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AIRLINES OWE TRAVELERS MILLIONS OF DOLLARS IN REFUNDS

 AIRLINES OWE TRAVELERS MILLIONS OF DOLLARS IN REFUNDS
 ARLINGTON, Texas, June 1 /PRNewswire/ -- Consumers across the


country are entitled to million of dollars in refunds due to last week's airfare war. Many of the nation's airlines and travel agents are over loaded with calls from passengers taking advantage of the new low summer specials. But many of these calls are coming from travelers who had purchased their tickets prior to the fare decrease, who are now entitled to refunds.
 "Many of the airlines will undoubtedly claim to have double-digit increases in the number of calls made to their reservationists," says travel expert Tom Parsons, publisher of "Best Fares" monthly discount travel magazine. "However, it will be interesting to learn how many of those calls came from passengers booking new tickets, versus previous passengers wanting refunds."
 According to Parsons, a family of four who had purchased tickets on American Airlines, prior to the fare decrease, from Boston to Los Angeles paid $390 per person and would now be able to pay only $195 roundtrip. The family of four could then receive a refund for $780. Most airlines are waiving the $25 service fee for changes for passengers wanting to downgrade the fare basis of their old tickets to the new lower fares.
 However, there are a few exceptions. TWA and Continental are issuing travel vouchers for future flights instead of paying a cash or credit card refund to passengers. Says Parsons, "passengers planning a future trip and who are unable to down grade their tickets on their existing flights, due to lack of seat availability, should consider keeping their present ticket as a 'travel voucher' for exchange for their upcoming trip and re-book their current travel plans on a carrier offering the lower 50 percent fare with seat availability for their current trip."
 -0- 6/1/92
 /NOTE TO EDITOR: To interview airfare guru Tom Parsons please contact Lois Fuhr at 1-800-359-9223/
 /CONTACT: Lois Fuhr of Best Fares, 800-359-9223/ CO: Best Fares ST: Texas IN: LEI SU:


SB-LR -- NY059 -- 5782 06/01/92 14:18 EDT
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Publication:PR Newswire
Date:Jun 1, 1992
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