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75 Years of Kloosterboers in Business Makes for Keenly Competitive Times.

Holland's largest operator of refrigerated warehouses shows no sign of slowing down. On the contrary, it continues to expand right into the new millennium. Despite the rise in direct delivery of imported reefer containers, it's full speed ahead!

At a time when many family-owned food processing firms and cold storage operations are cashing in their chips, Kloosterboer keeps going and going and going. Unlike the Energizer bunny, though, it also keeps growing and growing and growing.

Now maintaining 1.5 million cubic meters of refrigerated space at strategic locations in Holland and Norway, the Dutch company has seven facilities on the waterfront in Flushing, Rotterdam (2), IJmuiden and Alesund, as well as inland at Elst (near the German border) and Koelveem. Turnover in 1999 was approximately NLG 85 million (US $43 million).

Last year was especially busy for Kloosterboer. In IJmuiden it started up a fish inspection company doing business as DutchOcean. Work on a 50,000 cubic meter extension of its Rotterdam coldstore began, along with construction of a new office at the Fruit Terminal; and a fruit concentrate laboratory was inaugurated in Flushing.

Y2K brings more than a new millennium to ring in for the company's 250 employees. Indeed, they are also celebrating Kloosterboer's seventy-fifth anniversary.

Founded by vegetable trader Klaas Kloosterboer in 1925, it was eventually taken over by his son, Johan. In 1986 the company was sold to his children. To this day the four Kloosterboer brothers -- Jack, Johan, Alex and Klaas -- run the business along with their site managers.

The operation consists of the following: a 925,000 square meter, 142,500 ton capacity Flushing facility; a 170,000 cubic meter, 50,000 ton capacity IJmuiden site; 225,000 cubic meters of space offering 30,000 tons capacity at two locations in Rotterdam.

The company has its own stevedoring operations in IJmuiden, Flushing, Rotterdam and Kloosterboer Terminal Norway AS. Through shipping subsidiary Temptrans BV, it is also engaged in arranging logistics for reefer containers on vessels to and from South America, the Far East, Baltic countries and Africa.

Though occupancy levels are generally high, intense competition in Europe's refrigerated warehousing market has put pressure on cold storage rates to the point where they are lower than or equal to tariffs charged a decade ago. Recognizing this unsettling trend early on, the Kloosterboer brothers realized that if they were to flourish more emphasis had to be placed on providing services. As such, they invested time and money in building up expertise in meat and fish handling and inspection, inland forwarding and distribution of fruits, and storage of imported Brazilian orange juice concentrate in collapsible "big bins." Other value-added services -- from fruit packing to bar-coding and customs documentation to financing -- have been offered for years.

"We handle almost 100,000 tons of FCOJ from Brazil annually, plus lesser volumes from Florida and Cuba," Gerard Ruiter, manager of Temptrans BV (Fax: 31-255-53-81-15), told Quick Frozen Foods International.

He foresees still greater quantities of fish and seafood coming into Europe from Latin America and the Far East, as well as fruit from throughout the world. The only problem for quayside-based coldstore operators is that more containerized tonnage is going directly from the dock to end-users.

"A lot of stock in transit on the water has already been sold. As such there is no need to store it temporarily upon discharge from the vessel," explained Ruiter. "The container shipping industry continues to expand. While worldwide movement of cargo is not increasing much, container volume certainly is."

Considering the shift toward direct delivery of refrigerated containers to further processors or end-users, QFFI wanted to know why Kloosterboer is doubling capacity in Rotterdam. "We believe that international trade in perishable foodstuffs will only rise, and that our package of services as a logistics provider will still be in demand among many finns exporting to and from Europe."

Next Generation Logistics Going Global With New Worldwide Container Service

After a decade of proving logistics service throughout North America, Next Generation Logistics, Inc. (NGL), Inverness, Illinois, USA, is going global with container service reaching the far corners of the world.

Next Generation Global Logistics (NGGL) is offering weekly groupage (LCL) containers to and from Europe, the Far East, Southeast Asia, the Middle East, South America, Central America, Africa and the Caribbean as a fully-licensed NVOOC (non-vessel operating common carrier).

Challenging the cartels, NGGL is promising exporters that "the ocean freight rates in our tariffs are always lower than those of the conference carriers." What's more, shipments are released to its agents; warehouses at the foreign destination, and clients are never stuck with pier unloading charges.

Imports are handled by NGGL in state-of-the-art container freight stations throughout the Chicago area, all of them US Customs bonded facilities that are secure. From these locations, overnight deliveries can be made within a 500-mile radius by NGGL's owned and operated trucking services.

Domestically, meanwhile, NGL has launched 24-hour-a-day, seven-day-a-week tracking of shipments through its web site, That's in line with a recent survey by the University of Tennessee's Center for Logistics Research which revealed that shipment tracking is the service most demanded by shippers, and that 52% of them are now getting it from their third-party logistics suppliers.

Another innovation from NGL is the Freightmaster 2002[TM] traffic management system for Windows 95, Windows 98 and NT 4.0 computers. Introduced in November, it is fully Y2K compliant and is being embraced by foodservice companies to maximize their own traffic management efficiency. Clients include Cloverhill Bakery, Chicago, Ill.; Lady Baltimore Foods, Kansas City, Kansas; Saval Foods, Baltimore, Maryland; Grecian Delight Foods, Elk Grove Village, Ill.; and GPG Foodservice, Fargo, North Dakota.

Yet another new service is NextStop[TM], an internet refrigerated freight matching service for the foodservice industry with its own web site ( Other search engines lump tanker trucks and flatbed trailers with refrigerated equipment, wasting the time of clients with frozen and refrigerated products they need to ship. With NextStop, they can post requirements for pick-ups, deliveries and backhauls and access postings by truck lines and intermodal firms on availability of carriage, NextStop has an automated interface with Freightmaster.

At a recent conference of the American Institute for Shippers' Associations, NGL President Aristides P. Smith stressed the increasing importance of the Internet. "Don't be road kill on the information superhighway," he warned. "The Internet represents a fundamental change in the way we do business. You need to be a part of this new wave, because the Internet will soon be the chief medium of freight management communication."

For more information, contact NGGL at 1611 Colonial Parkway, Inverness, Illinois 60067, USA; telephone: 1-847-963-0007; fax 1-847-963-0079; e-mail:

Global Reorganization at Exel Logistics Includes Joint Venture with Versacold

London-based Exel Logistics has announced a strategic reorganization to further position the company as the premium provider of global supply chain solutions. At the same time, Exel has launched a joint venture in North America with Versacold Corp.

The move towards global reorganization follows sale of Allied Pickfolds by Exel Logistics' parent, company NFC plc, focusing the company's business exclusively on logistics. Global business includes chemical, electronics and automotive as well as food operations, but the North American joint venture, EV Logistics, is strictly for food -- frozen, chilled and ambient. It will be based in Columbus, Ohio, USA.

"EV Logistics is a response to the strong demand from grocery manufacturers and retailers for a single source provider to manage their combined perishable and ambient supply chains," said Chris Munro, Exel Logistics Americas senior vice president for strategy and development. "No single company can provide the depth of experience and resources that Exel Logistics and Versacold bring to this partnership."

Service provided by EV Logistics will extend beyond the traditional management of distribution centers and transportation operations to incorporate a full range of operational and planning skills, including freight consolidation, cross docking, merge in-transit operations, reverse logistics, as well as network analysis and design.

"The strengths of this partnership are as much in supply chain design and development as in operational excellence," said Ian Cameron, vice president sales and marketing for Vancouver, British Columbia-based Versacold. "By designing, implementing and managing an integrated supply chain for perishable and ambient products EV Logistics will serve as a true single source for multi-temperature supply chain solutions."

Jeremy Hawkins, a 15-year veteran of Exel Logistics, has been named director of EV Logistics. He will be responsible for ensuring the delivery of operational excellence in all aspects of the partnership's customer services. Hawkins has extensive implementation and operation experience with Exel Logistics in Europe, working with major retailers such as Tesco, Safeway, and Somerfields.

"EV Logistics will leverage the leadership position of both partners," Hawkins said. "We also expect to build our own customer base relatively quickly based on the demand that exists in this target market today. The North American retail food market is projected to reach $688 billion (US) by 2001, of which about $41 billion will be spent on logistics. Our success will come from our ability to increase our customers' shareholder value by streamlining the supply chain through better integration and improved utilization of resources."

"Integrating temperature controlled and ambient supply chains is a strategy that has been adopted widely throughout Europe," Cameron added. "We believe it will build momentum in North America as early adopters benefit from the increased efficiencies of the single source approach."

Founded in 1945, Versacold is Canada's largest, and North America's sixth largest, refrigerated warehousing and distribution company. Versacold serves more than 1,700 customers, including food producers and processors, wholesale and retail distributors, hospitals, restaurants and institutions, with an integrated network of 23 temperature controlled distribution centers.

Exel Logistics is one of the world's leading providers of logistics services with over 700 strategic operating locations in the Americas, Asia Pacific and Europe. The company offers a wide range of services, including integrated warehousing and distribution.

"Our customers are thinking globally so we need to act globally," said Bob Lake who was appointed chief operating officer, Exel Logistics Worldwide, in connection with the global reorganization plan. "This reorganization represents the continuing evolution of our global business, improving our ability to meet our customers' future needs and increasing the speed at which we can transfer best practices around the world."

The global management team is headed up by Gerry Murphy, chief executive officer, NFC plc, and Bob Lake, and now includes Mike Parish, former joint ceo Europe, who will head up the development of Exel Logistics' industrial markets (automotive, chemical and electronics); and Bruce Edwards, former ceo Americas, who will lead the development of the consumer, retail and home delivery markets.

United States Cold Storage Expands Facility in Bakersfield

A two-million cubic foot addition is being built at Bakersfield, California, USA, for a refrigerated warehouse there operated by United States Cold Storage.

Construction should be completed by the end of March on the facility, which will increase total capacity to 5.6 million cubic feet with more than 23,000 individually racked pallet positions. Contractor for the expansion is the Stellar Group, Jacksonville, Florida.

Top Management Reshuffled At Versacold Headquarters

In a major management reorganization, Versacold Corp., Vancouver, British Columbia, Canada, has named Grant R. McMillen vice president and chief development officer, and Robert A. Lewarne senior vice president of operations.

McMillen replaced Marshall L. McRae, who resigned, and was previously vice president for the national distribution network. Lewarne's post is a newly created one, replacing both McMillen's prior assignment and his own, which was vice president of warehouse operations.

Meanwhile, Versacold's third quarter report showed sales off slightly to $30.6 million from $30.8 million and net income just $100,000 compared to $1.9 million in 1998 for the three months ended Sept. 30. Lingering effects of a second quarter strike in Toronto were blamed, along with late berry harvests in the West.

For the nine months ended Sept. 30, things looked a bit better, with sales up 3.5% to $89.6 million. But net income still fell by more than half, from $3.2 million to $1.5 million, and cash flow was off from $9.7 million to $7.4 million. Besides shaking up management, the company formed a joint venture with Exel Logistics Americas, called EV Logistics, to offer an integrated logistics program for North America.

Tibey Running Supply Chain For all ConAgra Operations

Stephen J. Tibey has been named senior vice president for supply chain management at ConAgra, Inc., Omaha, Nebraska, USA, the largest frozen food conglomerate in the country with ten operating units and $24 billion a year in sales.

ConAgra Chairman and CEO Bruce Rohde praised Tibey as a man with "a demonstrated record of performance in improving the supply chain and satisfying customers." Tibey was previously vice president of operations services at Kraft Foods, where he had worked since 1970.

With the largest supply chain in the USA, Rohde said, ConAgra can really use a logistics whiz. "We're about to find out how much better we can be," he added.

Open Warehouse, Win Prize: Par for Course at Millard

Millard Refrigerated Services, Omaha, Nebraska, USA, has opened a third addition to its distribution center at Geneva, Illinois, and won an award from Pillsbury for its service to that company at Louisville, Kentucky.

The 54,000-square foot addition to the Geneva facility, which serves the Chicago area, brings the total to 454,000 square feet, with 13.6 million cubic feet of storage space. Millard operates a network of 24 sites with 165 million cubic feet.

Pillsbury's Refrigerated Distribution Center of the Year award for the fiscal year ending last June came even though Millard had been handling the company's business in Louisville for only six months. It was based on such criteria as shipping accuracy, EDI timeliness, truck turnaround times and productivity.

"This is quite an accomplishment, especially considering that Millard only started shipping in January," said Jeff Bradley, Pillsbury's manager of DC operations.

Condyne Builds New Facility, Launches Ancillary Services

Condyne Freezers, Inc., Avon, Massachusetts, USA, has built a new 7.5-million cubic foot refrigerated warehouse and distribution center at nearby Taunton. Meanwhile, it has spun off two new companies to supply design-construction and transportation services.

Besides completing its own new plant, Condyne is putting up a distribution and office facility in Taunton for Agar Supply Co., a foodservice distributor that used to specialize in Chinese restaurants but now supplies products including frozen meats and seafoods to the entire restaurant trade.

Condyne's new entities are Condyne LLC, which designs, builds and leases distribution facilities for clients like Agar; and Condyne Logistics LLC, which provides trucking and traffic management. Even before the spin-off, Condyne had developed 5.7 million square feet of distribution space since 1980.

Condyne's own new complex at Taunton has 30 loading dock doors, six rail-side overhead doors and 30,000 square feet of refrigerated dock space. It is the company's second cold storage project on its own behalf; its original warehouse at Avon is five million cubic feet.

The Agar facility, situated on a 24.4-acre site at the Myles Standish Industrial Park, will include 228,574 square feet of dry, cooler and frozen space, plus a 20,200-square foot office and a 7,600-square foot truck maintenance bay. There will be 87 trailer staging spaces, 32 dock doors and four rail entry doors.

New Top Executives Appointed At Carrier Transicold Europe

Pierre Thome has been appointed general manager of Carrier Transicold Industries, the industrial branch of Carrier Transicold Europe responsible for research and development and manufacture of refrigerated systems, and has also been appointed industrial manager of Carrier Transicold Europe.

Thome succeeds Alain Motte, who was named total quality and customer responsiveness manager. Patrick Protals was appointed general manager of Carrier Transicold France, Carrier Transicold Europe's French subsidiary.

Mrs. Smith's Pies Hit the Road With Logistics by AmeriCold

It's not just pie in the sky! AmeriCold Logistics, Atlanta, Georgia, is setting up a down-to-earth distribution network to improve cost efficiencies and cycle times for frozen pies an desserts from Mrs. Smith's Bakeries, Inc., Suwanee, Ga.

Mrs. Smith's markets a full line of fresh and frozen branded pies and related products to supermarkets, bakeries and delis, foodservice accounts and vending operations nationwide, with sales of $600 million a year. Until now, it had leased warehousing and distribution facilities from various operators.

Under a third-party logistics agreement with AmeriCold, shipment and storage of Mrs. Smith's frozen baked goods will be consolidated and streamlined nationwide. William A. Strenglis, executive vice president, called it "another step in Mrs. Smith's strategic plan to build distinct competitive advantages in the frozen baked goods business."

AmeriCold will apply a proprietary sales forecasting model to streamline the supply chain and optimize service levels between Mrs. Smith's plants and customers. Using its information systems, the logistics operator will also help Mrs. Smith's management track real-time inventory levels to better meet demand.

Henningsen Gets Quick Work On Grand Forks Warehouse

Henningsen Cold Storage wanted a new refrigerated warehouse fast in Grand Forks, North Dakota, USA, and it got one, complete with structural steel frame, insulated panels and a single-ply membrane roofing system.

Michael Chandler was named general manager of the facility. It is dedicated largely to support the needs of the J.R. Simplot frozen potato operation in Grand Forks, but there is also room for other regional, national and international companies.

It took less than eight months for the Stellar Group, Jacksonville, Florida, to design and build the 158,000-square foot facility, which includes extended truck and rail docks and office space as well as freezer space at -5 [degrees] F.

Banks Do It, Warehouses Too

Service fees have come to the refrigerated logistics industry. Beginning Feb. 1, AmeriCold Logistics, Atlanta, Georgia, USA, will charge customers $50 a month for each warehouse they use. The fee will help offset costs for maintenance and upgrade of AmeriCold's 1-3PL program, customer support desk and other systems.

`Food Logistics 2000' Announced as Theme At First IARW-WFLO Meet of Millennium

"Food Logistics 2000" is the theme of the 109th annual convention of the International Association of Refrigerated Warehouses (IARW). The first convention and trade show of the new millennium will be at the Arizona Biltmore in Phoenix, Arizona, April 29-May 4.

The General Session April 29 will open with a presentation entitled "HyperChange: Winning at Warp Speed" by Pat Lynch, a business technology consultant who specializes in helping people and organizations thrive and grow in environments of rapid change. Other sessions include:

* Technology in the PRW -- Past, Present and Future: A Case Study. Presented by Atlas Cold Storage, Teklogis, Delfour Corporation and IBM, it involves a case study using Atlas as a foundation to demonstrate the use of technology in the cold storage industry. Topics include RF, Information Systems and trends in the industry.

* E-Commerce: How the Web Food Retailers Are Developing Their Logistics. It covers such e-tailers as Peapod, Streamline, NetGrocer Inc., Webvan, Groceronline and HomeGrocer. What are their logistics needs, their plans and how do PRWs fit in -- or do they? Webvan has an agreement with Bechtel Group Inc. of San Francisco to build nearly $1 billion of automated warehouses throughout the U.S. over the next few years.

According to IARW Chairman Fabio Fonseca, who is also president of Friozem Annazens Frigorificos Ltda., Sao Paulo, Brazil, the convention "will offer an excellent line-up of subjects and speakers, one of the best in IARW's 109 year history." R is open to anyone in the food industry as well as non-food industry representatives having an interest in food distribution and logistics.

IARW's 109th annual convention also provides the occasion for the 57th annual meeting of the World Food Logistics Organization (WFLO), IARW's partner in serving the global food industry. WFLO is considered by many to be the world's leading non-profit educational and research organization dedicated to the safe preservation of refrigerated and frozen foods.

Radnoti to Keep on Trucking As Head of USCS Transport

Mike Radnoti has been appointed national director of transportation at United States Cold Storage, Cherry Hill, New Jersey, USA. The announcement was made recently by J.B. Rae, vice president of logistics.

Radnoti, who has a long background in transportation management, will focus on further development of regional and national logistics programs throughout the USCS network of 31 refrigerated warehouses and distribution centers.

USCS' key strategy now is to expand its PDQ Logistics outbound freight consolidation program to include inbound freight management, full truckload routing and complete freight analyses and logistics marketing services -- all aimed at cutting costs for clients.

WFLO Institute Covers Bases With Comprehensive Courses

If it has anything to do with logistics, it's covered at the 36th Institute of the World Food Logistics Organization (WFLO) at the University of Oklahoma campus, Norman, Oklahoma, USA, Feb 6-9, 2000.

More than 200 public refrigerated warehouse professionals will convene for the comprehensive program Here's what's on the agenda:

* History, mission and positioning of PRWs

* Introduction to OSHA and EPA

* Ammonia Safety

* Energy Management

* Emergency Response Training

* Transportation

* Ammonia Refrigeration

* Risk Management Programs and PSM

* Forklift Safety

* Warehouse Security

* Rate Development

* Facility Design and Construction

* Warehouse Technology

* Benefits of Refrigeration

* Sanitation Auditing

* Food Safety/HACCP

* Managing Workplace Attitude

* Substance Abuse

* Intro to Supervision

* Leadership

* Communications

* Weeding Out Poor Performers

* Employee Training

* Stress Management

* Personal & Professional Development

* Supervision

* Transfer of Knowledge to Work place

* Computers in the Warehouse

* Doing Business on the Internet

* Introduction to Logistics

* Value Added Marketing

* Applied Logistics

* Advanced Logistics

* Budgeting and Financial Control

* Productivity and Performance Standards

* Basic Warehouse Studies and Case Studies in Warehouse Exposure

* Introduction to Warehouse Law

* Case Studies in Warehouse Law

* Employment Practices Liability

For more information, contact Angela Steves or Benjamin Milk by telephoning 1-301 652-5674.
COPYRIGHT 2000 E.W. Williams Publications, Inc.
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Comment:75 Years of Kloosterboers in Business Makes for Keenly Competitive Times.
Publication:Quick Frozen Foods International
Geographic Code:4EUNE
Date:Jan 1, 2000
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