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AAA ASSISTS 22.3 MILLION STRANDED MOTORISTS IN 1992

 ORLANDO, Fla., April 26 /PRNewswire/ -- The American Automobile Association responded to 22.3 million emergency road service calls in 1992, the highest number in its 91-year history.
 Stranded members called for AAA emergency road service 839,000 times more than they did the previous year. The 4 percent rise in call volume is due to a combination of membership growth and some severe weather conditions last year, AAA said.
 AAA dispatches help to members through its network of 13,120 road service contractors who operate 34,205 towing and road service vehicles -- the largest such fleet in North America.
 Details of emergency road service operations for 1992 were announced to some 1,000 delegates and club officials from the United States and Canada attending AAA's annual meeting here though Wednesday at the Hyatt Regency Grand Cypress.
 Cars needing a tow accounted for 37 percent of the emergency road service calls, an increase of 2 percent since last year. This increase may be attributed to a higher concentration of high-tech, computerized vehicles that require towing.
 Thirty-five percent of emergency road service calls were because of "can't start" problems, such as battery or electrical failure, a decrease of nearly 7 percent since 1988.
 The more than 268,000 lockout calls last year accounted for 12 percent of emergency road service calls, a 1 percent increase over 1991. The rise may be due to more vehicles being equipped with anti-theft devices and power door-lock systems, which make it more convenient to lock doors without having to use a key.
 Flat tires accounted for 11 percent of all breakdowns, and motorists whose vehicles ran out of fuel accounted for 2 percent. The remaining 3 percent of calls were for a variety of problems, such as extrication and winching.
 Supernumber -- AAA's toll-free, 24-hour emergency road service number in the U.S. and Canada -- handled more than 1.2 million calls in 1992, an increase of nearly 3 percent over the previous year.
 AAA is a not-for-profit federation of 139 motor clubs with more than 1,000 offices providing its 34 million members in the U.S. and Canada with travel, insurance, financial and auto-related services.
 -0- 4/26/93
 /CONTACT: Jerry Cheske or Geoff Sundstrom of the American Automobile Association, 407-444-8000/


CO: American Automobile Association ST: Florida IN: AUT SU:

JB-JJ -- FL001 -- 0489 04/26/93 09:12 EDT
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Publication:PR Newswire
Date:Apr 26, 1993
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