salesforce.com upgrades customers and subscribers to 16th generation CRM service for free.salesforce.com Salesforce.com (NYSE: CRM) is an on-demand Customer Relationship Management (CRM) solution vendor. History Origins Salesforce.com was founded in 1999 by former Oracle executive Marc Benioff. , a provider of customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) on demand, has announced the release of its Summer '04 product line to all 10,700 customers and 161,000 paying subscribers worldwide. The 16th generation of salesforce.com's CRM service, Summer '04 delivers improved customization, integration, globalization globalization Process by which the experience of everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world. Factors that have contributed to globalization include increasingly sophisticated communications and transportation and functionality. Summer '04 includes salesforce.com's new Enterprise Edition 2.0 as well as more customization capabilities, integration options, state-of-the-art CRM functionality and global deployment support. Enterprise Edition 2.0 is included with Summer '04 and represents an upgrade of salesforce.com's product line targeted at large-scale, enterprisewide CRM deployments. Enterprise Edition 2.0 features include enterprise VLO VLO Valero Energy (stock symbol) VLO Very Low Observable VLO Landing Gear Operation Speed (aviation) VLO Ventro-lateral orbital (area of the brain) architecture, customization, integration, forecasting and multinational support. [ILLUSTRATION OMITTED] www.salesforce.com |
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