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ARMA 2004 Long Beach.

ARMA International 49th Annual Conference and Expo Long Beach Convention Center October 3-6, 2004 Long Beach, California

Challenging Times Demand Creative Solutions ...

In today's constantly changing world of electronic records, legal and regulatory compliance, and privacy and security issues, there are definitely many challenges. But, more importantly, there are many opportunities to succeed with the right solutions and technologies.

Records and information management (RIM) is an important part of any organization's compliance or risk management program. Regardless of whether you are in records management, legal, or 1'1; if you are involved in managing records and information, you know how important it is to stay on top of the latest business and technology trends.

There is only one place where you can get the education and professional development you need to build your knowledge and refine your skills. That place is the ARMA International 2004 Conference and Expo in Long Beach, California, October 3-6.

The conference and expo is the premier event in records and information management. This year's conference will feature more than 70 specialized educational sessions focused on providing solutions and lessons learned, giving you the tools and ideas needed to implement solutions in your organization right away. This year's sessions feature case studies and real-world solutions that address RIM issues from a business, technological, compliance and regulatory, and strategic perspective.

The educational sessions are broken into tour tracks: electronic records, the business of RIM, legal and compliance issues, and career development. Choose from informative sessions on such timely topics as:

* Electronic Records Archiving and Retention

* The Technology and Policy of E-mail

* How to Prevent Loss of Digital Assets

* Developing and Implementing Retention Programs of Global Coverage

* Data Migration and Preservation

* Instant Messaging and Regulatory Compliance

* What the Staggering Costs of Electronic Discovery Mean for RIM

* What's New with Sarbanes-Oxley for Records Managers

* Discovery, Spoliation, and Legal Holds: Issues Affecting RIM Policies

* The Canadian Privacy Legislation Landscape

* Cost and Risk in the Corporate World: RIM Programs Can Benefit the Bottom Line

* ISO 15489

* RIM 101: The Legal, Technology, and Lifecyde Basics of a Record

* Professionalism: Having a Career, Not Just a Job

* Outsourcing Records Operations

* RIM Methodologies: Providing Validation for RIM Programs

Whether you are new to the RIM profession, a seasoned RIM practitioner, an executive looking for solutions to your organization's e-records issues, or you just want to learn more about the technological, legal, financial, and regulatory issues that are affecting all aspects of your organization, ARMA International's 2004 Conference and Expo is the place to go for answers and solutions.

In addition to the educational sessions, the 2004 Expo is an excellent source of information and education. There you can talk to and learn from more than 150 vendors who will be showcasing the technology and other products and services that can help you implement and improve your RIM program and processes.

Don't feel overwhelmed with today's challenges and rapidly changing technology--make plans to attend ARMA's 49th Annual Conference and Expo in Long Beach and prepare yourself for the records and information management challenges ahead!

Access program descriptions and secure online registration at http://expo.arma.org.

Keynote Speakers

Beginning with the pre-conference sessions and throughout the conference, you will have the opportunity to learn from leaders who will discuss records and information management from a variety of perspectives--legal, financial, information technology, international, and more.

Two extraordinary keynote speakers are among the experts that will give you valuable insight into how you can find creative solutions to managing records and information in rapidly changing times.

Stand and Deliver

Randolph Kahn, Esq. Monday, October 4 8:30 a.m.-10:15 a.m.

Business failures, scandals, and destruction of records have forced organizations to examine their policies and protect themselves and their information. In addition, exploding technology advancements and the proliferation of electronic records have created an environment that has organizations scrambling to gain control of their business information, reduce their risk, and hold the bottom line.

It is time to seize the opportunity presented by this evolving electronic records management environment! Imagine how different your world could look if you were viewed as being essential to your organization's continued success. Join Randolph Kahn, Esq., a well-published author, teacher, and internationally recognized authority on the legal, compliance, and policy issues of business information, e-records, and information technology. He is a trusted advisor and consultant to Fortune 500 companies, governmental agencies, and court systems.

The time has never been better to evolve our profession. Do you have it in you?

Reframe Your Thinking, Manage the Change

Alan Parisse Wednesday, October 6 12:30 p.m.-2:00 p.m.

Information management is evolving at the speed of light, and so must the roles of records and information management professionals. But how do you rise to the challenge? How can you successfully manage these changes to your advantage?

With a combination of macro vision and keen insight, Alan Parisse places organizational challenges and opportunities in their historical and philosophical context. He then helps develop the road map necessary for leadership and success in turbulent times. Parisse, principal of the Parisse Group, has helped hundreds of professionals address market reversals, rapid change, and mergers and layoffs. Often called "the motivator for people who think," Parisse is an expert at helping audiences reframe their thinking, let go of the past, organize for the future, and take action. He will show you how to create an environment in which to implement the knowledge and tools you will have acquired during conference.
Conference Schedule

SUNDAY, OCTOBER 3

DAILY SCHEDULE

Registration Open 7:30 a.m.-5:00 p.m.

Bookstore Open 7:30 a.m.-5:00 p.m.

Technology Center Open 8:00 a.m.-6:00 p.m.

ISG Networking Sessions 8:30 a.m.-11:30 a.m.

Association General
 Meeting 8:30 a.m.-10:00 a.m.

Candidate Forum 10:30 a.m.-11:30 a.m.

Exhibit Hall Grand Opening Noon-5:00 p.m.

Lunch with the Exhibitors Noon-1:30 p.m.
 Sponsored in part by ArchivesOne

ICRM Meetings
 (Hyatt Regency Hotel) 1:15 p.m.-5:30 p.m.

Educational Sessions 2:00 p.m.-5:15 p.m.

ISG Reception 6:00 P.m.-7:00 p.m.

ICRM Meeting
 and Reception 6:00 p.m.-8:00 p.m.

Welcome Party 8:00 p.m.-11:00 p.m.


EDUCATIONAL SESSIONS

The Business of RIM

2:00 p.m.-3:15 p.m. Benchmark Your RIM Program Using ISO 15489 Barbara Combton CRM

How to Obtain Funding for New RIM Initiatives Patricia Beelby MPM, CDIA

Managing Business Records and Archives at the Getty Center David Farneth, MLS Barbara Nye, CRM

4:00 p.m.-5:15 p.m. Leveraging a RIM Program During Difficult Economic Times William Nardone

Electronic Records Management

2:00 p.m.-3:15 p.m. Creative Solutions: Improving Business Processes by Using ASPs Douglas Allen CRM CDIA+

E-Records for Business: The State of the Art Bruce Miller

4:00 p.m.-5:15 p.m. Archiving E-records: Washington Slate Digital Archives Project Adam Jansen, CRM MIT

Global Retention Scheduling Using Intranets Randy Moeller

Straying Records: Alienation, Recovery, and Replevin Geof Huth

E-records Software Selection Guidelines Jonn Phillips, CRM, CDIA FAI

Legal, Regulatory & Compliance

2:00 p.m.-3:15 p.m. Instant Messaging and Regulatory Compliance Susan Cisco Ph.D., CRM, FAI Bob Guz, CDIA

4:00 p.m.-5:15 p.m. Records Manager as Hero: Curbing the Staggering Cost of Electronic Discovery Adam Bendell, Esq.

Career Development

2:00 p.m.-5:15 p.m. RIM 101: Lifecycle of a Record Karen Shaw, CRM Barbara Byers

ISG Networking Session

Join ARMA's Industry Specific Group (ISG) sectors for a morning of learning and net working on Sunday, October 3. Each sector will present information on topics relevant to its industries. Meet the ISG leaders and gain valuable insight from your colleagues. The sectors will meet in the Long Beach Convention Center from 8:30 a.m.-11:30 a.m. This is a great lump-start to the ARMA International's 49th Annual Conference and Expo--don't miss it!

Welcome Party Onboard the Queen Mary

Sunday, October 3 8:00 p.m.-11:00 p.m.

Come aboard the regal Queen Mary for an evening on this famous ship. Enjoy food, fun, and music in the classic Art Deco surroundings. Shuttles provided.

Free tickets for all paid conference attendees. Additional tickets available for $25.

Sponsored by ARMA International and Iron Mountain
MONDAY, OCTOBER 4

DAILY SCHEDULE

Registration Open 7:30 p.m.-5:00 p.m.

Technology Center Open 8:00 a.m.-7:00 p.m.

OPENING CEREMONIES
 Keynote Speaker 8:30 a.m.-10:15 a.m.

Exhibits Open 10:00 a.m.-5:30 p.m.

Bookstore Open 10:30 a.m.-5:30 p.m.

Educational Sessions 10:45 a.m.-Noon

Lunch (available in Exhibit Hall) Noon-1:30 p.m.

Educational Sessions 1:30 p.m.-4:30 p.m.

Expo Reception (Exhibit Hall) 4:00 p.m,-5:30 p.m.
 Sponsored by Recall

Awards Event 6:30 p.m.-9:00 p.m.

Canadian Party 9:00 p.m.-Midnight


Awards Event

Monday, October 4 6:30 p.m.-9:00 p.m.

Don't miss a night of dinner, music, fellowship, and celebration at the ARMA International Awards Event. Share in the excitement as Chapter of the Year, Britt Literary, and the ARMA Fellows awards are presented.

Be sure to purchase your ticket for the awards event and dinner!

EDUCATIONAL SESSIONS

The Business of RIM

10:45 a.m.-Noon Outsourcing Your Records Operation Successfully Larry Eiring, CRM Colin Burdick

Managing Technical Information Exchange During Mega-Acquisitions Donna Rose, CRM David Davis, PE

ROI Methodologies: Providing Validation for RIM Programs Alan Andolsen, CMC, CRM

1:30 p.m.-2:45 p.m. The Why and How of International Records Retention David Stephens, CRM, FAI

3:15 p.m.-4:30 p.m. The New Business Case for Electronic Records Management Craig Rhinehart

Electronic Records Management

10:45 a.m.-Noon IM Technologies: Examining Challenges and Opportunities Francis deSouza

XML for the RIM Profession Roger Winters

1:30 p.m.-2:45 p.m. On the Edge: Managing E-records Outside the Data Center Terrence Coan, CRM Mark Lagodinski, CRM

E-mail Archiving, Records Retention, and Active Policy Management Christopher Ryan

Technology Consolidation and Optimization: Meeting the Challenge Richard Medina

3:15 p.m.-4:30 p.m. Preventing Loss of Digital Assets to Technological Obsolescence Melonie Warfel

Making the Move to a Paperless Office Lynette Downing, CRM

Data Migration and Preservation: San Diego Supercomputer Center Richard Marciano, Ph.D. Reagan Moore, Ph.D.

Legal, Regulatory & Compliance

10:45 a.m.-Noon The U.S. Patriot Act: How It Affects Your Records Rae Cogar, J.D. Keith Siu Charles Booz Emilie Himm, CPM

3:15 p.m.-4:30 p.m. How to Prepare and Conduct a RIM Compliance Review Diane Walker, CRM

Career Development

10:45 a.m.-Noon Advice to the New RIM Professional Sharon MacDonald, CRM

1:30 p.m.-2:45 p.m. Preparing for the CRM Exam, Parts 1-5 Donald Schewe, Ph.D., CRM, FAI Steve Golden, CRM

3:15 p.m.- 4:30 p.m. Preparing for the CRM Exam, Part 6 Arlene Motz, Ph.D., CRM

Poster Sessions

Back by Popular Demand! Stop by at any time during this window (check on site schedule for specific times presenters will be available) to learn about the latest RIM projects.

10:45 a.m.-4:30 p.m. Tips to Improve Your Imaging Process Raymond K. Cunningham Jr., CRM, CA, MIT

Online Learning Opportunities for Archivists and Records Managers Patricia Franks, Ph.D. Albin Wagner

Records Center Moves and Consolidations: Step-by-Step Processes Nick De Laurentis, SCLA

How to Surf the Web to Enhance Your RIM Program Peter Kurilecz, CRM, CA

Faceted Classification: Moving from RM to KM Stacie Capshaw, CRM, CDIA

Strategies to Avoid Common Mistakes on the CRM Exam, Part 6 Anna Nusbaurn, CRM

Get Your Career Here: How to Plan for the Next 20 Years Mimi Dionne, MLIS Denise Heppler-Balkum, CRM

Tips and Tools to Spark Interest in Your RIM Program Laurie Carpenter, CRM
TUESDAY, OCTOBER 5

DAILY SCHEDULE

Registration Open 8:00 a.m.-5:00 p.m.

Technology Center 8:00 a.m.-6:00 p.m.
 Open

Educational Sessions 8:30 am-Noon

Bookstore Open 9:30 a.m.-2:00 p.m.

Exhibits Open 9:30 a.m-2:00 p.m.

Federal Government
 Day 10:00 a.m.-4:30 p.m.

Lunch Noon-1:30 p.m.
 (available in Exhibit Hall)

Dessert in Exhibit Hall 12:30 p.m.-1:30 p.m.
 Sponsored by Cardiff Software

Grand Prize Giveaway 12:50 p.m.

Educational Sessions 1:30 p.m.-4:30 p.m.


EDUCATIONAL SESSIONS

The Business of RIM

8:30 a.m.-9:45 a.m. Revitalize Your RIM Program with ISO 15489 James Connelly, CRM

Building a Records Staff Jim Henderson

Records Manager = Change Agent Eugenia Brumm, CRM

10:45 a.m.-Noon Promote Your RIM Program Using Metrics Adele Carboni, CRM

Challenges of Information Management in the Healthcare Industry John B. Jones

Records Management: Cost and Risk in the Corporate World Tina Tortes, PMP

European Initiatives in EDRMS: Best Practice Standards Support E-business Martin Waldron

1:30 p.m.-2:45 p.m. Standards for RIMs: Developing and Using the Rules of the Game Nancy Kunde, CRM, CA Diane Vogt-O'Connor Nancy McGovern

Strategic Planning April L. Dmytrenko, CRM, FAI Barbara M. Cross, CRM, MLS

3:15 p.m.-4:30 p.m. Records Protection: Using Key Standards to Form the Foundation Virginia A. Jones, CRM

RIM Developments in Uganda David Mukembo

Project Management for Documents: Bantrel Case Study Simon Wood ford

Electronic Records Management

8:30 a.m.-9:45 a.m. Forms Processing: A Primer Jesse Wilkins, CDIA+, LIT, EDP, ICP

E-mail Technology and Policy: Opportunities for RIM/IT Collaboration Laurie Gingdch, MLS, CRM Scott Christensen

8:30 a.m.-Noon Using CPM (Critical Path Methodology) to Manage Your Projects Michael Frensley

10:45 a.m.-Noon Managing the Increasing Number of E-records Carol Stainbrook

1:30 p.m.-2:45 p.m. Emerging Technologies: Stay Ahead of the Curve Alan Andolsen, CMC, CRM

3:15 p.m.-4:30 p.m. Automatic Categorization Using Information Visualization Kirk Lubbes, CRM, CDIA, MIT, LIT

Legal, Regulatory & Compliance

8:30 a.m.-9:45 a.m. Privacy vs. Security: A Delicate Balance Juanita Skillman, CRM, FAI

10:45 a.m.-Noon E-discovery: The Next Decade Deborah Juhnke

1:30 p.m.-2:45 p.m. Keeping Your E-mail Policy Ahead of the Law William Savarino, Esq.

Discovery, Spoliation, and Legal Holds: Issues Affecting Your RIM Policies John Isaza, Esq.

3:15 p.m.-4:30 p.m. Product Liability: Retention and Risk Management Solutions Mary Haider

Career Development

1:30 p.m.-4:30 p.m. RIM 101: Legal Basics Donald Skupsky, J.D., CRM, FAI

3:15 p.m.-4:30 p.m. Outsourcing Security: The Advantages and Pitfalls Paul Singleton, CISSP
WEDNESDAY, OCTOBER 6

DAILY SCHEDULE

Registration and Technology
 Center Open 8:00 a.m. Noon

Educational Sessions 8:30 a.m.-11:30 a.m.

Association Luncheon Noon-2:00 p.m.

Association Meeting
 and Keynote Speaker 12:30 p.m.-2:00 p.m.

Conference is Adjourned 2:00 p.m.


The Business of RIM

8:30 a.m.-9:45 a.m. Challenges of Recordkeeping in Botswana Bruce Kojane, CRM Ntloyathuto Gotswakgosi

Mergers and Acquisitions: A Case Study of Hewlett-Packard Compaq Debra Beasley Catherine Wilson

10:15 a.m.-11:30 a.m. Motivating and Managing RIM Personnel Mark Langemo, Ed.D., CRM, FAI

Values: A Strategic Initiative for RIMs J. Michael Pemberton, Ph.D., CRM, FAI

Design a Records Center for the Future Hugh Smith

Electronic Records Management

8:30 a.m.-9:45 a.m. Applying RIM and Archive Principles to Web Resources Gregory Hunter, Ph.D., CRM, CA

10:15 a.m.-11:30 a.m. Preserving Your Digital Assets Richard Weiss, Ph.D.

Legal, Regulatory & Compliance

8:30 a.m.-9:45 a.m. How to Stay Abreast of Industry Trends and Regulatory Changes Carol Stainbrook

Audio Records Retention in E-discovery Stanley Morgenstein, MBA Jim Keane, J.D.

RIM/Compliance Issues in Higher Education Mary Wilson Kris West, J.D.

10:15 a.m.-11:30 a.m. What's New with SOX for Records Managers? Rae Cogar, J.D.

The Canadian Privacy Legislation Landscape Sue Kessler, CRM

Career Development

8:30 a.m.-9:45 a.m. Professionalism: Having a Career, Not Just a Job Juanita Skillman, CRM, FAI Jim Coulson, CRM, FAI April Dmytrenka, CRM, FAI

ARMA Fed Day--Tuesday, October 5

10:00 a.m.-4:30 p.m. Long Beach Convention Center

Federal records managers need better tools to manage their electronic records more effectively. In this session, the U.S. National Archives and Records Administration (NARA) will brief participants on what it is doing to develop these tools in partnership with other federal agencies. The interagency Electronic Records Policy Working Group is tasked with identifying policies that promote effective e-records management and developing interim tools and long-term solutions that will be compatible with NARA's Electronic Records Archives (ERA). Other electronic records management support tools are coming out of NARA efforts to identify existing electronic systems with records management needs, assist agencies in developing records management requirements for new systems, provide services for storage and maintenance of electronic records, and establish a new records management training program.

NARA Updates Howard Lowell, Director, Modern Records Program

Electronic Records Policy Working Group and the E-Government Act of 2002 Nancy Allard, Senior Policy Specialist, Office of the Archivist

ERA: NARA's Progress in Permanent Preservation of Electronic Records Fynette Eaton, Deputy Director, ERA Program Support Division

New Initiatives in Support of Agency Electronic Records Management Paul Wester, Director, Life Cycle Management Division

NARA's Federal Records Management Training and Certification Program Pat Day, Senior Records Analyst, NARA's Rocky Mountain Region

Storing and Servicing Records in the Information Age David Weinberg, Director, Records Center Program
FRIDAY & SATURDAY, OCTOBER 1-2

FRIDAY SCHEDULE

Board of Directors 8:00 am.-5:00 p.m.
 Meeting

Pre-conference Seminars
 (additional fee) 8:30 a.m.-4:30 p.m.

 RIM Foundation
 Legal Information Management
 Electronic Records Management

SATURDAY SCHEDULE

Pre-conference Seminars
 (additional fee) 8:30 a.m.-4:30 p.m.
 RIM Foundation
 Legal Information Management
 Electronic Records Management

International Day 8:30 a.m.-4:00 p.m.

Region Meetings 1:00 p.m.-2:30 p.m.

Chapter Leadership
 Meeting 2:30 pro.-4:30 p.m.

Registration Open 3:00 p.m.-6:00 p.m.

First-Time Attendees
 Orientation 5:00 p.m.-6:00 p.m.


International Day 2004

Saturday, October 2 8:30 a.m.-4:00 p.m. Hyatt Regency Long Beach Hotel

Whether you are an ARMA member from the international contingent or interested in international issues that affect records management, International Day is for you! This one-day event will feature presentations on the most relevant international topics and provide opportunities for networking with your records and information management and archival colleagues. To register for this event, check the appropriate box on the conference registration form. Please make time in your busy conference schedule for this important event!

Electronic Records Management Issues and Solutions

Records and information management (RIM) professionals: Do you know what skills you must possess in order to serve as an advisor in implementing an electronic records program? Do you understand enough about the technology and business aspects of implementing an electronic records management (ERM) system to be an integral part of the implementation team?

Information technology (IT) professionals: Do you need solutions to archiving messages that are driven by business rules? Do you know if your ERM systems are compliant, and what the ramifications are if they are not? Do you want to avoid the pitfalls of purchasing, designing, and implementing ERM systems?

If you are a RIM or IT professional facing the challenges of managing and implementing an ERM system, don't miss this two-day seminar! Two tracks will be offered--one to address the issues of IT and one for RIM issues. A razor-sharp focus on the most current e records issues related to compliance, requirements for legal admissibility, information lifecycle management, electronic messaging, and the value proposition of ERM will give attendees the solutions they need to implement action plans in their work environments.

Information Management in the Legal Environment

Sponsored by the Legal ISG of ARMA International

This year's legal pre-conference track will focus on critical issues facing professionals in today's legal environments. This two-day seminar will help attendees gain a solid understanding of conflicts management with sessions on the basic tenets of state-of-the-art conflicts programs. It will also include sessions on managing the daily operations of legal departments, the challenges of electronic records management specific to legal environments, and how to survive a merger. Plus, a facilitated best practices forum will give attendees the opportunity to exchange information on conflicts, new business intake, and records programs to take back and implement in their organizations.

Recording and Information Management: The Fundamentals

Featuring Mark Langemo, Ed.D., CRM, FAI

This comprehensive two-day seminar is perfect for those new to the records and information management (RIM) profession! The focus of this session is tried-and-proven practical approaches for developing and strengthening organization-wide records management programs. Attendees will learn about the advantages of electronic records and suggested strategies for "going electronic" in their organizations as well as techniques to maintain state-of-the-art paper records programs. Additionally, this session will focus on developing and implementing legally valid records retention programs, managing inactive and vital records, and recommending components for successful digital imaging applications. Packed full of examples and resources, this session will get attendees up to speed in the world of RIM in no time at all!

The Best of Long Beach

The city offers many enjoyable ways to spend your time away from conference

Nikki Swartz

If you only have a few days to see Long Beach, don't miss the oceanfront city's biggest and best-known attractions. Just hop on the Passport, Long Beach's free shuttle bus that picks sight-seers up throughout downtown.

At more than 1,000 feet long, the Queen Mary (www.queenmary.com) is quite a sight. Listed on the National Register of Historic Places, the floating ship remains one of the most famous in history. She made 1,001 transatlantic trips between 1934 and 1964, ferrying soldiers, statesmen, celebrities, and royals, and it was here that Winston Churchill signed the D-Day invasion papers. Over the years, employees, guests, and visiting psychics have reported unexplainable events and paranormal activity aboard the ship. The Queen Mary features 365 hotel staterooms, award-winning restaurants, a wedding chapel, 16 art deco reception salons, and a great view of Long Beach.

On the other side of the Queensway Bay, the renowned Long Beach Aquarium of the Pacific (www.aquariumofpacific.org) houses more than 550 species from three Pacific Rim regions. See a full-scale model of a blue whale. Explore the Southern California and Baja Gallery areas, whose inhabitants include seals, sea lions, and jellyfish. View diving birds, sea otters, and giant spider crabs. The Tropical Pacific area features dazzling coral reefs recreations, angelfish, puffer sharks, and sea dragons, which are bred here. Also popular is Shark Lagoon, home to 150 sharks. Visitors can touch--if they dare.

For a dollar, the Village Tour D'art bus line will take you to unique neighborhoods, museums, and sites. Climb onboard at stops, a minute's walk from most downtown hotels, and hop on and off as often as you like. Long Beach's history- and diversity-rich neighborhoods offer a unique perspective of the city. The funky East Village Arts District boasts myriad art galleries, antique shops, caf6s, and ethnic restaurants. Architecture buffs can set their sights on St. Anthony's Church and the Lafayette Building, both state historical landmarks. Don't miss the vintage chic and retro shops that dot 4th Street. Just north is the Museum of Latin American Art (www.molaa.com), the only museum in the western United States dedicated to the work of contemporary Latin artists. Long Beach's cultural gem, the Long Beach Museum of Art (www.lbma.org), which recently received a multimillion dollar expansion, showcases 5,000 paintings and drawings with emphasis in early 20th-century European art and California Modernism. The museum is free on the first Friday of each month. Just west of East Village, Victorian, Craftsman, and restored Art Deco structures are showcased in the North Pine District. Trendy Pine Avenue features fine-dining, shopping, and diverse entertainment that celebrates world culture and ethnicity.

The Pike at Rainbow Harbor (www.shop-thepike.com), an open-air entertainment, shopping, and dining destination located on the downtown Long Beach waterfront features a 14-screen stadium theater complex, chain restaurants, and free retail stores. Another popular tourist stop is Shoreline Village, a replica of an early California seaport, at downtown's Queensway Bay. Pick up souvenirs at the many charming stores, then board a harbor cruise or have lunch at one of the renowned restaurants. Here you can rent a small sailing vessel to explore posh Alamitos Bay or to venture out into the Pacific. If you prefer, relax with an authentically clad gondolier, who will navigate you smoothly though the placid canals surrounding Naples Island.

While in Long Beach, take advantage of its nearly six miles of sandy beaches, sunshine, and ocean breezes, as well as a wide array of water sports, including sailing, scuba diving, windsurfing, fishing, or just relaxing by the beach, which can be accessed in the Belmont Shore/Alamitos Bay area or from downtown's Marina Green Park or Bluff Park. Walk, run, bike, or blade on the paved bike path that spans the length of the beach from downtown to Belmont Shore. Rent a bicycle at the Long Beach Bikestation, located in the downtown Long Beach Transit Center, and explore the coastline, bays, lagoons, and islands.

Tee up at one of Long Beach's many golf courses. The El Dorado, site of the prestigious Long Beach Open, offers a par 72 course with challenging water hazards. Skylinks, adjoining the Long Beach Municipal Airport, is an 18-hole course where water hazards compete with low-flying jets. "Big Rec" and "Little Rec" public courses offer 18- and 9-hule golf.

For a flora and fauna fix, visit the famous gardens at Rancho Los Alamitos or the spectacular Earl Burns Miller Japanese Gardens, located on the campus of California State University. Here you'll find gently cascading waterfalls, thriving koi ponds, bonsai trees, gentle walkways, and a pagoda. Another stop is the El Dorado Nature Center, a sprawling wildlife habitat crisscrossed by trails and a stream.

If you have some true "play" time, take a day trip. Disneyland, Universal Studios Hollywood, and Catalina Island are each only about 30 minutes away.

For more information, visit www.visitlongbeach.com or http://expo.arma.org.
COPYRIGHT 2004 Association of Records Managers & Administrators (ARMA)
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Association of Records Managers & Administrators
Publication:Information Management Journal
Geographic Code:1U9CA
Date:Jul 1, 2004
Words:4510
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