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ATOS DEPLOYS CIRPACK VOICE SWITCHES TO HANDLE IVR SERVICES.

Atos Worldline, an Atos Origin company, has deployed CIRPACK'S carrier-class telephony switches to connect interactive service platforms to the PSTN. This allows Atos Worldline to handle Interactive Voice Response (IVR) services on a very large scale for its European customers (Tier1 GSM operators and large accounts) and prepare for next generation value added voice services. Atos Worldline is also replacing its legacy switches with Cirpack equipment in a move to migrate to next generation network (NGN).

"Outsourcing IVR services on such a large scale is quite complex and requires an industrial approach. To succeed, Atos Worldline must use very reliable and powerful voice switching infrastructures," explains Jean-Sebastien Anton, Atos Worldline's manager of voice architectures. "We had to find a telephony platform that could comply with all the legacy TDM technologies that we and our customers are using, and that could also provide us with a migration path to voice over IP (VoIP). After evaluating several softswitch vendors, we found that Cirpack was the only developer of carrier-grade VoIP softswitch and gateways with field-proven support of all legacy TDM protocols. It is then the only one capable of supporting us in the deployment of our next generation platforms."

Jean-Sebastien Anton added: "The Cirpack switch is performing incredibly well. Integration with our existing platforms and the telecom networks of our customers was straightforward. It has been very easy for our technical staff to become proficient with the Cirpack equipment because it is a true open platform based on standard software and hardware. This really helps us accelerate time-to-market and lower the cost of the complex voice services that we provide to the most demanding telecom operators and large accounts."

The solution deployed includes the Cirpack Transit Node (TN) softswitch and gateway products. It is connected to various operators and carriers, including incumbent operators, and also to Atos Worldline service platforms in charge of interactive voice response (IVR). Cirpack TN handles advanced routing of calls to service platforms and to the PTSN, ensuring "always-on" hosted services. Voice traffic can be sent to the switch using TDM, IP or ATM protocols, including all variants of SS7 and ISDN. Atos Worldline service platforms can be connected using INAP, ISDN or VoIP technologies. Cirpack TN allows Atos Worldline to mix any protocols and technologies when needed, enabling new types of value added services to be delivered quickly and at the best cost.

"We are very proud that Atos Worldline has chosen our voice switching solutions to host services for Tier1 telecom operators and some of the most demanding large accounts," declares Jean-Pierre Dumolard, CEO, Cirpack. "Atos Worldline's deployment of our carrier-class voice switching platform further demonstrates that Cirpack provides operators with flexible solutions, enabling them to continue to realize benefits from their legacy investments while migrating to a next-generation network. The modularity and scalability of our platform is another key advantage for Atos Worldline as it helps them match their customers' traffic growth at a lower cost.

About Atos Origin

Atos Origin is an international information technology (IT) services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5 billion and it employs 47,000 people in 50 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and its clients include ABN AMRO, Akzo Nobel, Alstom, BNP Paribas, BP, Ericsson, EDF, Euronext, Fiat, France Telecom, ICI, ING, KPN, Lucent, Philips, Renault, Royal Bank of Scotland, Saudi Aramco, Schlumberger, Shell, Telecom Italia, UBS, UK Department of Works and Pensions, Unilever, Vivendi Universal and Vodafone. Atos Origin is quoted on the Paris Euronext Premier Marche and trades as Atos Origin, AtosEuronext, Atos Odyssee, Atos KPMG Consulting and Atos Worldline.

Atos Worldline, an Atos Origin company is a European provider of IT-related Business Process Outsourcing, dedicated to services and solutions covering the whole process of payment and information flows. With 2,500 staff in France, Germany, Austria and the United Kingdom, Atos Worldline generated an annual revenue of around EUR400 millions in 2003, through 3 core activities: Payment and Card Processing services - CRM services - and Multi Channel Contact (Internet and Voice services).

About CIRPACK

CIRPACK develops next-generation telephony platforms for operator infrastructures: Local Exchange and Transit switches with simultaneous native support for VoDSL, VoIP, VoWLL, VoCable, IP Centrex, ISDN PRI/BRI, POTS, as well as long-distance telephony using any IP, ATM and TDM protocols. CIRPACK deployed the world's largest SoftSwitch-based PSTN as early as 1998 and is currently deploying the largest European residential VoIP service. CIRPACK's carrier-class solutions are highly scalable to meet the requirements of small and large operators, enabling profitable business plans. CIRPACK works with industry leaders such as IBM Global Services to provide global solutions. CIRPACK's customers include Free/Iliad, Og Vodafone, Mobistar, Easynet, 9Telecom, Outremer Telecom and Prosodie, among others. CIRPACK is a European equipment vendor headquartered near Paris.

Cirpack can be found on the World Wide Web at http://www.cirpack.com.

For more information, call +33-1-41-44-37-82.
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Publication:Audiotex Update
Geographic Code:4EUFR
Date:Nov 1, 2004
Words:835
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