Amazon beats Mayday button response time goal on Christmas Day.
M2 EQUITYBITES-December 27, 2013-Amazon beats Mayday button response time goal on Christmas Day
(C)2013 M2 COMMUNICATIONS http://www.m2.com
27 December 2013 -- Amazon (NASDAQ: AMZN) said that on Christmas Day, the average response time when a customer tapped the Mayday button on Kindle Fire HDX was just nine seconds, faster than the response time goal of 15 seconds.
Thousands of Mayday Tech Advisors across the US were available on Christmas Day to take calls from customers.
By tapping the Mayday button in Quick Settings, an Amazon expert will appear on the Fire HDX and can co-pilot you through any feature by drawing on your screen, walking you through how to do something yourself, or doing it for you.
Amazon.com is based in Seattle and opened in July 1995. Amazon and its affiliates operate websites, including www.amazon.com, www.amazon.co.uk, www.amazon.de, www.amazon.co.jp, www.amazon.fr, www.amazon.ca, www.amazon.cn, www.amazon.it, www.amazon.es, www.amazon.com.br, www.amazon.in, www.amazon.com.mx, and www.amazon.com.au.
((Comments on this story may be sent to firstname.lastname@example.org))
|Printer friendly Cite/link Email Feedback|
|Publication:||M2 EquityBites (EQB)|
|Date:||Dec 27, 2013|
|Previous Article:||Canon USA print plugin app available for Kindle Fire devices.|
|Next Article:||Patton releases new management system for SmartNode VoIP.|