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AT&T ANNOUNCES ADDITION TO ITS NETPROTECT(SM) SERVICES

 MORRISTOWN, N.J., June 15 /PRNewswire/ -- AT&T (NYSE: T) today announced a new offering in its NetPROTECT(SM) family of services that will help businesses fight toll fraud. Now even small and medium-sized companies with calling volumes of $20,000 or less per month can afford safeguards against a problem that costs American businesses over two billion dollars a year.
 The new NetPROTECT Plus Service is the fourth offering in AT&T's family of toll fraud protection services. AT&T's NetPROTECT Basic Service has automatically been provided at no cost to all AT&T business customers since 1992. Customers have had the option to purchase more protection with either NetPROTECT Advanced or Premium Services, but they are designed primarily for large companies.
 Now, with NetPROTECT Plus Service, even companies with only a key telephone system and a few extensions can buy extra protection against toll fraud for only $10 per month for each company location. A $25 installation fee for each location is the only other cost.
 Since August 1992, all AT&T business customer calling patterns have been monitored under AT&T NetPROTECT Basic Service, AT&T looks for calling patterns from a customer's location that exceed certain predefined limits, indicating toll fraud.
 Such suspicious calling patterns may be a high number of calls to certain countries known for high toll fraud, or heavy calling during the evening or on weekends when employees are not expected to be on the company premises. AT&T attempts to notify the company immediately, but if the suspected fraud occurs over a weekend and no one is present when AT&T calls at the customer's number, notification may not occur until the next workday.
 With the new NetPROTECT Plus Service, the customer gives AT&T up to three company contacts who can be reached 24 hours per day, seven days per week. When toll fraud is suspected, AT&T will notify one of the contacts on the list, and with the contact's permission will immediately block any further outgoing AT&T calls from the PBX. Service is usually restored after the company has secured its premises equipment.
 The faster a company can respond to and block suspected fraud, the more it can keep its toll fraud costs down. The FCC has ruled that a company is liable for PBX toll fraud calls made from its owned or leased equipment, so the NetPROTECT Plus Service is a low-cost tool to aid companies in the detection of thieves who gain illicit access to the public long distance network.
 "Small business owners have told us they want fast, accurate notification of suspected hackers, and priced so they can afford it," said Rick Roscitt, vice president of AT&T's Business Long Distance Services unit. "Now even the smallest business can afford protection from toll fraud 24 hours a day, seven days a week."
 A tariff to provide AT&T NetPROTECT Plus Service is being filed today with the FCC, to be effective July 30, for areas where AT&T provides call detail recording. These areas include about 92 percent of all U.S. business sites. For more information, call 1-800-NET-SAFE.
 /delval/
 -0- 6/15/93
 /CONTACT: David Bikle, 201-644-7052, or home, 201-871-0104, or Patricia Timson, 215-963-1867, or home, 215-827-9015, both of AT&T/
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CO: AT&T ST: Pennsylvania IN: TLS SU: PDT

MJ-MP -- PH012 -- 2201 06/15/93 14:09 EDT
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Publication:PR Newswire
Date:Jun 15, 1993
Words:566
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