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BT Wholesale to help Biscit Internet customers.


Communications company BT has announced it will help broadband customers of Biscit Internet, a communications service provider (CSP) in the UK, which has recently gone into administration.

According to the company, BT Wholesale will be assisting Biscit customers whose underlying service is provided by a direct connection to BT Wholesale's network. Beginning today (19 March) these 6,500 customers will be able to call a special helpline to obtain a Migration Authorisation Code, or MAC, from BT Wholesale. The service will allow them to move to a new broadband service provider and will help to minimise disruption and downtime to their broadband service. Details of the helpline will be available from a web page that these Biscit customers will be re-directed to, for a period of seven days.

In addition, customers of Biscit telephone services are advised to look for an alternative supplier, as they are unable to make outbound calls, with the exception of 999 calls.

No financial details were disclosed.

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Publication:Internet Business News
Date:Mar 19, 2007
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