Arizona State Retirement System Awards Covansys Electronic Document Imaging Contract; Solution Designed to Increase Customer Service by Automating Core Document Processes.
FARMINGTON HILLS, Mich.--(BUSINESS WIRE)--May 12, 2004
Covansys (Nasdaq: CVNS), a global consulting and technology services company, today announced that the Arizona State Retirement System (ASRS) has awarded them a contract to implement an Electronic Document Management System (EDMS), designed to improve customer service for the agency's 61,681 annuitants, 326,087 active members and 715 participating employers.
Scheduled to be fully implemented later this summer, the EDMS is valued at nearly $1 million dollars, and will be developed utilizing software from FileNET, a leading provider of Enterprise Content Management based in Costa Mesa, California.
"ASRS, like most retirement systems, was facing a significant increase in the demand for their services due to the retirement of the baby boomer generation, who are extremely familiar with the Internet. The EDMS was the perfect solution," said Bryce Haws, senior vice president, Covansys Public Sector Practice. "Automation will allow ASRS to reduce its reliance on paper processes, while reaping significant gains in efficiency. Ultimately, this will free ASRS staff to focus their efforts where it really counts--improving customer service for their increasing membership."
In addition to improving customer service, the EDMS will allow ASRS to handle a larger workload by providing the following benefits:
-- Increased departmental productivity
-- Improved work processes
-- Reduced administrative costs
-- Quicker access to customer documents and information
-- Reduced work backlogs
"Covansys understood our challenges and our objectives, and developed a best practices solution to meet the specific needs of our organization, said Patrick O'Keefe, Network Information System Manager, ASRS. "The EDMS is a competitive, cost effective solution that will allow us to increase departmental productivity, while improving the level of service we provide to our membership."
The system will provide ASRS with a foundation that is flexible enough to meet their growing member's needs, while integrating with ASRS' current technology infrastructure, including Oracle Forms and Avaya Enterprise Manager.
"This implementation will bolster Covansys' leadership position in providing document imaging solutions that solve business process issues for our public retirement clients. We look forward to another successful implementation," added Haws.
For the past 19 years, Covansys has provided public sector solutions to more than 47 states plus the Virgin Islands, District of Columbia and Guam in the areas of health and human services, public retirement, public health, motor vehicle services and unemployment insurance systems. Covansys derives more than 25 percent of its current annual revenues from state and local government clients. In the public retirement sector, Covansys has emerged as a technology leader, providing retirement solutions and services for 21 different public retirement funds, ten of which have a FileNet component.
About Covansys Corporation
Headquartered in Michigan, Covansys Corporation (Nasdaq: CVNS) is a global consulting and technology services company specializing in industry-specific solutions, strategic outsourcing and integration services. Clients gain competitive advantage by leveraging our unique on-site, offsite, offshore delivery capability to achieve rapid deployment, world-class quality and reduced costs. A leader in the public sector market, Covansys is also known for application maintenance and development outsourcing in the healthcare, financial services, retail and distribution, manufacturing, telecommunications and high-tech industries. Founded in 1985, with over 5100 employees worldwide, Covansys was one of the first U.S.-based IT services companies to establish offshore facilities in India, and is a pioneer in seamlessly integrating offshore capabilities into its offerings. Two of the company's three wholly owned development centers in India are assessed at Level 5 in SEI CMM(R). All three are ISO 9001:2000 certified and assessed at Level 5 in PCMM(R). Covansys was named one of the leading IT companies for state and local governments in 2002 and 2003 by Washington Technology magazine, and one of the top 500 solution providers in 2002 and 2003 by VARBusiness magazine. Visit our web site: www.covansys.com.
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|Date:||May 12, 2004|
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