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netCustomer Client Base Grows 400% with Addition of PeopleSoft and JDE Customers.


Software Support Expertise and Global Delivery Model Cut Costs, Provide High Customer Satisfaction

SAN JOSE San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
, Calif. -- netCustomer, Inc., a leading third-party provider of enterprise software support and services for PeopleSoft, JD Edwards See J.D. Edwards. , and Siebel products, announced today that it has more than quadrupled its client base over the last 12 months. The growth has come through addition of direct PeopleSoft, JD Edwards EnterpriseOne, and JD Edwards World customers as well as new global support relationships with software vendors.

Representative clients include Maimonides Medical Center The Maimonides Medical Center is non-profit academic medical center in Brooklyn, New York. History
The institution was founded in 1911 as the New Utrecht Dispensary.
, Ludlow Composites, LeasePlan, Jafra Cosmetics, TNT Fireworks TNT Fireworks is a distributor of consumer fireworks in the United States. External links
  • Official website
, Deltek, Ingres, and Workbrain. netCustomer also serves customers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  and Mexico through its partners CSC and KPMG KPMG Klynveld Peat Marwick Goerdeler (accounting firm)
KPMG Kaiser Permanente Medical Group
KPMG Keiner Prüft Mehr Genau (German)
KPMG Kommen Prüfen Meckern Gehen
.

Leveraging a 24x7 global support model and extensive support experience, netCustomer provides quality maintenance and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  directly to enterprises and to software vendors. The netCustomer team includes software experts who established and managed a 24x7 support center for PeopleSoft and have extensive experience in providing technical support and tax and regulatory updates to global customers.

"As enterprises and software vendors alike look for quality and cost-effective support, netCustomer stands out as a highly experienced and established independent support provider," said Punita Pandey, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of netCustomer. "The third-party support market for enterprise applications is gaining momentum as more and more customers are questioning the value of their maintenance spend. netCustomer brings an innovative support model that delivers better quality support at much lower costs."

netCustomer support has consistently ranked high in customer satisfaction ratings while delivering substantial savings. Key benefits for customers include:

-- Support alternative selected by leading software vendors including PeopleSoft

-- Endorsed by PeopleSoft and JD Edwards executives

-- Proven expertise in resolving over 80,000 application issues

-- Savings of up to 75% on vendor support

http://www.netcustomer.com/signup-ps.asp.

About netCustomer

netCustomer is a leading third-party provider of enterprise software support and services. Selected by software vendors including PeopleSoft as their outsourced support provider, netCustomer has supported worldwide customers on a variety of application issues. netCustomer has now extended its support services directly to PeopleSoft, JD Edwards, and Siebel customers. For more information, visit www.netCustomer.com

netCustomer is a trademark of netCustomer, Inc. PeopleSoft, JD Edwards, and Siebel are trademarks of Oracle Corporation and/or its affiliates. All other trademarks acknowledged.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved.

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Publication:Business Wire
Date:Sep 12, 2007
Words:375
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