Printer Friendly

AT&T PROGRAM COMBATS GROWING LONG DISTANCE FRAUD PROBLEM WITH INCREASED NETWORK, SYSTEM SECURITY

 AT&T PROGRAM COMBATS GROWING LONG DISTANCE FRAUD PROBLEM
 WITH INCREASED NETWORK, SYSTEM SECURITY
 PITTSBURGH, May 13 /PRNewswire/ -- To help business customers detect and prevent the theft of long distance telephone service, AT&T (NYSE: T) today announced an aggressive program that includes a service to relieve customers from liability for international long distance fraud.
 Long distance calling fraud is a problem that nationwide costs companies more than $1 billion annually, according to the Communications Fraud Control Association, an industry group.
 Called the AT&T NetPROTECT(SM) program, the family of products and services sets a new standard of fraud protection for the industry. The program includes products, services and education that help customers secure their communications systems against unauthorized remote access and detect and prevent fraud.
 This week, AT&T began monitoring 800 service to prevent thieves from using its network to commit fraud. On Aug. 1, AT&T will begin monitoring its international long distance service from the United States to countries experiencing high amounts of fraud, and deploy additional domestic 800 service security measures for all its business customers, automatically and without additional charge.
 Customers also will be able to choose the additional NetPROTECT products and service options that best meet their individual security needs. These options include services that enable customers to limit or even remove their financial liability for international long distance and domestic 800 service fraud involving customers' business telephone equipment, pending Federal Communications Commission approval.
 "Long distance fraud is a serious criminal problem, and we believe AT&T should stand squarely with our customers against the criminals who steal their service," said Joseph P. Nacchio, president of AT&T's Business Communications Services unit. "We are taking the necessary steps to help our customers prevent fraud and limit their liability when it does occur. NetPROTECT offers a variety of options and proves once again that AT&T recognizes one size does not fit all."
 For all business customers the program includes AT&T NetPROTECT Basic Service, offered at no additional charge with AT&T's long distance and domestic 800 services. This service monitors calling to countries experiencing the highest amounts of long distance fraud and domestic 800 service 24 hours a day, seven days a week. NetPROTECT Basic Service is designed to spot possible fraud as it develops. Once suspected fraud is spotted, AT&T attempts to notify affected customers.
 In addition to AT&T NetPROTECT Basic Service, customers can purchase other options that best meet their security needs, including:
 -- AT&T NetPROTECT Enhanced Service, which includes all NetPROTECT Basic Service options and provides more customized monitoring and offers a $25,000 per incident limit on a customer's financial liability for fraud caused by thieves using the customer's PBX.
 -- AT&T NetPROTECT Premium Service, which also includes Basic and Enhanced Service features and frees customers who follow AT&T's specific PBX security requirements from financial liability for international long distance and domestic 800 service fraud.
 -- AT&T SDN NetPROTECT Service, which provides enhanced network management services and information designed to prevent, detect and control network fraud, for customers of AT&T's Software Defined Network service.
 -- AT&T Hacker Tracker(TM), a software package that works with AT&T's PBX Call Accounting System Plus to detect and alert customers to unusual calling patterns which may indicate that fraudulent calls are being made.
 -- AT&T Security Audit Service, a consultative service that helps companies identify and minimize security risks in their AT&T PBX and voice messaging systems.
 -- AT&T Fraud Intervention Service, that gives AT&T's PBX and voice messaging customers easy access to a team of technical security experts who can help them detect and stop fraud while it is in progress.
 -- AT&T Security Handbook and training, that provides technical documentation and individualized training tools on the security features of AT&T's PBX and voice mail systems.
 "No one is in a better position than AT&T to offer customers the kind of comprehensive approach they need to fight this problem," said Jerre Stead, president of AT&T's Business Communications Systems unit. "This program not only offers financial relief to victims of long distance fraud, it also gives AT&T customers new products and services specifically designed to prevent and detect fraud."
 In addition to these measures, designed to protect business customers from long distance fraud, AT&T previously has taken steps to thwart calling card fraud, which occurs when a calling card number is lost, stolen or otherwise compromised and used to make fraudulent calls. Through continuous upgrades to the AT&T network, the company is able to quickly detect unusual calling patterns and take a card number out of service within minutes after it's determined that a customer is not making those calls.
 -0- 5/13/92
 /CONTACT: Marge Boberschmidt of AT&T, 412-227-7273/
 (T) CO: AT&T ST: Pennsylvania IN: TLS SU: PDT


CD-JG -- PG009 -- 9818 05/13/92 15:11 EDT
COPYRIGHT 1992 PR Newswire Association LLC
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1992 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Publication:PR Newswire
Date:May 13, 1992
Words:822
Previous Article:'HEIDI,' AN ORIGINAL MINISERIES FOR THE DISNEY CHANNEL, BEGINS PRODUCTION ON JUNE 8. PRINCIPAL PHOTOGRAPHY WILL BEGIN IN AUSTRiA WITH STARS JASON...
Next Article:ROSALYNN CARTER, BETTY BUMPERS TO VISIT WASHINGTON WITH JEAN GARDNER TO PROMOTE IMMUNIZATIONS
Topics:


Related Articles
SPRINT ESTIMATES SECURITY PROGRAMS REDUCE PBX FRAUD BY 90 PERCENT
AT&T REPORTS SIGNIFICANT PROGRESS IN EFFORTS TO COMBAT TOLL FRAUD
SPRINT'S PHONE FRAUD PROTECTION PROGRAM EXTENDED TO SMALL BUSINESS AND 800 SERVICE
SPRINT PROVIDES TIPS TO SMALL BUSINESSES TO PROTECT AGAINST PHONE FRAUD
AT&T ANNOUNCES FURTHER STEPS FOR FIGHTING TOLL FRAUD
AT&T OFFERS SECURITY, SAVINGS FOR CORPORATE CALLING CARD USERS
Disconnecting phone fraud.
Toll fraud, when will the bell toll for thee?
New AT&T Security Measures Eliminate Voicemail Fraud; Company Offers One-Time Amnesty of Charges for Past Victims Of 'Yes, Yes, Yes' Fraud.

Terms of use | Copyright © 2016 Farlex, Inc. | Feedback | For webmasters