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1998 Index of Articles.

Subject Index

Archives Management

The Expanding Role of the Archivist

Charman, Derek

An English archivist/records manager discusses his views on the expanding roles of records and information specialists, roles which are still difficult to define even as the need for closer working relationships becomes more evident. The article also offers an examination of the emergence of records management in the United Kingdom and archives/records management concepts in the United Kingdom as well as, noting the influence of American practices. It is clear that value conflicts between archivists and records managers know, No time limits or national boundaries. The author, who is a records generalist, shows that the needs of both groups are complementary and that tone can bridge effectively both sides of the issues that confront them.

October 1998/Vol. 32, No. 4/p. 16

Automation

It Isn't Worth Your Time: A Critical Look at the Internet

Sanders, Robert L., PhD, CRM Penn, Ira A., CRM, CSP

The Internet revolution is upon us. As with most revolutions, however, the immediate benefits are somewhat elusive. In this article, the authors take a critical look at this most ubiquitous of information-handling tools and suggest that it may be more of a time waster than a time saver.

April 1998/Vol. 32, No. 2/p. 38

Development of Records Management

Change Is Here! What Are We Doing About It?

Ardern, Christine M., CRM

Change is something we all face all the time. At the present time there are trends to this change which will influence the future of records management. Records managers have an opportunity to identify the trends, determine how they will have impact on the future of the profession, and position themselves to influence the change.

January 1998/Vol. 32, No. 1/p. 10

Megatrends in Records Management

Stephens, David O., CRM, CMC

Today the professional discipline of records management faces the biggest challenge in its 50-year history. Records management is now at the "crossroads of change" because the fundamentals of managing document-based information in business and government are currently undergoing a historic transition of epochal proportions. Document-based information systems are now in the midst of a long transition from visible media to computer-based recordkeeping. This transition began in the early 1980s, has accelerated during the 1990s, and will not be complete for at least another decade. In view of this and other "megatrends," the central thesis of this article is that the records management discipline must immediately reposition itself as the premier professional discipline for managing electronic multi-media recordkeeping systems in computing environments. Because the boundaries that exist between physical and electronic records will remain murky and confused for another 10 years of so, the records management discipline and its practitioners are fortunate in that there is a sufficient window of time in which to make this transition. If the transition is successful, records management's future is assured; if not, its future is highly problematic.

January 1998/Vol. 32, No. 1/p. 3

Electronic Communications

The Internet: Classification Changes for the World Wide Web

Connelly, Jim, CRM

The workings and structure of the World Wide Web often seem an arcane subject only explored by the curious. But like the corporate records classification schemes that records managers deal with every day, the Web is now forced by growth and other needs to look at expanding its classification scheme to accommodate the increasing volume of Web sites. This article delves into some proposed changes being discussed by Internet service providers and the legal profession. One grave concern is that the Web may be headed down a narrow road of classification changes. The Web may be solving some of its current problems, but unfortunately it may, not be taking into consideration the global nature of its structure and its long-term needs. Our global information system may need some records management assistance.

July 1998/Vol. 32, No. S/Iv. 18

Managing E-Mail: Working Toward an Effective Solution

Enneking, Nancy E.

For one month, nine researchers in the Graduate School of Library and Information Science at the University of Texas at Austin attempted to define the state-of-the-art in sound records management and archival practice as applied to Internet-based e-mail messages. They investigated the ways in which private and public industries and institutions implement e-mail records management principles from both a technological and a policy perspective. Observations of organizations that do manage their e-mail as records revealed four approaches which are discussed in the article. Recommendations for managing e-mail in the future are provided.

July 1998/Vol. 32, No. 3/p. 24

Intranets -- An Opportunity for Records Managers

Motz, Arlene A., PhD, CRM

With voice mail, e-mail, and the Internet, do we really need another communication medium in our offices? You bet we do, and this one is perfect for records manager. Intranets have the potential to provide records managers with access to company personnel and information as never before. Currently, there is a great deal of unrealized potential waiting to be tapped. Records managers have a fantastic opportunity to tap into and take advantage of the capabilities of this medium as it evolves with the organization.

July 1998/Vol. 32, No. 3/p. 14

Electronic Imaging -- Applications

Reality Check -- Lessons Learned

After Implementation of an Electronic Imaging System

Berndt, Vicki L.

In this article, the author shares insights gained from personal experiences with implementing an electronic imaging system. It is, not the author's intent to explain how to produce feasibility studies, requirements document, etc. Rather the author assumes that most of the groundwork has been laid for acquiring an electronic imaging system and attempts to make the reader aware of issues that may occur after system implementation. The information in this article should be considered prior to purchasing a system and, in some cases, should be addressed in the acquisition documents.

April 1998/Vol. 32, No. 2/p. 3

Electronic Records Management

Why Records Are Important in the Information Age

Cox, Richard J., PhD

This article provides an in-depth review of the subject of electronic recordkeeping and what it means to records managers. The author starts by questioning the basic definition of records, then looks at current research efforts in the field, considers why records are created and managed, and summarizes with a description of why records are important in the Information Age and the responsibilities of records professional in today's society.

January 1998/Vol. 32, No. 1/p. 36

Electronic Lab, notebooks: Paving the Way of the Future in R&D

Lysakowski, Rich, PhD Doyle, Leslie

Managing intellectual property records electronically can be a daunting task. For organizations that are regulated by the Federal Drug Administration, Environmental Protection Agency, and others, moving into the nebulous world of electronic records feels risky. However, electronic management of research and development (R&D) records is the way of the future.

Researchers at TeamScience, a science-oriented software research company, initiated a study that detailed the vision, business requirements, and software functionality requirements for companies to be effective using the new class of systems called R&D team computing systems. These systems include the functions of electronic, notebook systems, including reliable recordkeeping, sophisticated project data management, and distributed team collaboration functions.

This article addresses the unique computing requirement of R&D teams; current problems in the R&D software marketplace; why the Web is not yet a serious place for R&D recordkeeping; why paper notebooks are inadequate for the collection and management of intellectual property records; and a summary of the R&D team computing study results. The article also analyzes the cost/benefit of collaborative electronic notebooks from the perspective of notebook administrators, records managers, scientists, micrographics professionals, proprietary information professionals, legal and patent departments, and others.

April 1998/Vol. 32, No. 2/p. 23

Federal E-mail Management: A Records Manager's View of Armstrong v. Executive Office of the President and Its Aftermath

Pasterczyk, Catherine E., JD, CRM

Scott Armstrong's lawsuit against the National Archives and Records Administration (NARA) and NARA's response to that suit provides federal records managers some guidelines to help them decide if particular documentary materials are federal records. The District of Columbia Circuit Court decisions have far-reaching consequences for federal records managers.

April 1998/Vol. 32, No. 2/p. 10

Information Professions

Our Professional Responsibility Coulson, Jim, CPM, FAI

Many records management programs have little relevance to their organizations. Many records managers lack the requisite skills and experience to operate in today's business world. The ravings of a heretic? No, the results of studies conducted by the Boston Chapter of ARMA International. In this article the author sounds the alarm (in true Boston fashion) and exhorts records managers to change with the times in order to survive.

October 1998/Vol. 32, No. 4/p. 8

Cooperation in Information Management

Evans, Donald F., CRM

An examination of the role of the records manager in today's information control environment. The author draws upon the comments of practitioners to raise important questions about this role, present and future.

October 1998/Vol. 32, No. 4/p. 32

What's in a Name?

Sanders, Robert L., PhD, CRM Penn, Ira A., CRM, CSP

Records managers have always sought to disassociate themselves from their clerical beginnings. While there is some rationale for this, the endeavor has been mostly misguided. Instead of seeking a sound, logical way to being accepted as professionals, records managers have periodically attempted to gain respect by changing their titles and redefining their jobs. In this hard-hitting article, the authors look at past efforts to obtain recognition and credibility and suggest that it is time for a new approach.

July 1998/Vol. 32, No. 3/p. 9

Libraries, Records Management, Data Processing: An Information Handling Field

Vander Noot, Theodore J., PhD

More than 20 years ago, this work effectively established records management as part of a large, interdisciplinary, and socially important information management profession. Clearly and effectively, the roles and importance of information management are established. Many of the most talked-about issues in our field today are articulately discussed here. The paper itself is divided into four parts. The first part looks at the problems of information handling as they exist today, and explores the overlap between the worlds of the data processor, the librarian, and the records manager. The second segment looks at some of the economic and social reasons behind the failure of information handling to keep pace with the modern world. The third part deals with a conceptualization of what an ideal information handling system, at least in the records management area, must look like. The final section deals with a new approach to analyzing the problems that face us all and a solution which seems to satisfy all the conditions of an ideal system. The importance of understanding the disciplines cognate to records management is made here in a timeless manner.

October 1998/Vol. 32, No. 4/p. 22

Legal and Ethical Responsibilities

A Missing Feature in Some Records Management Systems

Leyzorek, Michael, PhD

Many records and information management systems deal competently with the classification and organization of records, and provide efficiently for their retrieval and ultimate disposition. However, one critical operational requirement of such systems is often overlooked -- namely, the protection of the information in those records, during their useful lives, from inadvertent or unauthorized release. Considering that timely and accurate information is a major resource of any organization, the failure to protect that resource from prying eyes is a serious omission. This article deals with this often-overlooked requirement of an effective records and information management system.

October 1998/Vol. 32, No. 4/p. 46

Toward a Code of Ethics: Social Relevance and the Professionalization of Records Management

Pemberton, J. Michael, PhD, CRM, FAI Pendergraft, Lee O., CRM

Being a "professional" means more than merely being an expert in one's chosen field., No occupation -- including information and records management -- can successfully lay claim to professional status without a clear commitment to issues and concerns that affect the larger society. The key to establishing a field's social relevance lies in development, maintenance, interpretation, and application of a meaningful code of ethics. Only when such a code is valued and acted on by practitioners of information and records management can lay persons and one's fellow managers understand the value system and importance of this growing field.

October 1998/Vol. 32, No. 4/p. 51

Management

The Myth and Realities of Downsizing

Abbashi, Sami M. Hollman, Kenneth W., PhD

Downsizing has resulted in cutbacks in hundreds of companies. Downsizing seems to have become something of a fad, often undertaken for purposes other than to improve productivity and profits. This article examines the economic impact of downsizing as well as its effect on both those workers who leave and those who stay. The article also provides tips on how to survive downsizing.

April 1998/Vol. 32, No. 2/p. 31

Information Management and the Decisionmaker

Hutchens, Phillip H., PhD

This article addresses the impact of information management on decision makers and productivity and the causes of increased information and information costs. Valuable guidelines are provided for records administrators in the form of 10 points which can be used to control and better manage information.

October 1998/Vol. 32, No. 4/p. 28

You've Got To Be Kidding: Humor as a FUNdamental Management Tool

Farrell, Linda, CRM

We have all done our homework, paid our dues, filled seminars, workshops and classrooms ad infinitum ... all in an effort to become more effective managers. We have read Peters and Drucker and Bennis and everyone else with a theory on how to motivate and stimulate our staffs to better survive in the challenging, downright scary new millennium to come. But a veteran of more than 20 years in records management suggests that we take to heart the wisdom of the only guru whose advice we will ever really need -- Chuckles the Clown.

July 1998/Vol. 32, No. 3/p. 3

Business Politics for the Records Manager and Archivist

Goodman, Susan K., MLS, CRM

The ability to understand and negotiate business politics (a.k.a. corporate, organizational, and office politics) is a critically important skill for employees. Records managers and archivists are sometimes painfully aware that business politics invariably affects the development, administration, and success of records management and archival programs in all kinds of organizations. Additionally, records managers and archivists are (and if they are, not, should be) political actors themselves. They must be able maneuver effectively among political land mines and be proactively political in order to develop and administer their programs effectively. To accomplish this, they need to understand the attributes and potential influence of business politics generally and its implications in records management and archival settings. This article explores the nature and ramifications of business politics as presented in the management, information science, technology, and related literature, and suggests how records managers and archivists can utilize political tools to the advantage of their programs and themselves professionally.

January 1998/Vol. 32, No. 1/p. 19

Professional Development

Why Become a CRM?

Schewe, Donald B., PhD, CRM

Qualifying for, studying for, and taking the CRM exam require an investment of many hours of time and many dollars. Why should anyone pursue certification? Using historical data and recent surveys, the author looks at and evaluates the reasons for making such an investment.

January 1998/Vol. 32, No. 1/p. 53

Records Management Program Planning

Don't "Sell" Records Management -- Give It Away

Jones, Robert D.

Selling is a challenge whether in an open market or within the confines of our own organization. Before a sale takes place in the open market, the modern business management team engages in a great deal of presale work, including strategic planning, analytical market study and research, goal setting, and action planing. The organizations in which we work are microcosmic representations of the world at large. Today's selling strategies are anchored in modern sales and marketing philosophy. This article presents an overview of presale strategies as they can be applied to selling records management.

October 1998/Vol. 32, No. 4/p. 36

Department Index

Book Reviews

Effectively Entering the 21st Century Dmytrenko, April L., CRM, FAI January 1998/Vol. 32, No. 1/p. 85

Putting On A Seminar Dmytrenko, April L., CRM, FAI April 1998/Vol. 32, No. 2/p. 71

Streamlining, Producing, and Managing Documentation Dmytrenko, April L., CRM, FAI July 1998/Vol. 32, No. 3/p. 64

Cost Analysis for Records Management Dmytrenko, April L., CRM, FAI October 1998/Vol. 32, No. 4/p. 71

Legal Issues

The Freedom of Information Act Montana, John, JD April 1998/Vol. 32, No. 2/p. 46

Law and Information Management: Facing the 21st Century Montana, John, JD January 1998/Vol. 32, No. 1/p. 58

Long-Term Retention of Paper Originals: A Case Study Montana, John, JD October 1998/Vol. 32, No. 4/p. 59

Personal Liability and Records Management Montana, John, JD July 1998/Vol. 32, No. 3/p. 44

The Many Faces of Records Management Beyond the Tools of Office Automation: Records Management as a Discipline Sanders, Robert L., PhD, CRM October 1998/Vol. 32, No. 4/p. 66

Forget the Forest -- Save the Trees Sanders, Robert L., PhD, CRM July 1998/Vol. 32, No. 3/p. 52

Records Management Returns to the Departments: A Suggestion for the Next Century Sanders, Robert L., PhD, CRM January 1998/Vol. 32, No. 1/p. 67

The Records Manger Steps Out of the Comfort Zone: The Problem with Selling Records Management Sanders, Robert L., PhD, CRM April 1998/Vol. 32, No. 2/p. 56

Perspectives

The Earliest Records Systems: A Journey in Professional History Pemberton, J. Michael, PhD, CRM, FAI April 1998/Vol. 32, No. 2/p. 64

Knowledge Management (KM) and the Epistemic Tradition Pemberton, J. Michael, PhD, CRM, FAI July 1998/Vol. 32, No. 3/p. 58

"Through a Glass Darkly": Ethics and Information Technology Pemberton, J. Michael, PhD, CRM, FAI January 1998/Vol. 32, No. 1/p. 76

Tracking Technology Can Records Managers Be "Automated"? Phillips, John T., CRM January 1998/Vol. 32, No. 1/p. 63

Is the "Record Series" Concept Dead? Phillips, John T., CRM April 1998/Vol. 32, No. 2/p. 52

Should Electronic Records Be Stored Off-Site? Phillips, John T., CRM July 1998/Vol. 32, No. 3/p. 48

Will Windows 98 Help Manage Electronic Records? Phillips, John T., CRM October 1998/Vol. 32, No. 4/p. 62

The World of Records Management 1993 - 1997 and Beyond Stephens, David O., CRM, CMC January 1998/Vol. 32, No. 1/p. 88

Data Protection in Europe Stephens, David O., CRM, CMC October 1998/Vol. 32, No. 4/p. 73

Megatrends in Records Management Stephens, David O., CRM, CMC January 1998/Vol. 32, No. 1/p. 3

Records Management in China: Part I -- Introduction Stephens, David O., CRM, CMC April 1998/Vol. 32, No. 2/p. 74

Author Index

Abbashi, Sami M. Hollman, Kenneth W., PhD The Myth and Realities of Downsizing April 1998/Vol. 32, No. 2/p. 31

Ardern, Christine M., CRM Change Is Here! What Are We Doing About It? January 1998/Vol. 32, No. 2/p. 10

Berndt, Vicki L. Reality Check -- Lessons Learned after Implementation of an Electronic Imaging System April 1998/Vol. 32, No. 2/p. 3

Charman, Derek The Expanding Role of the Archivist October 1998/Vol. 32, No. 4/p. 16

Connelly, Jim, CRM The Internet: Classification Changes for the World Wide Web July 1998/Vol. 32, No. 3/p. 18

Coulson, Jim, CRM, FAI Our Professional Responsibility October 1998/Vol. 32, No. 4/p. 8

Cox, Richard J., PhD Why Records Are Important in the Information Age January 1998/Vol. 32, No. 1/p. 36

Dmytrenko, April L., CRM, FAI Effectively Entering the 21st Century January 1998/Vol. 32, No. 1/p. 85

Dmytrenko, April L., CRM, FAI Putting on a Seminar April 1998/Vol. 32, No. 2/p. 71

Dmytrenko, April L., CRM, FAI Streamlining, Producing, and Managing Documentation July 1998/Vol. 32, No. 3/p. 64

Doyle, Leslie Lysakowski, Rich, PhD Electronic Lab Notebooks: Paving the Way of the Future in R&D April 1998/Vol. 32, No. 2/p. 23

Enneking, Nancy E. Managing E-Mail: Working Toward an Effective Solution July 1998/Vol. 32, No. 3/p. 24

Evans, Donald F., CRM Cooperation in Information Management October 1998/Vol. 32, No. 4/p. 32

Farrell, Linda, CRM You've Got To Be Kidding: Humor as a FUNdamental Management Tool July 1998/Vol. 32, No. 3/p. 3

Goodman, Susan K., MLS, CRM Business Politics for the Records Manager and Archivist January 1998/Vol. 32, No. 1/p. 19

Hollman, Kenneth W., PhD Abbashi, Sami M. The Myth and Realities of Downsizing April 1998/Vol. 32, No. 2/p. 31

Hutchens, Philip H., PhD Information Management and the Decisionmaker October 1998/Vol. 32, No. 4/p. 28

Jones, Robert D. Don't "Sell" Records Management -- Give It Away October 1998/Vol. 32, No. 4/p. 36

Leyzorek, Michael, PhD A Missing Feature in Some Records Management Systems October 1998/Vol. 32, No. 4/p. 46

Lysakowski, Rich, PhD Doyle, Leslie Electronic Lab Notebooks: Paving the Way of the Future in R&D April 1998/Vol. 32, No. 2/p. 23

Montana, John, JD The Freedom of Information Act April 1998/Vol. 32, No. 2/p. 46

Montana, John, JD Law and Information Management: Facing the 21st Century January 1998/Vol. 32, No. 1/p. 58

Montana, John, JD Long-Term Retention of Paper Originals: A Case Study October 1998/Vol. 32, No. 4/p. 59

Montana, John, JD Personal Liability and Records Management July 1998/Vol. 32, No. 3/p. 44

Motz, Arlene A., PhD, CRM Intranets -- An Opportunity for Records Managers July 1998/Vol. 32, No. 3/p. 14

Pasterczyk, Catherine E., JD, CRM Federal E-mail Management: A Records Manger's View of Armstrong v. Executive Office of the President and Its Aftermath April 1998/Vol. 32, No. 2/p. 10

Pemberton, J. Michael, PhD, CRM. FAI The Earliest Records Systems: A Journey in Professional History April 1998/Vol. 32, No. 2/p. 64

Pemberton, J. Michael, PhD, CRM, FAI Knowledge Management (KM) and the Epistemic Tradition July 1998/Vol. 32, No. 3/p. 58

Pemberton, J. Michael, PhD, CRM, FAI "Putting on the Britts": An Example of Quality October 1998/Vol. 32, No. 4/p. 6

Pemberton, J. Michael, PhD, CRM, FAI "Through a Glass Darkly": Ethics and Information Technology January 1998/Vol. 32, No. 1/p. 76

Pemberton, J. Michael, PhD, CRM, FAI Pendergraft, Lee O., CRM Toward a Code of Ethics: Social Relevance and the Professionalization of Records Management October 1998/Vol. 32, No. 4/p. 51

Pendergraft, Lee O., CRM Pemberton, J. Michael, PhD, CRM, FAI Toward a Code of Ethics: Social Relevance and the Professionalization of Records Management October 1998/Vol. 32, No. 4/p. 51

Penn, Ira A., CRM, CSP Sanders, Robert L., PhD, CRM It Isn't Worth Your Time: A Critical Look at the Internet April 1998/Vol. 32, No. 2/p. 38

Penn, Ira A., CRM, CSP Sanders, Robert L., PhD, CRM What's in a Name? July 1998/Vol. 32, No. 3/p. 9

Phillips, John T., CRM Can Records Managers Be "Automated"? January 1998/Vol. 32, No. 1/p. 63

Phillips, John T., CRM Is the "Record Series" Concept Dead? April 1998/Vol. 32, No. 2/p. 52

Phillips, John T., CRM Should Electronic Records Be Stored Off-Site? July 1998/Vol. 32, No. 3/p. 48

Phillips, John T., CRM Will Windows 98 Help Manage Electronic Records? October 1998/Vol. 32, No. 4/p. 62

Sanders, Robert L., PhD, CRM Beyond the Tools of Office Automation: Records Management as a Discipline October 1998/Vol. 32, No. 4/p. 66

Sanders, Robert L., PhD, CRM Forget the Forest -- Save the Trees July 1998/Vol. 32, No. 3/p. 52

Sanders, Robert L., PhD, CRM Penn, Ira A., CRM, CSP It Isn't Worth Your Time: A Critical Look at the Internet April 1998/Vol. 32, No. 2/p. 38

Sanders, Robert L., PhD, CRM Records Management Returns to the Departments: A Suggestion for the Next Century January 1998/Vol. 32, No. 1/p. 67

Sanders, Robert L., PhD, CRM The Records Manger Steps Out of the Comfort Zone: The Problem with Selling Records Management April 1998/Vol. 32, No. 2/p. 56

Sanders, Robert L., PhD, CRM Penn, Ira A., CRM, CSP What's in a Name? July 1998/Vol. 32, No. 3/p. 9

Schewe, Donald B., PhD, CRM Why Become a CRM? January 1998/Vol. 32, No. 1/p. 53

Stephens, David O., CRM, CMC 1993 -- 1997 and Beyond january 1998/Vol. 32, No. 1/p. 88

Stephens, David O., CRM, CMC Data Protection in Europe October 1998/Vol. 32, No. 4/p. 73

Stephens, David O., CRM, CMC Megatrends in Records Management January 1998/Vol. 32, No. 1/p. 3

Stephens, David O., CRM, CMC Records Management in China: Part I -- Introduction April 1998/Vol. 32, No. 2/p. 74

Stephens, David O., CRM, CMC Records Management in China: Part II -- Legal Recordkeeping Requirements July 1998/Vol. 32, No. 3/p. 66

Vander Noot, Theodore, J., PhD Libraries, Records Management, Data Processing: An Information Handling Field October 1998/Vol. 32, No. 4/p. 22

Title Index

A Missing Feature in Some Records Management Systems Leyzorek, Michael, PhD October 1998/Vol. 32, No. 4/p. 46

1993 - 1997 and Beyond Stephens, David O., CRM, CMC January 1998/Vol. 32, No. 1/p. 88

Beyond the Tools of Office Automation: Records Management as a Discipline Sanders, Robert L., PhD, CRM October 1998/Vol. 32, No. 4/p. 66

Business Politics for the Records Manager and Archivist Goodman, Susan K., MLS, CRM January 1998/Vol. 32, No. 1/p. 19

Can Records Managers Be "Automated"? Phillips, John T., CRM January 1998/Vol. 32, No. 1/p. 63

Change Is Here! What Are We Doing About It? Ardern, Christine M., CRM January 1998/Vol. 32, No. 2/p. 10

Cooperation in Information Management Evans, Donald F., CRM October 1998/Vol. 32, No. 4/p. 32

Data Protection in Europe Stephens, David O., CRM, CMC October 1998/Vol. 32, No. 4/p. 73

Don't "Sell" Records Management -- Give It Away Jones, Robert D. October 1998/Vol. 32, No. 4/p. 36

Earliest Records Systems: A Journey in Professional History, The Pemberton, J. Michael, PhD, CRM, FAI April 1998/Vol. 32, No. 2/p. 64

Effectively Entering the 21st Century Dmytrenko, April L., CRM, FAI January 1998/Vol. 32, No. 1/p. 85

Electronic Lab Notebooks: Paving the Way of the Future in R&D Lysakowski, Rich, PhD Doyle, Leslie April 1998/Vol. 32, No. 2/p. 23

Expanding Role of the Archivist, The Charman, Derek October 1998/Vol. 32, No. 4/p. 16

Federal E-mail Management: A Records Manger's View of Armstrong v. Executive Office of the President and Its Aftermath Pasterczyk, Catherine E., JD, CRM April 1998/Vol. 32, No. 2/p. 10

Forget the Forest -- Save the Trees Sanders, Robert L., PhD, CRM July 1998/Vol. 32, No. 3/p. 52

Freedom of Information Act, The MontaNa, John, JD April 1998/Vol. 32, No. 2/p. 46

Information Management and the Decisionmaker Hutchens, Philip H., PhD. October 1998/Vol. 32, No. 4/p. 28

Internet: Classification Changes for the World Wide Web, The Connelly, Jim, CRM July 1998/Vol. 32, No. 3/p. 18

Intranets -- An Opportunity for Records Managers Motz, Arlene A., PhD, CRM July 1998/Vol. 32, No. 3/p. 14

Is the "Record Series" Concept Dead? Phillips, John T., CRM April 1998/Vol. 32, No. 2/p. 52

It Isn't Worth Your Time: A Critical Look at the Internet Sanders, Robert L., PhD, CRM Penn, Ira A., CRM, CSP April 1998/Vol. 32, No. 2/p. 38

Knowledge Management (KM) and the Epistemic Tradition Pemberton, J. Michael, PhD, CRM July 1998/Vol. 32, No. 3/p. 58

Law and Information Management: Facing the 21st Century Montana, John, JD January 19998/Vol. 32, No. 1/p. 58

Libraries, Records Management, Data Processing: An Information Handling Field Vander Noot, Theodore, J., PhD October 1998/Vol. 32, No. 4/p. 22

Long-Term Retention of Paper Originals: A Case Study Montana, John, JD October 1998/Vol. 32, No. 4/p. 59

Managing E-Mail: Working Toward an Effective Solution Enneking, Nancy E. July 1998/Vol. 32, No. 3/p. 24

Megatrends in Records Management Stephens, David O., CRM, CMC January 1998/Vol. 32, No. 1/p. 3

Myth and Realities of Downsizing, The Abbashi, Sami M. Hollman, Kenneth W., PhD April 1998/Vol. 32, No. 2/p. 31

Our Professional Responsibility Coulson, Jim, CRM, FAI October 1998/Vol. 32, No. 4/p. 8

Personal Liability and Records Management Montana, John, JD July 1998/Vol. 32, No. 3/p. 44

Putting On A Seminar Dmytrenko, April L., CRM, FAI April 1998/Vol. 32, No. 2/p. 71

"Putting on the Britts": An Example of Quality Pemberton, J. Michael, PhD, CRM, FAI October 1998/Vol. 32, No. 4/p. 6

Reality Check -- Lessons Learned after Implementation of an Electronic Imaging System Berndt, Vicki L. April 1998/Vol. 32, No. 2/p. 3

Records Management in China: Part I -- Introduction Stephens, David O., CRM, CMC April 1998/Vol. 32, No. 2/p. 74

Records Management in China: Part II -- Legal Recordkeeping Requirements Stephens, David O., CRM, CMC July 1998/Vol. 32, No. 3/p. 66

Records Management Returns to the Departments: A Suggestion for the Next Century Sanders, Robert L., PhD, CRM January 1998/Vol. 32, No. 1/p. 67

Records Manger Steps Out of the Comfort Zone: The Problem with Selling Records Management, The Sanders, Robert L., PhD, CRM April 1998/Vol. 32, No. 2/p. 56

Should Electronic Records Be Stored Off-Site? Phillips, John T., CRM July 1998/Vol. 32, No. 3/p. 48

Streamlining, Producing, and Managing Documentation Dmytrenko, April L., CRM, FAI July 1998/Vol. 32, No. 3/p. 64

Toward a Code of Ethics: Social Relevance and the Professionalization of Records Management Pemberton, J. Michael, PhD, CRM, FAI Pendergraft, Lee O., CRM October 1998/Vol. 32, No. 4/p. 51

"Through a Glass Darkly": Ethics and Information Technology Pemberton, J. Michael, PhD, CRM January 1998/Vol. 32, No. 1/p. 76

What's in a Name? Sanders, Robert L., PhD, CRM Penn, Ira A., CRM, CSP July 1998/Vol. 32, No. 3/p. 9

Why Become a CRM? Schewe, Donald B., PhD, CRM January 1998/Vol. 32, No. 1/p. 53

Why Records Are Important in the Information Age Cox, Richard J., PhD January 1998/Vol. 32, No. 1/p. 36

Will Windows 98 Help Manage Electronic Records? Phillips, John T., CRM October 1998/Vol. 32, No. 4/p. 62

You've Got To Be Kidding: Humor as a FUNdamental Management Tool Farrell, Linda, CRM July 1998/Vol. 32, No. 3/p. 3
COPYRIGHT 1999 Association of Records Managers & Administrators (ARMA)
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Letters.
Mississippi and the Publications of the State Academies of Science.
DEALING A BAD HAND; MAGAZINE STOCK PICKS OFTEN FAIL TO PAY OFF.
Understanding the PS magazine issues and index webpage.

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