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ASK TO SEE A SOUTH CENTRAL BELL I.D. -- FIRST

 BIRMINGHAM, Ala., Jan. 6 /PRNewswire/ -- If someone claims to be a South Central Bell employee and asks to enter your home or office, don't just take that person's word for it, said Tom Somerville, district manager for the company.
 "Each of our employees carries a South Central Bell identification card which includes a photo, and will gladly show it when asked," he pointed out. "Anyone without this badge should not be considered an authorized company representative, and you shouldn't let that person into your home.
 "In addition, our employees only visit a customer's home to make repairs -- nothing else. All other residence customer business is handled when our customers call our business office or by U.S. mail."
 Somerville went on to say that any South Central Bell technician making a repair visit will arrive in a plainly marked company vehicle, easily identified by the company's traditional blue and black logo. This vehicle, unless prohibited otherwise, will always be parked in plain view.
 "Our technicians do occasionally need to enter your home or office, and since repair problems are sometimes detected by those trying to call you or by our network, a technician may show up even though you haven't called us about a repair," Somerville continued.
 Anyone representing South Central Bell will be able to identify themselves properly, and give appropriate information such as a supervisor's name and the location to which they report for work.
 "If there is any doubt in our customer's mind about whether the person at their door is there on official South Central Bell business, then send them on their way.
 "As a follow up, residence customers can call Repair Service at 557-6111 to ask if one of our technicians was dispatched on a trouble report to their home. Business customers should call 557-6123," he said. "If a technician was dispatched by Repair Service, ask to have the technician return."
 Any on-site repair visit that can't be confirmed by South Central Bell, or a visit by someone who can't properly identify themselves as a company employee should be immediately reported to local law enforcement officers.
 -0- 1/6/93
 /CONTACT: Tom Somerville of South Central Bell, 205-834-9104/


CO: South Central Bell ST: Alabama IN: TLS SU:

RA-BN -- AT009 -- 2340 01/06/93 16:17 EST
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Publication:PR Newswire
Date:Jan 6, 1993
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