Barmaid shocked by pounds 90m bill.
Alison Turner, aged 50, of Cambridge, was stunned when the demand arrived through the post on Saturday.
The mother-of-two, who lives alone in a one-bedroom flat, normally spends about pounds 20 every two weeks to top up her prepayment electric meter.
But the letter, on npower headed paper, said: "We have checked your account and there is a balance to pay of pounds 90,454,217. This is because your token meter was undercharging you because our prices have changed since it was last reset."
Ms Turner said: "I know energy bills have gone up, but this is ridiculous." A npower spokesman said: "What has happened is our eightdigit account number has been inserted in place of the outstanding balance. It was human error. When the customer contacted us, we immediately apologised and wiped the debt, which was actually pounds 22."
|Printer friendly Cite/link Email Feedback|
|Publication:||The Birmingham Post (England)|
|Date:||Jun 17, 2008|
|Previous Article:||Whitby to lead council in talks with Indian business leaders.|
|Next Article:||Region is spared shortages as fuel deliveries set to resume.|
|Grosvenor to shoulder bill for pounds 90m project overrun.|
|Investment made so far.|
|Mum's shock at pounds 90m bill.|
|Electric shocks; The Huddersfield Daily Examiner COMMENT.|