www.tmcnet.com/847.1: ClickSoftware delivers business analysis tool.ClickSoftware Technologies, Inc. recently introduced a new version of its ClickAnalyze business analysis software. ClickAnalyze, part of the ClickSoftware ServiceOptimization Suite, now provides operational reports and a drill-down dashboard (1) See Mac Dashboard. (2) A software-based control panel for one or more applications, network devices or industrial machines. Dashboards display simulated gauges and dials that look somewhat like an automobile dashboard. of key performance indicators Key Performance Indicators (KPI) are financial and non-financial metrics used to quantify objectives to reflect strategic performance of an organization. KPIs are used in Business Intelligence to assess the present state of the business and to prescribe a course of action. (KPIs). Combining these reports and dashboard with ClickAnalyze's trend analysis capabilities can give service organizations a holistic view of everything from on-time arrivals to repair times, to tracking service level indicators like resource travel, workload, utilization and "in jeopardy jeopardy, in law, condition of a person charged with a crime and thus in danger of punishment. At common law a defendant could be exposed to jeopardy for the same offense only once; exposing a person twice is known as double jeopardy. " management. ClickSoftware's ClickAnalyze Suite was designed specifically for service businesses so they can reduce downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. , minimize costs and improve the accuracy of forecasting and planning. www.clicksoftware.com |
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