Printer Friendly

"ON-LINE! DETECTIVE" PROVIDES SUPPORT FOR SUN WORKSTATIONS.

Servicing and providing solutions for Sun equipment is made easy by accessing the On-Line! Detective for Sun. The Detective provides "World Class" support for Sun workstations and servers. Users of the tool enhance their ability to detect and resolve O/S and hardware related problems and issues.

The On-Line! Detective also allows Sun Microsystems, Inc. to outdistance other UNIX providers by improving system service and support. "The Detective provides a competitive edge for Sun in the service industry", states Paul Violassi, CEO of SoftTech Solutions. "It allows end-users to reduce the cost of ownership, mitigate system downtime and reduce the time and costs associated with O/S and hardware problems". The Detective complements any Sun or third-party maintenance agreement.

The suite of the On-Line! Detective covers the spectrum of Sun systems. This includes the Enterprise 450, Enterprise servers (3000-6000), SPARC1000 and SPARC2000, SPARC Ultras (1, 2, 30, 5, 10, and 60) and most of the older SPARC architecture. The Detective is updated three times per year with interim updates available from the web. These updates include new systems, added modules and mission critical information. Current customers of the On-Line! Detective include DEC/Compaq, HP, GTE, GE, Lockheed Martin, Lucent Technologies, AT&T and many government agencies.

The On-Line! Detective for Sun becomes the single most valuable support tool in the arsenal of system administrators, help desk personnel, field engineers, trainers and Resellers of Sun equipment. The format is very intuitive and pictographic allowing even first time users to successfully navigate the tool and locate pertinent information. The software covers a wide range of topics including part numbers (Sun and third-party), configuration rules and requirements, and the most advanced troubleshooting and problem resolution techniques.

The Detective runs on most Sun or Microsoft operating systems.

It will load on Sun desktops or servers, as well as PCs and laptops. The tool is sold individually or in multiple-user packs. The Detective now has a demo available that is downloadable from the web. To view the demo or for more information, visit SoftTech Solutions' website at <http://www.stsolutions.com> or call SoftTech direct at (888)

786-4393.
COPYRIGHT 1998 Worldwide Videotex
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Publication:Computer Workstations
Geographic Code:1USA
Date:Nov 1, 1998
Words:353
Previous Article:INTEL INTRODUCES FASTEST PENTIUM II XEON PROCESSOR.
Next Article:SUN/DASSAULT TEAM FOR CATIA VER. 5 DELIVERY ON SUN WORKSTATIONS.
Topics:


Related Articles
SUN PEPS WORKSTATION CONFIGURATIONS, CUTS PRICES.
DELL COULD BE READY FOR UNIX, LIKE IT OR NOT.
SUN INTRODUCES SUN ELITE3D M6 GRAPHICS SUPPORT.
SUN AIR FORCE WORKSTATION PROGRAM NOW PROVIDES ONLINE ACCESS.
SUNSTORE LETS CUSTOMERS ORDER LINUX FOR WORKSTATIONS.
SOFTECH/AAXION TO PRODUCE PREDICTIVE SOFTWARE.
SUN BLADE 1000 WORKSTATION DEBUTS AT 900MHZ.
CALDERA OPENLINUX WORKSTATION 3.1 UNVEILED.
SUN OFFERS FREE OPTERON PROCESSOR-BASED WORKSTATION.
SUN UNVEILS X64 SERVERS/WORKSTATIONS W/ AMD OPTERON PROCESSORS.

Terms of use | Privacy policy | Copyright © 2020 Farlex, Inc. | Feedback | For webmasters