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ALLTEL is a customer-focused information technology company that provides wireline and wireless communications and information services.

The company's wireline and wireless communications operations serve 2.5 million customers in 14 states in the Sun Belt and Great Lakes regions. ALLTEL's information services operations provide information processing, software and services to financial and telecommunications clients in 45 countries.


ALLTEL combines its information technology expertise and intimate knowledge of the communications industry to meet customers' demands for advanced voice and data solutions. ALLTEL uses its own information technology tools in its communications businesses to increase efficiency and enhance marketing and customer service efforts. Because ALLTEL can prove this technology before supplying it to customers, the company owns a competitive advantage over pure information services companies or stand-alone communications providers.


ALLTEL listens to customers, and customers want a single, reliable and technologically advanced provider for their communications needs. ALLTEL's response was to combine its wireline and wireless communications services into one organization - ALLTEL Communications, Inc. - capable of delivering a full range of communications products and services in the company's markets.

According to Joe Ford, ALLTEL chairman and chief executive officer, "The convergence of our wireline and wireless business units gives our customers one-stop shopping for a broad array of services, creates new jobs and improves the company's competitive position in the fast-changing communications marketplace."

ALLTEL communications products include local telephone service, long distance service, Internet access service, the new PCS products and other emerging technologies. These products vary within market areas.

To increase the company's competitive edge in the communications marketplace, ALLTEL bid for - and won - "D" and "E" PCS licenses for 73 markets in 12 states. This increases ALLTEL's potential wireless customer base from 9 million to 34 million people.


ALLTEL's information services subsidiary - ALLTEL Information Services, Inc. - is a worldwide leader in providing high-performance, information-based solutions for the financial services, mortgage, telecommunications and health care industries. ALLTEL serves more than 1,000 companies in 4S countries with outsourcing, application software and consulting services.

With a thorough knowledge of the industries it supports, ALLTEL successfully develops and delivers advanced software and technology to give customers the tools to enter a more competitive environment - where clients require sophisticated systems. ALLTEL offers a number of advanced tools to improve sales, marketing and customer service for its clients.

The company's software development, systems integration and network service expertise keep its customers ahead of the technology curve, and ahead of the competition.


ALLTEL has been part of Arkansas for more than 50 years. Arkansas is home to the company's corporate headquarters, as well as the headquarters for the company's communications and information services subsidiaries. ALLTEL employs more than 4,100 Arkansans with a projected payroll in 1997 of $211.1 million.


ALLTEL employs some of the finest people in the state and nation. These employees, representing a multitude of talents and technologically advanced expertise, are dedicated to meeting customers' needs, and offer customers a company that is easy to do business with.

It is evident that ALLTEL employees feel an obligation to give back to the communities where they live and work by their constant involvement and participation in community activities. Many employees serve on boards of hospitals, non-profit organizations and community groups.


ALLTEL believes firmly in being a good corporate citizen. Besides encouraging its employees to become actively involved as volunteers, trustees and board members in community service programs, the company itself looks for opportunities to get involved with and enhance education, arts and humanities, health-related activities and other causes that make Arkansas a better place to live and work.
COPYRIGHT 1997 Journal Publishing, Inc.
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Copyright 1997 Gale, Cengage Learning. All rights reserved.

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Title Annotation:1998 Corporate Reports
Publication:Arkansas Business
Date:Aug 18, 1997
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