iET Solutions Exceeds 2006 Sales Targets.Signs 24 New ITSM ITSM Information Technology Service Management ITSM Information Technology Security Manager ITSM Indirect Tensile Stiffness Modulus ITSM Information Technology System Management ITSM Ibm Tivoli Storage Manager ITSM It Service Management Customers FRAMINGHAM, Mass. -- iET Solutions, a leading provider of ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). based IT Service Management (ITSM) software solutions and services, today announced that it accelerated its growth in 2006, with iET ITSM sales up more than 60% over 2005 results. This is the best financial year in iET Solutions' history, with the Company exceeding its quarter-over-quarter and year-to-date sales goals. iET Solutions signed 24 new ITSM customer contracts, with up to 150 concurrent users per site. Moreover, the Company's existing customer retention rate remained at 98%. Bradco Supply Corporation, a national distributor of building materials Building materials used in the construction industry to create . These categories of materials and products are used by and construction project managers to specify the materials and methods used for . , selected and implemented iET ITSM solutions in 2006. Bradco was looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. a clear process to speed response times to IT change and status requests. "We reviewed and selected iET Solutions based on cost to value, domain expertise, and flexibility as an organization to work within the constraints of our environment. We are evolving through a reactive to proactive IT approach to service management, and wanted to utilize ITSM to embrace ITIL standards to assist in that transformation of our organization," said Joe Hradil, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. , Bradco Supply Corporation. "iET brought a level of expertise and an ability to meet our needs. Within eight weeks we were able to roll out iET Incident Management, iET Change Management, and a service catalog A service catalog, as defined in ITIL Service Delivery, is a list of services that an organization provides, often to its employees or customers. Each service within the catalog typically includes:
CMDB Composite Modified Double Base (Propellant) CMDB Control and Monitor Display Builder CMDB Call Management Database ). Bradco has been able to use the 'power' of ITSM to launch us into a successful migration to a service-oriented IT organization." Other achievements and milestones reached during 2006 include: * Securing key partners and customers in EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. and North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . * Recognition in 5 leading analyst reports covering the ITIL and ITSM space. * The release of ITSM 4.0 with strengthened change, release and configuration management capabilities. * Customer recognition for ITSM achievement, including Axpo Informatik AG, Switzerland's leading energy holding company and user of iET Solutions' ITSM solutions, receiving the prestigious Best Practice Award for ITSM in recognition of their superior support of IT processes. "Our accomplishments over the past year are largely due to our ability to deliver affordable, enterprise-level solutions to midsize business and small enterprise companies. Customers are embracing iET ITSM as a unique and dependable solution in this regard," said Michael Scheib, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , iET Solutions, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control . "Our recent success will accelerate our penetration of the ITSM market in 2007." About iET ITSM iET Solutions provides a complete solution to the ITIL concept of aligning IT services in support of business objectives to maximize the return on IT investment. The configurability of the software enables it be customized to a substantial degree without writing a line of code. A developer's studio enables customization within a graphical environment. iET Solutions products such as iET ITSM, iET CMDB Discovery, iET CMDB Intelligence, and iET Process Analyzer combine fast and efficient service desk performance with the comprehensive back office management capabilities needed to continuously improve and optimize the IT infrastructure. Integrating the front office functions of incident and problem management with the back office functions of configuration, change and release management helps organizations gain control over the IT infrastructure and optimize its performance. About iET Solutions iET Solutions (www.iet-solutions.com) develops, markets, and supports award-winning software applications for the IT service management market. Our ITSM suite is built around ITIL standards and has been verified by Pink Elephant, a world leader in ITSM education, to be compatible with core ITIL best practices. For the purposes of process analysis and CMDB management, iET Solutions offers integrated process management and CMDB intelligence solutions. Over 600 customers in more than 26 countries worldwide benefit from iET Solutions' offerings. Headquartered in Framingham, MA, iET Solutions maintains offices in Germany, Great Britain, and North America. Distributors and technology partners serve all other countries. |
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