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24/7 Engineer response.

QUANTUM CONTROLS has announced it can provide a genuine 24/7 emergency response when customers are faced with detrimental drive failure and says as a leading UK supplier of variable speed drives, motors and maintenance/repair services, it invests heavily in order to provide this genuine 24/7 call out service, 365 days a year. Quantum says If customers have a problem of any kind with installed variable speed drives, it has a nationwide team of 18 expert drive service engineers just a phone call away. MD Kevin Brown explains "When a variable speed drive breaks down it can halt the whole manufacturing process and, with costs beginning to mount quickly, an immediate emergency response is paramount in our industry. Our 24/7 call out service is backed by our first visit fix guarantee, an 18-strong team of engineers, four dedicated service coordinators and an experienced service manager. Offering a 24/7 call out service is not a claim we make lightly - it requires dedicated staff, proven procedures and continuous innovation and investment."

Quantum says with the average cost of one hours lost production due to drive failure in UK manufacturing amounting to [pounds sterling]12K, its 24/7 emergency response offers an immediate solution and peace of mind when faced with a breakdown.

The company says this service is available as a one-off emergency solution, or from as little as [pounds sterling]2.59 per day and its One Call Contract provides comprehensive breakdown cover for all makes and models of variable speed drives, with unlimited emergency site visits all year round.

t| 01661 835 566 e| /


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Title Annotation:Process, Controls & Plant
Publication:Plant & Works Engineering
Date:May 1, 2018
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