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American General Annuity Endorses Pivot/Info-One's(TM) Annuity Platform.

COLUMBUS, Ohio -- Pivot/Info-One (, the leading provider of insurance solutions, today announced that American General Annuity Insurance Company has selected Pivot/Info-One's insurance distribution technology as the preferred solution for its web-based annuity sales and servicing platform. Pivot/Info-One's robust order-entry system offers a way to increase annuity sales, while also providing efficiencies, offering the industry the first true end-to-end solution to manage the entire annuity sales process. The net result is a more efficient process and increased sales.

Other leading carriers have also endorsed Pivot/Info-One as the preferred provider. The platform supports both fixed and variable annuity sales transactions, as well as term-life and long-term care products. Financial advisors can leverage Pivot/Info-One's technology to research products, review product suitability, conduct customer profiles, and electronically transmit application data and funds directly to the carrier. To support this process, Pivot/Info-One is already connected to over fifty leading carriers for all insurance products, including twelve leading annuity product providers.

"We found that Pivot/Info-One offered the best solution in meeting our annuity order-entry needs," said Bruce Abrams, President and Chief Marketing Officer of American General Annuity. "In 2001 we processed over 30,000 annuity transactions on Pivot/Info-One's platform, with 'in good order' applications reaching 99%. This low error rate, which is well above industry average, reflects Pivot/Info-One's proven ability to automatically check applications for completeness and accuracy. As a result, Pivot/Info-One has helped us improve efficiency, reduce costs, and better serve our financial institution customers."

In addition to its order-entry features, the platform's sophisticated connectivity enables a distributor to completely service his client's needs, including fulfilling client requests such as premium additions, sub-account transfers, and beneficiary changes. The platform also receives carrier information on policy changes handled by the carrier as well as updated account balances.

"Multi-carrier connectivity is a key component in a successful solution for our broker-dealer and bank partners," stated Pivot/Info-One's Co-President Lou Hensley. "Pivot/Info-One's order-entry platform contains up-to-date product information and business rules from the carrier, and allows Pivot/Info-One to transmit policy information, funds, and electronic documents directly to the carrier."

The platform also automates and provides multi-tiered customized compliance and suitability testing.

About American General Annuity

American General Annuity Insurance Company is the nation's leading provider of all annuities sold through banks and a member of American International Group, Inc. (AIG). The company markets its annuity products through more than 400 financial institutions.

About Pivot/Info-One

Pivot/Info-One is the premier provider of insurance and annuity sales solutions. As the information leader, Pivot/Info-One provides industry standard tools such as The VARDS(R) Report, VTR(R) Plus, and its web-based sales solution InfoSource(TM) to allow financial advisors a complete "end-to- end" solution to research, illustrate, trade and service annuity and life products on-line. Additional client-focused solutions include website private labeling, consulting services and customer retention programs, and multi-line nationally licensed agency fulfillment with established connectivity to the industry's premier insurance carriers.

Pivot/Info-One was created through the November 2001 merger between Pivot and Info-One and is headquartered in Columbus, Ohio and Campbell, CA. For more information about Pivot/Info-One's products and services, please contact Jennifer Sellevold by e-mail at, or phone (408) 558- 7070 ext. 230. To learn more about Pivot/Info-One, visit us online at or


Contact: Jennifer Sellevold of Pivot/Info-One, +1-408-558-7070 ext. 230, or, or John Pluhowski of American General Annuity, +1-713-831-1149, or

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Publication:PR Newswire
Date:Feb 15, 2002
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