www.tmcnet.com/850.1: SAP to acquire Wicom.SAP AG (company) SAP AG - (Systeme, Anwendungen, Produkte in der Datenverarbeitung - German for "Systems, Applications and Products in Data Processing") A company from Germany that sells the leading suite of client-server business software. The US branch is called SAP America. recently announced the acquisition of Wicom Communications, a privately held provider of all-IP contact center and enterprise communications software (communications, software) communications software - Application programs, operating system components, and probably firmware, forming part of a communication system. These different software components might be classified according to the functions within the Open Systems based in Espoo Espoo (ĕs`pô), Swed. Esbo, city (1998 pop. 204,962), Southern Finland prov., S Finland, 10 mi (16 km) W of Helsinki. Part of the Helsinki metropolitan area, Espoo saw enormous growth in the late 20th cent. , Finland. The acquisition is expected to be able to enable SAP to offer companies the ability to better integrate communications technologies Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry and business systems so they can more effectively serve their customers, regardless of how they connect to the business; connecting functions such as customer service, marketing, finance and sales; and making sure that all customer-facing employees wherever they are located have access to the same relevant knowledge and data. Founded in 1999, Wicom delivers business benefits for approximately 200 contact centers and contact-intensive, multi-site enterprises in 18 countries. Financial terms of the transaction were not disclosed. www.sap.com |
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