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ALABAMA RELAY CENTER TO EXPAND SERVICES

 ALABAMA RELAY CENTER TO EXPAND SERVICES
 BIRMINGHAM, Ala., Nov. 26 /PRNewswire/ -- Beginning Dec. 1, the


Alabama Relay Center that enables an estimated 150,000 deaf, hard-of-hearing and speech-impaired Alabamians to hold telephone conversations with people who can hear, will expand its services to include interstate long-distance calling.
 The new interstate service will enable customers to place relay calls between Alabama and locations anywhere in the continental United States, including Alaska and Hawaii. The interstate relay calls may be made to or from Alabama. Callers also will be able to place calling card, collect and third number calls as long as they are billed to a number in Alabama.
 "Our relay center callers tell us that having telephone access throughout Alabama has made a real difference in their lives. We're delighted to be able to expand the service to offer nationwide relay calls," said Ruby Griffin, the center's director.
 The center, which opened in February of 1989, allows residents using a text-telephone -- a device equipped with a keyboard and small screen -- to hold telephone conversations with hearing callers throughout the state. An AT&T communications assistant reads the text-telephone input to the hearing caller and types their response back to the text-telephone user.
 Text-telephone users can reach the Alabama Relay Center by dialing 800-548-2546, hearing callers can dial 800-548-2547. The center operates 24 hours a day, seven days a week. Conversations relayed by the center are held in strict confidence.
 All calls made within Alabama using the center are billed at AT&T or local telephone company rates with discounts applied to regular long-distance prices depending on when the calls are placed. Interstate calls made by certified text-telephone users also will be eligible for discounts. There is no additional charge for the center's relay service.
 The Alabama Relay Center was established by the Alabama Public Service Commission and currently processes more than 22,000 calls each month.
 -0- 11/26/91
 /CONTACT: Dan Coulter, 404-810-7373 (office) or 404-995-3889 (after hours), or Anissa Klisch, 404-810-8274 (office) or 404-840-0732 (after hours), both of AT&T/ CO: American Telephone and Telegraph Company; Alabama Relay Center ST: Alabama IN: TLS SU: PDT


BN-CF -- AT001 -- 7147 11/26/91 08:49 EST
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Publication:PR Newswire
Date:Nov 26, 1991
Words:366
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