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ACA online training.

ACA's online training, which is offered through the Corrections Online Training Collaborative (COTC) has launched several new courses this year, adding to its vast library of courses for corrections professionals at all levels who work in adult corrections and juvenile justice. All courses qualify for ACA accreditation and re-certification. Many courses are accredited for licensing for medical and mental health personnel. New courses include:

Juvenile Justice

* Understanding Juvenile Offenders with Mental Disorders

* Fundamentals of Safety and Security in Juvenile Correctional Facilities

* Crisis Management and Positive Discipline with Juvenile Offenders

* Roles of Youth Workers

* Supervising Juveniles with Mental Disorders

* Identifying and Treating Juvenile Offenders with Mental Disorders

Legal Issues

* Testifying in Court: What You Need to Know

Medical and Mental Health

* Managing Adult and Juvenile Offenders with Chronic Illness

* Supervising Adult and Juvenile Offenders with Developmental Disorders

* Confidentiality of Health Information in Correctional Facilities

* Managing Inmates and Juveniles Who Require Accommodations for Disabilities

* Role of the Behavioral Health Services Providers in Juvenile Facilities

* Managing Sexual Offenders Under Community Supervision

The following courses have been updated:

* Supervising Offenders: Staff Roles and Communication

* Civil Liability and the Disciplinary Process in Corrections

* Supervising a 21st Century Correctional Workforce

* Performance Goals and Standards for Correctional Supervisors: Managing Problems and Appraisals

Several courses are in the development process and will be launched soon. And many more will be moving from the planning stage to the development stage. Some of them include:

* Confronting Cell Phones in Correctional Environments

* Report Writing for Adult and Juvenile Justice Staff

* Understanding Offender Lawsuits

* The Basic Rights of Offenders

* How the Criminal Justice System Works

* The Civil Justice Process

* Managing Incarcerated Sex Offenders

* Medication Administration in Corrections

* Safety and Security in Juvenile Correctional Facilities: Emergencies and Transportation

New Recruits and Online Training

The white paper How to Promote the Value of Online Training Within Your Organization, by Training Industry Inc. and Ctirix Systems Inc., examines how to promote the value of online training within an organization. The first advantage, as the authors point out, is that agencies do not need to use "elaborate and expensive technologies" to implement online training. The second is that it meets the needs of "today's multigenerational workforce, especially the 75 million 'Millenials' currently entering the U.S. workforce." These individuals "prefer just-in-time learning opportunities ... with information presented in bite-size morsels precisely when it's most needed." Despite the advantages of online training, there is still resistance in some organizations--including corrections--to try new technologies and skepticism of "blended learning" solutions. Blending learning is a combination of classroom and online training. It combines the strength of the two methods of learning. Online training develops cognitive skills, while classroom training develops hands-on skills.

In the April 2009 Corrections Today article "Why Corrections Should Clear the Hurdles," authors Ben Stevenson and Daedra Carrio agree with this assessment: "Many young employees are technologically savvy and equipped with advanced computer skills. The next generation of correctional employees will have even further advanced computer and technology skills. These individuals learn differently than individuals from past generations by exploring information, critically comparing and contrasting information, and using various technological mediums." They conclude their article by saying "as the technology advances, and training uses and benefits are realized, e-learning solutions will be widely embraced and, eventually, become the norm.

Classroom Training

A white paper titled Engage! How to Avoid the Seven Sins of Online Presentations, by Roger Courville, guides readers in how to deliver online presentations. It offers a checklist that trainers may find useful. The checklist can be adapted for classroom use as well.

Even veteran presenters find checklists to be handy tools and good reminders. Courville's suggestions for classroom training are to know your audience and plan around their needs. When you're presenting, be engaging not only "on screen" via graphics but also "in person" via your body language. The needs of the audience are also the focal point for online presentations. Courville's key point is to deliver to the audience--not to the computer, which is a common "beginner's mistake." It takes practice to transition from a live classroom to an online classroom and become comfortable. Courville devotes The Virtual Presenter Web site to online presentations, including a blog and his personal contact information.
Online Presentation Checklist/Applicable to Classroom Presentations

Step                         Key Questions

[check box] Identify your    Who is your ideal audience? What are
target audience and the      their wants, needs or desires?
problems they are most
likely to take action to

                             Which problems or opportunities for
                             success will motivate them to take

[check box] Develop a clear  Will the audience understand clearly what
proposition.                 you will be helping them achieve?

                             Will these propositions communicate
                             effectively in your course description?

[check box] Identify a few   If the audience only remembers a few key
key, memorable points.       ideas, what will they be? (key points
                             that meet objectives)

[check box] Design your      What is the key point you are making on a
slides by thinking           slide?

                             What images, graphics or charts would
                             help to make that point?

                             Is the image easily grasped and

[check box] Remember your    Are you speaking naturally, as you would
virtual body language.       to a trusted colleague?

                             Have you identified which tools (e.g.,
                             annotations, pointers, highlighters,
                             etc.) you feel most comfortable with so
                             you can direct your audience's

And for those who are
delivering online:

[check box] Design an        Have you thought through how you would
audio-visual experience for  engage an audience when in-person?
the audience.

                             Have you identified what forms of
                             engagement do not translate to the online

                             What elements transform?

                             What new opportunities does the online
                             environment give you that were not
                             possible in-person?

                             How could you increase the frequency of
                             interactivity to keep your online
                             audience more engaged?

[check box] Deliver your     Are you committed to the idea that
presentation to your         people, value your authenticity more than
audience not to your         your perfection?

                             Have you rehearsed your presentation so
                             that you are not tempted to read what is
                             on the slides?

                             What webinar tools will you use to "keep
                             an eye on" your audience?

Checklist excerpted [and adapted] from Engage! How to Avoid the Seven
Sins of Online Presentations by Roger Courville, author of The Virtual
Presenter's Handbook and principal of 1080 Group, LLC. For a complete
copy of the paper, visit

Diane Geiman is ACA's Online Corrections Academy manager.
COPYRIGHT 2010 American Correctional Association, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2010 Gale, Cengage Learning. All rights reserved.

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Title Annotation:Professional Development Update
Author:Geiman, Diane
Publication:Corrections Today
Geographic Code:1USA
Date:Aug 1, 2010
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