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-Mokulele Airlines upgrades service, reliability.


Hawaiian carrier Mokulele Airlines said it will start giving away free water and cookies on all of its flights as part of a service upgrade. The move comes in addition to several service upgrades the carrier said it has undertaken in recent months.

Each passenger on Mokulele Airlines will receive a free bottle of water, and a locally produced Kona Coffee flavored cookie starting August 3rd, 2012.

"We promised our customers that we will always work on improving our service, offering the highest frequency and the most convenient way of inter-island travel and we are staying on course," said Ron Hansen, CEO of Mokulele Airlines.

Hansen added, "Some of the highlights of the past 9 months are:20% increases in daily flights, aircraft fleet, and staffing, on-time performance peaked to over 95%, Kapalua added as a new station, addition of First officers on every flight, and we were first airline in the Pacific region to receive FAA approval of EFB's (I-Pads) in the cockpit."

Mokulele Flight Service, flying the skies of Hawai'i since 1994, was purchased by TransPac Aviation, Inc. last year. Mokulele offers more than 60 flights a day connectingOahu, Molokai, Lanai, Maui and the Big Island with their fleet of nine passenger turbine powered Cessna Grand Caravans.

Mokulele recently reinsaid service between Honolulu and Kapalua. The company is headquartered in Kailua-Kona.

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Publication:Airline Industry Information
Date:Aug 3, 2012
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