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Bank on a top career; The world could be your oyster with one of the key players in global finance, says CRAIG McQUEEN.

Byline: says CRAIG McQUEEN

WITH more than 140,000 employees in 29 countries there are few bigger companies to work for than the Royal Bank of Scotland.

Around 35 million customers across the globe make RBS one of the world's premier financial services organisations.

The wide range of job opportunities attracted customer service manager Valerie Bennett when she joined 10 years ago.

And Valerie, from Edinburgh, is now encouraging anyone who is keen for a career in finance to apply.

She said: "After about three years I was promoted to a team leader and about four years later I was promoted to customer service manager.

"I previously worked for the civil service, but when I joined RBS I was self-employed.

"I was looking for a good salary and benefits package and the opportunity to build a career within a big organisation.

"With RBS the opportunities are endless. You can apply for any job depending what your speciality is."

Founded in 1727, RBS has combined expansion with innovation.

More than 20 years ago they launched Direct Line car insurance, followed by Direct Banking in 1994 and the UK's first fully-fledged on-line banking service in 1997.

Valerie says it makes RBS an exciting place to work, especially when your job is on the front line.

She said: "Working as a customer services representative means speaking directly to customers of the bank - there's no hard sell involved.

"If you have a lively personality and are interested in helping people then you could be a great representative for the bank."

The Royal Bank of Scotland is currently recruiting in both Edinburgh and Glasgow. To find out more about the positions available in Edinburgh call 0800 092 6040 or visit

For Glasgow call 0800 056 8494 or visit


HAPPY TO HELP: Valerie Bennett loves her job as a Royal Bank of Scotland customer service manager
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Title Annotation:Features
Publication:Daily Record (Glasgow, Scotland)
Geographic Code:4EUUK
Date:May 11, 2006
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