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POLICE branded pensioner Mona Illingworth "a pain in the arse" then slammed the phone down when she inquired about a recent burglary.

Widow Mona, 70, said she had to fight to get someone to call and see her and was made to feel a nuisance by officers who failed to return her calls.

The antique collector's terrace home in Leeds was burgled in January. Jewellery worth pounds 24,000 and her Skoda Fabia car was stolen while she was on holiday.

She made seven calls to police to check on progress and said: "I discovered they had found my car four days after the burglary and hadn't let me know. They said it was so burnt out they couldn't identify it.

"An officer then told me I was a pain in the arse and slammed the phone down. I was very upset. I can't believe he said that to me." Mona has now written to the West Yorkshire force's Chief Constable. "I just want an apology," she says.

Police are now investigating her complaints. A spokesman said: "An inspector tried to ring Mrs Illingworth on numerous occasions without success."
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Publication:Sunday Mirror (London, England)
Date:Jun 23, 2002
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