2018 IT VENDOR SURVEY.
Of 40 respondents who participated in the survey, 50% identified upgrading current offerings as their top priority for 2019. Notably, training/education for current staff and mergers and acquisitions weren't considered a top priority for any participating vendor.
Other findings from the eighth annual survey:
* 45% of respondents still feel providers are not prepared for the transition to a value-based payment model, but that is down from 52.2% who said no last year. The percentage of vendors who feel providers are prepared climbed to 30% from 26.9% last year.
* Outpatient providers are the population most commonly served by survey participants (88.4%), and they represent the service area (40%) most commonly expect to expand in 2019, easily outpacing resident care providers and payer/managed care (17.5% each).
Markets respondents directly serve INPATIENT PROVIDERS 79.1% INPATIENT PROVIDERS 88.4% RESIDENTIAL PROVIDERS 83.7% PAYER/MANAGED CARE 55.9% GOVERNMENT AGENCY 65.2% Note: Table made from bar graph. Biggest priority for 2019 Expanding staff 12.5% Research and development on new products/services 32.5% Upgrading existing products/services 50.0% Creating connectivity with information exchanges 5.0% Note: Table made from pie chart. Are providers prepared for the value-based payment model? Yes 30.0% No 45.0% Not sure 25.0% Note: Table made from pie chart. Service area respondents are most likely to expand in 2019 INPATIENT CARE PROVIDERS 15.0% OUTPATIENT CARE PROVIDERS 40.0% RESIDENTIAL CARE PROVIDERS 17.5% PAYER/MANAGED CARE 17.5% GOVERNMENT AGENCY 7.5% WE DO NOT PLAN TO EXPAND IN ANY OF THE ABOVE AREAS IN 2019 2.5% Note: Table made from bar graph. Respondents' revenue breakdown Expanding staff 55.0% Research and development on new products/services 27.5% Upgrading existing products/services 17.5% Note: Table made from pie chart.
The following IT vendors participated in the survey
Angel Systems, Inc.
Product: Electronic Health Record and Customer Relationship Manager (CRM)
Both Worlds Software, Inc
Product: Compliance Manager DUI Program
Civerex Systems Inc
Community Data Roundtable
Product: The DataPool
Core Solutions, Inc.
Credible Behavioral Health Software
Product: Credible Behavioral Health Software
Product: Juno HER
Product: Data Management Platform and Insights and Engagement Applications
Harris Coordinated Care Solutions
Product: Coordinated Care Platform
Product: HIPAAtrek CloudCompliance Suite
Product: Incedo Healthcare Management System
JAG Products, LLC
Lightning Step Technologies
Product: CRM, Electronic Medical Records, and Revenue Cycle Management, all in one for the the behavioral health industry
Product: Enterprise Clinical and Financial
Medsphere Systems Corporation
Product: CareVue EHR
MICA Information Systems
Product: Intelligent Medical Software (IMS)
Product: OnShift Schedule, OnShift Engage, OnShift Wallet, OnShift Text2Hire
Product: CATT Behavioral Health EHR
PsyTech Solutions, Inc.
Qualifacts Systems, Inc.
ReiiaTrax EHR / Practice Management System
Product: ReliaTrax Management
Product: Ria Health
Product: SimplePractice practice management platform
SMART Management, Inc.
Product: Smart EHR / Clinic Management System
Streamline Healthcare Solutions
Synergistic Creations, Inc.
(The KnKt'd Platforms)
Product: KnKt'd Health
Product: electronic Clinical Record (eCR)
The Echo Group
Product: TREAT EHR
Product: Welligent EHR
Zoobook Systems LLC
Product: Zoobook Systems
BY TOM VALENTINO
Tom Valentino is Senior Editor of Behavioral Healthcare Executive.
The BHE Information Technology Vendor Survey includes snapshots of each participating organization. A full database of survey responses, which includes information about participating vendors, as well as their products, services and plans moving forward, can be downloaded for at: behavioral.net
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|Title Annotation:||TECHNOLOGY; information technology|
|Publication:||Behavioral Healthcare Executive|
|Date:||Sep 22, 2018|
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