netCustomer CEO to Speak on Advanced BPO Strategies at the Global Offshore Outsourcing Summit 2004.Business Editors/High-Tech Writers SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--April 19, 2004 netCustomer, Inc., a leading provider of advanced outsourcing services, announced today that its President & CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Punita Pandey has been invited to speak at the Global Offshore Outsourcing Offshore outsourcing is the practice of hiring an external organization to perform some business functions in a country other than the one where the product or service will be sold or consumed. Summit 2004 organized by the Indo-American Chamber of Commerce. Her presentation will be on the topic of "Outsourcing works -- Here's how it's done" to be held on April 21, 2004 at 3:15 p.m. at the Grand Hyatt, Mumbai, India. Ms. Pandey will discuss the innovative globalization globalization Process by which the experience of everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world. Factors that have contributed to globalization include increasingly sophisticated communications and transportation strategies pioneered by netCustomer to deliver high-end enterprise support on behalf of leading global companies. She will share how netCustomer implemented its around-the-clock global delivery model to reduce operating costs operating costs npl → gastos mpl operacionales and improve service levels. Ms. Pandey will highlight netCustomer's world-class processes, state-of-art infrastructure, and qualified personnel that uniquely position the company in the advanced BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra space. She will discuss key lessons learned and insights gained from collaborative outsourcing relationships. The phenomenon of offshore outsourcing has become a strategic business tool that has catapulted India to the position of the "Outsourcing Hub of the World." Emphasizing this fact, Ms. Pandey will engage in an interactive discussion to share ideas, concepts, and approaches that enable successful outsourcing relationships. The audience will learn -- Offshore methodology for migrating complex business processes -- Challenges in executing a global outsourcing strategy -- Best practices in offshore partnerships. About netCustomer netCustomer, Inc. is a leading provider of advanced outsourcing services. netCustomer services efficiently extend complex technical operations and related business processes to offshore locations. With 24x7 operations, an integrated technology platform, and skilled resources, netCustomer services reduce operating costs and increase customer satisfaction. Headquartered in San Jose, Calif., netCustomer has global operations Global Operations is a first-person shooter computer game developed by Barking Dog Studios and published by both Crave Entertainment and Electronic Arts. It was released in March of 2002, following its public multiplayer beta version which contained only the Quebec map. in India. netCustomer is backed by Charles River Ventures. For more information, visit www.netcustomer.com. netCustomer is a registered trademark of netCustomer, Inc. Other trademarks are the property of their respective owners. |
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