iET Solutions on a Worldwide Growth Path.

FRAMINGHAM, Mass. -- iET Solutions LLC, a Platinum Equity company and leading provider of IT service management (ITSM) solutions, today announced successful sales growth in the first half of its financial year. Among its new customers are SSA Global (USA), EMC Corporation (USA), Harrah's Entertainment (USA), the Management Board Secretary (Canada) government agency, Altana (Germany), Homegroup (UK), and Landesbank Baden-Wurttemberg (Germany).

"We have experienced that customers not only greatly value solutions that are flexible and easily customizable, and can easily be integrated into existing IT infrastructures, but for many enterprises IT Infrastructure Library (ITIL) compatibility has become a decisive criteria together with the enterprise-wide usability of an IT and customer service management solution," said Michael Scheib, president and CEO of iET Solutions. "Our solutions are addressing exactly these needs, which is one of the main reasons for our worldwide growth."

With its IT Service Management (ITSM) solution, iET Solutions helps companies achieve increased customer service and staff productivity. The solution supports ITIL processes and allows for enterprise wide control, organization, and administration of the IT function and processes. iET ITSM has became the solution of choice for numerous organizations allowing them to build ITIL-compliant IT service managements and automate internal and external service processes. The Landesbank Baden-Wurttemberg (LBBW) in Germany is among those convinced of the solution's superior functionality. "We see iET ITSM as a strategic tool in aligning our processes according to ITIL," said Gunther Ender, Director IT/ORG at LBBW. "With the help of iET ITSM, we were able to noticeably improve the service performance for our staff and thus decided to purchase a corporate license which offers the greatest flexibility and supports the continued expansion of our service center. We also look to further foster our excellent cooperation with iET Solutions."

About iET Solutions

iET Solutions develops, markets and supports award-winning software applications for the IT and customer service management markets. Our ITSM suite is built around ITIL standards and has been verified by Pink Elephant, a world leader in ITSM education, to be compatible with core ITIL best practices. The iET Enterprise platform consists of a highly integrated, adaptable and scalable set of applications for Customer Service, Helpdesk and Sales Automation. Our strong technology delivers a unique combination of flexible product configuration and rapid deployment to Global 2000 companies worldwide. Headquartered in Framingham, Mass., iET Solutions maintains offices in Germany, Great Britain and North America. Distributors and technology partners serve all other countries. For more information visit www.iet-solutions.com.