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Barmaid shocked by pounds 90m bill.

A barmaid spoke of her disbelief yesterday after receiving a pounds 90million electricity bill from Midlands supplier npower.

Alison Turner, aged 50, of Cambridge, was stunned when the demand arrived through the post on Saturday.

The mother-of-two, who lives alone in a one-bedroom flat, normally spends about pounds 20 every two weeks to top up her prepayment electric meter.

But the letter, on npower headed paper, said: "We have checked your account and there is a balance to pay of pounds 90,454,217. This is because your token meter was undercharging you because our prices have changed since it was last reset."

Ms Turner said: "I know energy bills have gone up, but this is ridiculous." A npower spokesman said: "What has happened is our eightdigit account number has been inserted in place of the outstanding balance. It was human error. When the customer contacted us, we immediately apologised and wiped the debt, which was actually pounds 22."
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Publication:The Birmingham Post (England)
Date:Jun 17, 2008
Words:159
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