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BPOs can now 'dashboard' their way to success without spending a fortune.

New Delhi, April 25 -- Increasingly businesses are relying on BPOs to make significant contribution to their bottom line. The pressure on BPOs to boost revenue, maximize productivity and reduce overhead costs is growing by the day. Business Intelligence or BI is the panacea to their woes but then enterprise BI solutions are prohibitively expensive to implement. The implementation cost is in crores, making them way out of reach for the small and medium-sized BPOs. And it's not just the one-time costs of user license acquisition; the high recurring costs of services make the total cost of ownership (TCO) hit the roof and haunt even the larger, affording BPOs - many of whom are reeling under recessionary business environment now.

"Precisely why implementing the proven cloud model, for the many advantages it has on offer, to BI seems to be an idea whose time has come. It makes perfect business sense for the BPOs, small to large, to be paying for only as much BI as they use sans any service cost whatsoever. Realizing this very genuine need of the BPOs, and hence the immense business opportunity that it has come to present, we at BusinessIntelligenze, India's first and only dedicated BI-as-a-service (BaaS) company for BPOs, have announced the launch of our flagship cloud BI solution for BPO reporting, PyramidAnalysisTM. It is available for as low as Rs 500 onwards per user per month - whopping difference as compared to the costs of enterprise BI solutions. It unarguably is the most inexpensive BI solution in the world," explains Mr. Rahul Sethi, Founder & CEO, BusinessIntelligenze.

As per a recent NASSCOM report, the direct employment of IT-BPOs in FY2011 was around 25 lakh people. Industry experts are of the view that most BPOs deploy BI to less than 10 percent of the people who need it. Clearly, there's a huge business potential lying untapped. Owing to its formidable business model, in less than a year of start-up, BusinessIntelligenze has won global BI contracts from mid to large size BPO's and Contact Centers and stalwarts of the industry like Microsoft, Intel and Blackberry have partnered with it.

In the recent past, high operational costs of the metros have also made some of the more established BPOs set up satellite operations in tier II cities. PyramidAnalysisTM is in perfect accordance with their need for it allows managers of such BPOs to watch performance across multiple campaigns, across multiple locations, on a single dashboard. Not to forget the fact that smaller, independent BPOs in these cities using PyramidAnalysisTM, a BI solution that they can easily afford, can pitch to and assure their global clients of the similar service standards as their large counterparts in bigger cities do - leveling the playing field between them.

Considering all of this, Proto.in, one of the most recognized platforms showcasing start-ups in association with Sequoia Capital, the well-known VC fund, and Bombay Stock Exchange (BSE) selected BusinessIntelligenze as one amidst India's 15 most promising start-ups of 2011. ET Now, the popular business TV channel with The Economic Times, the largest read business daily from The Times Group as its lineage, has featured BusinessIntelligenze as India's next Super Angel in its widely-watched program 'Starting Up'.

PyramidAnalysisTM helps BPOs discover profits in terms of savings in operational costs. For BPOs, these savings generally exceed the BI investment in a very short time. Besides this, they get alerts as and when there's any variance in the process. What's more, using this solution the BPOs can assure their clients that they are not just delivering but possibly exceeding the business value agreed-upon, by continuously monitoring the SLAs. PyramidAnalysisTM has powerful predictive analysis tools that helps BPOs accurately forecast business conditions and take proactive decisions. It conducts powerful trend analysis of customer behavior and stock movement. This enables businesses to deliver right products in right quantities to right regions such that there are no dead stocks whatsoever. Its potent and intuitive analytics and reporting tools, automatically alert the BPO managers not just about the discrepancies, but also, and more importantly, about the ability and efficiency of a particular staff member (from reward and retention perspective). PyramidAnalysisTM reduces the executive workload; increases organizational output and employee efficiency; and optimizes the why, where, when and how of every process.

"It makes pilots out of BPO managers. They are in complete control - like being in the cockpit surrounded by meters and the needles swinging to variations - all they have to do is fine-tune the knobs accordingly for smooth landings, flight after flight," adds Mr. Sethi.Increasingly businesses are relying on BPOs to make significant contribution to their bottom line. The pressure on BPOs to boost revenue, maximize productivity and reduce overhead costs is growing by the day. Business Intelligence or BI is the panacea to their woes but then enterprise BI solutions are prohibitively expensive to implement. The implementation cost is in crores, making them way out of reach for the small and medium-sized BPOs. And it's not just the one-time costs of user license acquisition; the high recurring costs of services make the total cost of ownership (TCO) hit the roof and haunt even the larger, affording BPOs - many of whom are reeling under recessionary business environment now.

"Precisely why implementing the proven cloud model, for the many advantages it has on offer, to BI seems to be an idea whose time has come. It makes perfect business sense for the BPOs, small to large, to be paying for only as much BI as they use sans any service cost whatsoever. Realizing this very genuine need of the BPOs, and hence the immense business opportunity that it has come to present, we at BusinessIntelligenze, India's first and only dedicated BI-as-a-service (BaaS) company for BPOs, have announced the launch of our flagship cloud BI solution for BPO reporting, PyramidAnalysisTM. It is available for as low as Rs 500 onwards per user per month - whopping difference as compared to the costs of enterprise BI solutions. It unarguably is the most inexpensive BI solution in the world," explains Mr. Rahul Sethi, Founder & CEO, BusinessIntelligenze.

As per a recent NASSCOM report, the direct employment of IT-BPOs in FY2011 was around 25 lakh people. Industry experts are of the view that most BPOs deploy BI to less than 10 percent of the people who need it. Clearly, there's a huge business potential lying untapped. Owing to its formidable business model, in less than a year of start-up, BusinessIntelligenze has won global BI contracts from mid to large size BPO's and Contact Centers and stalwarts of the industry like Microsoft, Intel and Blackberry have partnered with it.

In the recent past, high operational costs of the metros have also made some of the more established BPOs set up satellite operations in tier II cities. PyramidAnalysisTM is in perfect accordance with their need for it allows managers of such BPOs to watch performance across multiple campaigns, across multiple locations, on a single dashboard. Not to forget the fact that smaller, independent BPOs in these cities using PyramidAnalysisTM, a BI solution that they can easily afford, can pitch to and assure their global clients of the similar service standards as their large counterparts in bigger cities do - leveling the playing field between them.

Considering all of this, Proto.in, one of the most recognized platforms showcasing start-ups in association with Sequoia Capital, the well-known VC fund, and Bombay Stock Exchange (BSE) selected BusinessIntelligenze as one amidst India's 15 most promising start-ups of 2011. ET Now, the popular business TV channel with The Economic Times, the largest read business daily from The Times Group as its lineage, has featured BusinessIntelligenze as India's next Super Angel in its widely-watched program 'Starting Up'.

PyramidAnalysisTM helps BPOs discover profits in terms of savings in operational costs. For BPOs, these savings generally exceed the BI investment in a very short time. Besides this, they get alerts as and when there's any variance in the process. What's more, using this solution the BPOs can assure their clients that they are not just delivering but possibly exceeding the business value agreed-upon, by continuously monitoring the SLAs. PyramidAnalysisTM has powerful predictive analysis tools that helps BPOs accurately forecast business conditions and take proactive decisions. It conducts powerful trend analysis of customer behavior and stock movement. This enables businesses to deliver right products in right quantities to right regions such that there are no dead stocks whatsoever. Its potent and intuitive analytics and reporting tools, automatically alert the BPO managers not just about the discrepancies, but also, and more importantly, about the ability and efficiency of a particular staff member (from reward and retention perspective). PyramidAnalysisTM reduces the executive workload; increases organizational output and employee efficiency; and optimizes the why, where, when and how of every process.

"It makes pilots out of BPO managers. They are in complete control - like being in the cockpit surrounded by meters and the needles swinging to variations - all they have to do is fine-tune the knobs accordingly for smooth landings, flight after flight," adds Mr. Sethi.

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Publication:India PRwire
Geographic Code:9INDI
Date:Apr 25, 2012
Words:1538
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