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AT&T ANNOUNCES EXPANSION OF ITS AT&T USADIRECT SERVICE IN-LANGUAGE

 AT&T ANNOUNCES EXPANSION OF ITS AT&T USADIRECT SERVICE IN-LANGUAGE
 PHILADELPHIA, April 27 /PRNewswire/ -- At press conferences held in Warsaw, Budapest and Beijing, AT&T (NYSE: T) announced expansion of its AT&T USADirect(R) Service In-Language.
 The service gives callers in these countries direct access to an AT&T operator in the United States who speaks Polish, Hungarian or Mandarin Chinese and can assist in completing a call to the United States.
 With the introduction of the service in China alone, an additional 35 million households in China will have international calling capability for the first time.
 The new services join AT&T USADirect Service in Spanish to provide an easy and affordable way for local residents to call relatives and friends in the United States.
 To access the service, customers dial a special USADirect access code and give the AT&T operator the phone number and name of the person they want to reach. The operator will place the call and bill it to the person accepting the call in the United States.
 In Poland, calls can be made from any phone with international direct dial capability. To access the service, a caller must dial 0, wait for a second dial tone, and then dial the number 010-480-0112. From some large businesses and hotels in Warsaw, a customer simply dials 010-480-0112.
 In Hungary, calls can be made from virtually any phone, including home phones, calling centers and public telephones. A coin or pre-paid calling card is required to use a public telephone. To access the service, a caller must dial 00, wait for a second dial tone, and then dial 800-01112.
 In China, calls can be made from virtually any phone, including home phones, calling centers and other public telephones. To access the service, a caller need only dial 10810.
 In all cases, after the special number is dialed, an AT&T operator in the United States who speaks either Polish, Hungarian or Mandarin Chinese will answer, take the phone number and name of the person called, and place the call. Calls will be billed to the person receiving the call.
 Callers using the service will reach a skilled AT&T operator who speaks their preferred language and can assist in placing their calls to relatives and friends in the United States.
 "We are pleased to offer this service in cooperation with our partners in the telephone administrations; Telekomunikacja Polska S.A., the Hungarian Telecommunications Company and the Directorate General of Telecommunications," said Margaret J. Barrett, director, global consumer services, AT&T. "Together we are making it easier for the residents of these countries to keep in touch with relatives and friends in the United States."
 Last year, AT&T introduced the service to nine Latin American countries, adding Spanish-speaking operators to place calls to friends and relatives in the United States. Today, the service is available in 13 countries.
 This new in-language service has been useful in countries where many residents do not have phones in their home or a means to pay for their calls. The partnership with AT&T benefits the telephone administrations in these countries by providing a high-quality service with skilled operators who speak the preferred language of the caller and can assist in placing their calls.
 With today's announcement, AT&T USADirect Service In-Language is being offered in four languages: Chinese, Hungarian, Polish and Spanish, and in 16 countries: Bolivia, Chile, China, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Hungary, Nicaragua, Panama, Paraguay, Peru, Poland and Venezuela.
 "AT&T USADirect Service In-Language extends AT&T's superior quality service to all users in these countries. It provides a welcome link, bringing families and loved ones closer together," added Barrett.
 Originally, AT&T USADirect Service was introduced to provide American travelers and Americans living abroad with an easy way to call the United States and save money on calls and hotel surcharges. Callers are connected directly to an English-speaking AT&T operator who will place an AT&T Calling Card or collect call.
 The service, now offered in more than 105 countries, can be accessed by dialing a toll-free access number or by using specially marked phones located in major airports and hotel lobbies.
 AT&T USADIRECT SERVICE
 AT&T USADirect(R) Service allows you to call the United States from more than 105 countries and save money on calls and hotel surcharges. Callers are connected directly to an English-speaking AT&T operator in the United States who will place an AT&T Calling Card or collect call.
 The service is available from many countries simply by dialing a toll-free access number. In other countries, USADirect Service is available from specially marked phones located in major airports and hotel lobbies.
 Millions of Americans abroad -- business people, vacationers, students, military personnel and other Americans living outside the United States -- use the service for fast, convenient and economical telephone access to the United States.
 A customer can follow these simple steps to use the service:
 -- Dial the USADirect access number -- most countries have their own number.
 -- Give the AT&T operator the number you wish to reach and how you want the call billed, either to the AT&T Calling Card or collect. The operator will complete the call.
 -- AT&T USADirect Service also offers
 -- Automated calling from many countries.
 -- Sequence calling which allows you to dial up to 10 numbers
 with one connection to the operator.
 -- Access to AT&T 800 numbers.
 -- Access to AT&T Message Service which allows you to record a
 one-minute message and have it sent to more than 170
 countries.
 -- Access to AT&T Enhanced Fax which allow you to fax documents
 to more than 170 countries.
 -- Access to U.S. Directory Assistance.
 Wallet cards providing dialing instructions and access codes are available from AT&T upon request. In the United States, customers may call 800-874-4000, ext. 314. From outside the United States, use USADirect Service and call 412-553-7458, ext. 914, collect.
 AT&T USADirect Service In-Language
 AT&T USADirect Service In-Language allows a caller to have direct access to an AT&T operator in the United States who speaks Spanish, Polish, Hungarian or Mandarin Chinese and who will complete collect calls to the United States. The service provides an easy and affordable way for local residents to call relatives and friends in the United States.
 To access the service, callers dial a special USADirect access code and give the AT&T operator the phone number and name of the person in the United States they want to reach. The operator will take the number, complete the call, and bill it to the person accepting the call in the United States. This allows callers using the service to talk not only to their family and friends in their preferred language, but also to skilled AT&T operators in the United States who will assist them in placing their calls.
 In Poland, calls can be made from any phone with international direct dial capability. To access the service, a caller must dial 0, wait for a second dial tone, and then dial the number 010-480-0112. From some large businesses and hotels in Warsaw, a customer simply dials 010-480-0112. This service is provided in partnership with Telekomunikacja Polska S.A.
 In Hungary, calls can be made from virtually any phone, including home phones, calling centers and public telephones. A coin or prepaid calling card is required to use a public telephone. To access the service, a caller must dial 00, wait for a second dial tone, and then dial 800-01112. This service is provided in partnership with the Hungarian Telecommunications Company.
 In China, calls can be made from virtually any phone, including home phones, calling centers and other public telephones. To access the service, a caller need only dial 10810. This service is provided in partnership with the Directorate General of Telecommunications.
 In all cases, after the special number is dialed, an AT&T operator in the United States who speaks either Polish, Hungarian or Mandarin Chinese will answer, take the phone number and place the call. Calls will be billed to the person accepting the call.
 This new in-language service has been useful in countries where many residents do not have phones in their homes or a means to pay for their calls. Several telephone administrations have asked AT&T to assist them in providing a high-quality service for their customers calling the United States. The partnership with AT&T benefits the telephone administrations in these countries by providing a sufficient number of operators to process the calls.
 AT&T USADirect Service In-Language is being offered in four languages: Mandarin Chinese, Hungarian, Polish and Spanish, and in 16 countries: Bolivia, Chile, China, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Hungary, Nicaragua, Panama, Paraguay, Peru, Poland and Venezuela.
 /delval/
 -0- 4/27/92
 /CONTACT: Nancy Smith, 215-963-1868, or evenings, 717-737-2045, or Lynn Newman, 201-644-7041, or evenings, 201-993-8033, both of AT&T/
 (T) CO: AT&T ST: Pennsylvania IN: TLS SU: PDT


JS-CC -- PH039 -- 3261 04/27/92 14:19 EDT
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