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Airline News - North America.

Sep 24, 2007

Accommodating passengers from canceled flights when all airlines are operating at such high load factors has become a challenge for airlines and their customers. Patience and persistence can be important tools for the passenger. Sep 21, 2007

Major players in the in-flight entertainment (IFE) and communications industry are witnessing a substantial rise in airline expenditure for premium onboard services, as the entire cabin environment becomes a "driving force of airline business success", the former head of IATA says. After years of sluggish innovation, carriers "have recently begun to pour millions of dollars into improving their cabin product, elevating first and business class to new heights, while reducing the back-end of the airplane to a flying merchandise mart", said Pierre Jeanniot in a keynote address at the World Airline Entertainment Association (WAEA) conference and exhibition in Toronto. Though difficult to quantify an exact return on investment, "investing in premium service is simply mandatory for any carrier committed to remain a credible player in that market segment", says Jeanniot, who now holds t Sep 18, 2007

Airline alliances offer convenience, traveler perks. Passengers are enjoying benefits from airline alliances, including help figuring out itineraries and booking flights. "I tell them where I want to go," said Andy Jent, who has flown more than 100,000 miles this year. "They find me the best flights and I just organize my schedule to fit the itinerary they create. Half the time I lose track of which airline I am on." Travelers also say they like the posh lounges offered by alliances, as well as the ability to redeem frequent flier miles earned at other airlines within the group. Sep 17, 2007

Alaska Airlines

Alaska Airlines announced it plans to launch inflight wireless Internet service next year based on Row 44's satellite-based broadband connectivity solution. Alaska made the announcement in Toronto at the 28th Annual World Airline Entertainment Association Conference and Exhibition. Sep 20, 2007

Alaska Airlines

Alaska Airlines is planning to offer satellite-based broadband connectivity to its passengers, after inking an agreement with Row 44 that is expected to result in fleetwide installations of the California-based company[sup.1]s system. The deal, announced today at the World Airline Entertainment Association (WAEA) conference and exhibition in Toronto, also marks the first publicly announced airline customer for Row 44, which is offering high-bandwidth service based on technology from satellite networks and services specialist Hughes. The two-way Ku antennas and high power amplifiers for use in Row 44[sup.1]s system are being provided by AeroSat. Under the terms Sep 19, 2007

Alaska Airlines, Horizon Air

Alaska Airlines and sister regional carrier Horizon Air introduced a new online service that allows passengers to go to the carriers' websites to make changes to itineraries. To encourage use of the new system, Alaska and Horizon announced that passengers using ticket counters and call centers to make itinerary changes for tickets purchased beginning Oct. 3 will be charged a $75 fee, up $25 from the current charge. The fee for online itinerary changes will remain $50. The online itinerary change feature was deployed using ITA Software's QPX system. Sep 19, 2007

American Eagle

American Airlines continues to grow and enhance its New York service announcing that its regional affiliate, American Eagle, will begin a new route to Memphis, Tenn., from LaGuardia International Airport on Dec. 13. Sep 17, 2007

Delta Air Lines

Delta Air Lines announced Sept. 18 it has lowered leisure fares in about 60 percent of nonstop U.S. domestic markets served from Cincinnati after completing a review of fares at its second-largest hub. Sep 18, 2007

Delta Air Lines

Delta Air Lines said it plans to add a daily roundtrip flight between New York and Bermuda starting in April. Sep 17, 2007

Sabre Holdings, Amadeus

Global distributions systems Sabre Holdings and Amadeus on Monday announced a joint venture to launch Moneydirect, an automated payment processing, clearing and reconciliation tool for the travel industry. Sep 17, 2007

Universal Air

Universal Air Travel Plan issuer AirPlus International Sept. 17 announced the launch an automated carbon-offset feature, allowing corporate users to automatically pay the appropriate offset for any flight purchased through the payment tool. Sep 17, 2007

ZZ

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Publication:Airguide Online
Date:Sep 24, 2007
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