iVoice delivers IVR Application Generator 2.0 for Tapi Wav.iVoice, Inc., a provider in speech recognition technology, has announced the release of its IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. Application Generator Software that generates application programs from descriptions of the problem rather than by traditional programming. It is at a higher level and easier to use than a high-level programming language such as C/C++ or COBOL. 2.0 for Tapi Wav, available for the Avaya IP Office, 3Com NBX (Network Branch EXchange) A family of IP-based telephony systems from 3Com. The name was derived from "PBX," the traditional name for an enterprise telephone switch. and Shorelines IP Voice System. The iVoice IVR telephony development environment leverages speech recognition, text-to-speech and telephony features. Telephony Application Program Interface, or TAPI, can allow the integration of applications into different telephone private branch exchange systems (PBXs), eliminating the need for additional external and expensive hardware components. Each phone system hardware provider offers a specific software driver that interfaces directly with the iVoice Speech Enabled Auto Attendant The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR. , and TAPI provides an interface for dialing and disconnecting. The iVoice Speech Enabled Application Generator delivers some new enhancements: speech recognition as a built-in component; speech adaptation; speech channeling tuning tool; text-to-speech plug-in integration; TAPI Wav connectivity; e-mail notification and fax notification and enablement of call centers and hosting environments See hosted environment. to answer and delegate calls to different applications. www.ivoice.com |
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