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Apropos launches new version. (New Products).

Apropos Technology, a provider of realtime business communications platforms, has launched version 6.0 of the Apropos Multi-Channel Interaction Management Suite. Version 6.0 was configured to deliver new features and improved functionality to help enable global corporations to integrate multichannel interaction management across their business operations. The goal of the creation of version 6.0 was to bring the business benefits of interaction management to all aspects of the enterprise and extend the capabilities of earlier versions of the Apropos Product Suite in contact center environments. With version 6.0, the functionality of Apropos' contact center solutions is extended to business processes throughout the enterprises and beyond, to partners, suppliers or wherever an enterprises business needs dictate the implementation of real-time interaction management capabilities.
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Publication:Customer Interaction Solutions
Date:Jun 1, 2003
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