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'WHAT ARE YOU TALKING ABOUT?' SURVEY REVEALS SEVEN WEEKS PER YEAR LOST TO POOR COMMUNICATION

 MENLO PARK, Calif., Nov. 10 /PRNewswire/ -- Managers searching for ways to improve efficiency should put their money where their mouth is. In a recent national survey, executives estimated that 14 percent of the average work week is wasted because of poor communication. That adds up to a staggering 280 hours a year, the equivalent of seven weeks.
 The survey was developed by OfficeTeam, a national staffing service specializing in highly skilled temporary office and administrative professionals. It was conducted by an independent research firm, which polled 150 human resource and other executives from the nation's 1,000 largest companies.
 Executives were asked: "What percentage of work time would you estimate is wasted each week due to poor communication between staff and managers?" The mean response was 14 percent.
 "Poor communication causes frustration, loss of productivity and a sense of futility in the workplace. And it's clearly a time management nightmare," said Andrew Denka, executive director of OfficeTeam. "But managers and staff members alike can take some positive steps."
 Managers should concentrate on giving clear instruction and complete explanations, he said. Employees can do their part by providing management with regular progress reports and speaking up when instructions are insufficient or priorities unclear, he added.
 "By asking specific questions, employees can help sharpen management's focus on the task at hand," Denka said.
 OfficeTeam is one of the nation's fastest-growing staffing services placing highly-skilled temporary and permanent administrative and office support professionals.
 -0- 11/10/93
 /CONTACT: Steve Pehanich, 415-854-9700, or Marc Silbert, 516-767-3700, both of OfficeTeam/
 (RHI)


CO: Robert Half International; OfficeTeam ST: California IN: SU:

TM -- SJ001 -- 2557 11/10/93 07:55 EST
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Publication:PR Newswire
Date:Nov 10, 1993
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