

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