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iVoice delivers IVR Application Generator 2.0 for Tapi Wav.

iVoice, Inc., a provider in speech recognition technology, has announced the release of its IVR Application Generator 2.0 for Tapi Wav, available for the Avaya IP Office, 3Com NBX and Shorelines IP Voice System. The iVoice IVR telephony development environment leverages speech recognition, text-to-speech and telephony features. Telephony Application Program Interface, or TAPI, can allow the integration of applications into different telephone private branch exchange systems (PBXs), eliminating the need for additional external and expensive hardware components. Each phone system hardware provider offers a specific software driver that interfaces directly with the iVoice Speech Enabled Auto Attendant, and TAPI provides an interface for dialing and disconnecting. The iVoice Speech Enabled Application Generator delivers some new enhancements: speech recognition as a built-in component; speech adaptation; speech channeling tuning tool; text-to-speech plug-in integration; TAPI Wav connectivity; e-mail notification and fax notification and enablement of call centers and hosting environments to answer and delegate calls to different applications.

www.ivoice.com
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Title Annotation:New Products ...
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Jul 1, 2004
Words:159
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