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Are all diesel drivers now due compensation for being 'mis-sold'? Emission scandals, low pollution zones and plummeting re-sale prices weren't mentioned when most of us bought our diesel cars - but does that mean we have a claim? Consumer lawyer Dean Dunham investigates; Emission scandals, low pollution zones and plummeting re-sale prices weren't mentioned when most of us bought our diesel cars - but does that mean we have a claim? Consumer lawyer Dean Dunham investigates.

Byline: Dean Dunham

I've been looking into A-questions about diesel A-vehicles to work out if A-people who have bought them were victims of mis-selling.

New rules aimed at discouraging diesel cars seem to be coming in all of the time.

Last month the London Ultra Low Emissions Zone was A-introduced, for example.

This means anyone A-driving a diesel vehicle in London failing to meet Euro 6 A-regulations will be charged an extra [pounds sterling]12.50 a day.

Other areas of the UK are likely to follow suit. Some cities may even ban such vehicles from their roads.

There also appears to be an exodus among some of the A-manufacturers who are starting to abandon diesel engines.

Suzuki has stopped production of diesel engines for the UK A-market and Toyota is said to be gradually scaling down production.

Some of the more premium brands are also clearly bailing out of the diesel market. Bentley are axing the Bentayga Diesel.

And Porsche has announced: "There will be no more diesels from Porsche in the future."

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These issues matter to A-consumers for telling reasons.

The running costs of a diesel vehicle are clearly increasing. The residual, or resale, values must be dropping.

Consumers lose out while they own the vehicle and then ultimately lose out again when they come to sell or part exchange. So have consumers been mis-sold?

Mis-selling is the deliberate, reckless, or negligent sale of A-products or services in A-circumstances where the contract is either misrepresented, or the product or service is unsuitable for the A-customer's needs.

In this respect the Consumer Rights Act 2015 provides that goods or services must be "as A-described" by the trader.

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My view is that traders selling diesel vehicles have an obligation to clearly A-explain to consumers what the A-additional costs are of owning such a vehicle and that its re-sale value may diminish quicker than other engine types.

Consumers must A-always be put in a position where they are given all the relevant facts and A-information before a purchase so they make a purchasing decision with their eyes wide open.

From my research it appears that many traders are neglecting to provide this information, meaning that they will be prone to claims.

Consumer rights

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Credit: AFP

Credit: AFP

If your car has lost more money, or cost you more than it should have can you claim?

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Title Annotation:Money
Publication:Daily Mirror (London, England)
Geographic Code:4EUUK
Date:May 5, 2019
Words:420
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