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Bag of sweets with a nasty sting in the tail; MUM'S SHOCK AT FINDING DEAD WASP IN PACKET OF BON-BONS.

Byline: KATIE STRICK ECHO Reporter katie.strick@trinitymirror.com katie_strick @

AN ANFIELD mum found a dead WASP as she tucked into a bag of sweets.

Lauren O'Leary, 24, said she "shocked and disgusted" to discover the creature, which had been torn half, inside a packet of Swizzles Bon-Bons bought from B&M, in Walton.

The mum-of-one told the ECHO: "Me and my brother went shopping and we treated ourselves to a little of bon-bons.

"We didn't finish them all, so then Saturday night we sat down and some more. My brother put his hand the bag and was like 'Er, what's this?' ' "He took it out and it looked likeback end of a wasp - where you'd find the stinger.

"Obviously, I began panicking then. don't know where they're packed "Anything.

"We were just really shocked. "Anything could have happened to me and my brother. I don't know where it's come from.

"I can't believe this has happened. I just think it's disgusting." The 24-year-old retail manager described her disappointment at being ignored by sweet-maker Swizzles Matlow.

She said: "I posted a picture on Facebook, as you do these days, and I was inundated with comments. Everyone thought it was outrageous.

"I got in touch with the company by filling in the complaints form on their website and put exactly what happened. It took quite a lot of time because they asked for lot of detail.

"I thought I'll give them about a week to reply. I really thought they would reply because it's quite a serious complaint. But they never did.

"I got Twitter as it's where companies are most likely to listen to you, because it's the public domain.

"But they didn't reply to that either, even though I saw they'd been on their Twitter.

"I tweeted again with a picture, and again they ignored me.

"As soon as I tagged the ECHO in the tweet, they replied and told me to fill in the complaints form online. This was yesterday. They didn't even say sorry or anything.

"It's just unbelievable. I was shocked to find the wasp but I've been shocked again by being ignored. I'm a retail manager myself and the first thing you do when someone complains is apologise. You don't just ignore them. "I've got a young child so I haven't got the time to keep filling in this long form."

A spokesperson from Swizzles Matlow said: "We take complaints very seriously and we plan to launch a full investigation into this case with immediate effect."

CAPTION(S):

Lauren O'Leary - says it is 'unbelievable' that her complaint was ignored

Insect inside - the dead wasp discovered in a bag of Swizzles Bon-Bons

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Publication:Liverpool Echo (Liverpool, England)
Date:Dec 2, 2015
Words:447
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