'Managers deliberately insensitive'.
The hearing at Caradog House, Cardiff, was told that South Wales Police chose to handle Susan Keylock's bullying and insufficient training claims without care because they viewed her as a person who brought on problems herself.
Mrs Keylock is pursuing a constructive dismissal complaint against the force, and claims that after she switched roles from administration to budgeting in 2005, she was given inadequate information, little support and was humiliated by superiors.
But force barrister Simon John contests the allegations and yesterday said Mrs Keylock, of Hillsboro Place, Porthcawl, had shown signs of positivity towards her work in Performance Development Reviews (PDR).
He told the hearing: "In November's PDR there are a series of positives, even if there is the wish for further budgeting training.
"Continuing through the PDRs what we see is a picture of improvement."
At an earlier hearing a colleague described Mrs Keylock as an employee who gave 200% to her work, even during difficult times.
Jonathan Heard, who represented the mother of two, said this proved his client was an exemplary employee who only ran into problems after serving for more than 25 years with the force.
He said: "We know Susan had been employed with South Wales Police for 26 years and that 26-year period was unblemished.
"She became a budgeting officer in 2005 and in 2006 she had a mental breakdown. Something must have happened when she started that role."
Mr Heard told the hearing that, in his view, bosses thought of his client as "over sensitive" and as someone who "brought things on herself".
The claims came as part of Mrs Keylock's 10-day hearing, which came to a conclusion yesterday.
The tribunal is expected to set a date to record its verdict on Monday.