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BELLSOUTH AND NORTHERN TELECOM TEST NEW SERVICES AND SCREEN-BASED PHONES

 BELLSOUTH AND NORTHERN TELECOM
 TEST NEW SERVICES AND SCREEN-BASED PHONES
 CHICAGO, June 16 /PRNewswire/ -- BellSouth and Northern Telecom (NYSE: NT) today announced a market test in which consumers will use display-based residential telephone services designed to make calling features easy and convenient to use.
 The market test involves advanced services provided on a DMS- SuperNode central office switch and prototype screen-based phones, all from Northern Telecom. The screen on the phone will display call options generated by the switch in BellSouth's central office.
 During the test, BellSouth will gather market research data on combinations of services, including Call Waiting, Caller ID, Caller ID- Deluxe (calling name identification) and the company's MemoryCall(sm) service (voice mail), as well as data on some new services. Approximately 500 customers will participate in the test.
 This is the first network-based market test of interactive services consistent with the proposed framework of Bellcore's Analog Display Services Interface (ADSI) Technical Advisory. ADSI calls for service information to be delivered to a user's phone using existing Custom Local Area Signaling Service (CLASS) technology and from the phone using touch-tone dialing. Because ADSI uses existing technology, phone companies and other information service providers can deploy services without investing in new computer platforms.
 "In developing the phone of the future, it is important for us to produce equipment that is easy to use, works well with current and future services, and meets cost expectations," said David Thomson, general manager, Residential and Business Terminals and Services, Northern Telecom Inc.
 Customers will use a new enhanced service combining Call Waiting with Caller ID that lets them see who is calling without interrupting their current call. In some of these homes, the customer will be able to push one of the network-defined buttons to deliver a short message to the second caller or direct the caller to leave a message. Customers will be able to see both the incoming calling number and the name associated with that number on their telephone sets.
 Additional features to be tested include Call Log and Visual Call Block. Call Log allows customers to review the names and numbers associated with unanswered calls. Unlike call logging on today's Caller ID telephones and adjuncts, the network-based Call Log feature also records calls that were forwarded to another number or which received a busy signal. Visual Call Block lets customers view and edit a list of numbers associated with callers from whom they do not wish to receive calls. Today's Call Block service requires users to edit this list by listening to audio commands and pushing the appropriate keys.
 Jack Huber, assistant vice president, Market Research for BellSouth Telecommunications, Inc., said that listening to customers is crucial in the development of new services in the 1990s. "We have a modern network that can deliver a number of services to the home," he said. "If we are to be successful, however, we must know what services people want and -- just as important -- what they are willing to pay for them. We hope that this test will result in new service offerings for our customers."
 "This market test will demonstrate the power of creating a link between public network-based services and telephones in the home," said Paul Brant, assistant vice president, Northern Telecom Public Networks.
 The prototype phones used in the test feature a three-line screen that displays prompts and context-sensitive soft-keys to make activating and using services easy. Soft keys, similar to buttons found on bank automatic teller machines, change their function as the user progresses through a service. The user can also move around the screen using vertical and horizontal scroll buttons. A speaker lets the user monitor the progress of a call and respond to both visually displayed and audible prompts.
 BellSouth Telecommunications, Inc., with headquarters in Atlanta and Birmingham, Ala., provides unified direction and support for the local telecommunications operations of BellSouth (NYSE: BLS) in the southeastern United States.
 BellSouth Telecommunications, Inc. does business as Southern Bell in North Carolina, South Carolina, Georgia and Florida, and as South Central Bell in Kentucky, Tennessee, Alabama, Mississippi and Louisiana. These companies serve over 18 million local telephone lines and provide local exchange and intraLATA (Local Access and Transport Area) long distance service over one of the most modern telecommunications networks in the world.
 Northern Telecom is a leading supplier of telecommunications switching equipment to telephone companies and offers a full range of CLASS, Custom Calling Features and other advanced services. Northern Telecom has been manufacturing and marketing telephones since 1882. This market test supports the company's goal of simplifying access to telephone network features and services.
 -0- 6/16/92
 /CONTACT: Karen Mangum of BellSouth Telecommunications, 404-529-6514, or Lee Williams of Northern Telecom, 919-992-3125/
 (BLS NT) CO: BellSouth Telecommunications, Inc.; Northern Telecom ST: Georgia IN: TLS SU:


BR-BN -- AT010 -- 0795 06/16/92 16:00 EDT
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Date:Jun 16, 1992
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