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AT&T AND MARITIME TELECOMMUNICATIONS NETWORK SATELLITE CONNECTIONS PROVIDE IN-CABIN PHONE SERVICE FOR NORWEGIAN CRUISE LINE

 AT&T AND MARITIME TELECOMMUNICATIONS NETWORK SATELLITE CONNECTIONS
 PROVIDE IN-CABIN PHONE SERVICE FOR NORWEGIAN CRUISE LINE
 MIAMI, Dec. 11 /PRNewswire/ -- Starting at Christmas time, the 1,536 passengers on the Norwegian Cruise Line (NCL) M/S Seaward will be making history. They'll be able to pick up a phone in their cabin and, while plying the waters of the Caribbean, call directly to and receive calls from most any phone in the world. The quality of the connection is virtually the same as on land.
 All of this is made possible by a pioneering move on the part of Norwegian Cruise Line, satellite connections with Maritime Telecommunications Network (MTN), and landline connections with AT&T MEGACOM (R) WATS service.
 In the past, ship passengers had to go to the radio room to make ship-to-shore calls -- or, with the newest cruise ships, call from their cabin to the radio room, which in turn would finish the call via satellite link. Now, there are no intermediaries and virtually no waiting.
 "This means a real improvement in customer service. Our passengers will have all the direct, normal phone contacts with the outside world that they currently have at home," said William Partipilo, NCL vice president for Information Services. "This shipboard phone system greatly enhances our ability to monitor everything on board from passenger lists to inventory. It greatly increases overall productivity and will cut our operating expenses, because it opens up lines of communications with our ships that we didn't have before," he said.
 NCL now has instant communication from shipboard to its mainframe computers in Coral Gables, Fla. For example, shipboard food inventories used to be recorded on computer diskettes and mailed to shore -- creating a delay of three to seven days. Now the information is sent directly via data links.
 NCL will begin outfitting other ships in its fleet, including its flagship SS Norway, for similar service starting in early 1992; ships in the Royal Viking Line and the Royal Cruise Line will begin direct-dial phone service from the seven seas in mid-1992.
 -0- 12/11/91
 /NOTE TO EDITOR: MEGACOM is registered mark of AT&T./
 /CONTACT: Barry E. Johnson of AT&T, 305-662-6410; or William Partipilo of Norwegian Cruise Lines, 305-460-4781/ CO: AT&T; Maritime Telecommunications Network; Norwegian Cruise Lines ST: Florida IN: TLS LEI SU: PDT


AW-BR -- FL001 -- 1322 12/11/91 09:18 EST
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Publication:PR Newswire
Date:Dec 11, 1991
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