i2's TradeMatrix Sell Solution Gains Momentum With More Than 30 New Customers; Acer America, TechnologyNet.com Cite Value-Driven Benefits.

Business & Technology Editors

DALLAS--(BUSINESS WIRE)--Aug. 14, 2000

i2 Technologies, Inc. (Nasdaq:ITWO), the leading provider of intelligent eBusiness and marketplace solutions, today announced it has signed more than 30 new sell-side customers this year. Customers who have chosen i2's TradeMatrix(TM) Sell Solution include leading global companies such as Acer America, Asia Idea, Caterpillar, Comdisco, Gate Gourmet, Net Curricula, Paperhub, MetalSpectrum, Siemens, and TechnologyNet.com.

i2's TradeMatrix Sell Solution powers personalized, multi-channel selling by managing customer interactions through a single solution. By aligning customer demand with multi-enterprise supply, TradeMatrix Sell Solution helps companies maximize profitable revenue. The solution includes critical sell-side customer management elements, such as catalog management, personalization, product display, constituent profile management, order management, pricing, payment processing, and fulfillment, as well as key value-added features, such as configuration, accurate order promising, targeted ad campaign delivery and rotation, marketing campaign management and customer care.

One customer using i2's Sell Solution is Acer America Corporation. Because Acer employs a complex, multi-tier distribution model across multiple sales channels, the U.S. arm of the world's third-largest PC maker needed to ensure accurate and efficient matching and fulfillment of these customized orders. According to Acer, its i2-powered sell-side marketplace has already realized significant value.

"i2's TradeMatrix Sell Solution has optimized revenue from each customer interaction, maximized revenue generation across all sales channels, and has dramatically reduced operating costs for Acer America. This equals real, measurable value," said Todd Osborne, senior director of marketing for Acer. "We chose i2 because of its robust marketplace platform and 'best-of-breed' capabilities, as well as its multi-tier personalization of customer interactions. Our distributors and resellers are enthusiastic about the i2 solution and the value it has provided to their business models."

In a recent survey conducted by the American Management Association, 77 percent of executives said their top e-business priority was to improve customer service and support, followed closely by the desire to gain access to new customers, enhance brand awareness and create new revenue sources. i2's TradeMatrix Sell Solution meets those needs by offering rich functionality that spans the entire sales process.

With more than 30 new customers in 2000, i2 now has more than 47 sell-side customers using or implementing the TradeMatrix Sell Solution since its introduction less then a year ago. One of those live customers is TechnologyNet.com.

"i2's TradeMatrix platform is helping us build relationships, anticipate customer needs and reduce expenses for the IT industry," said Alan Weinberger, chairman and CEO of TechnologyNet.com. "We can now offer our IT solution providers the ability to improve customer service through intelligent Web storefronts and superior order processing, while simultaneously reducing supply chain costs. i2 and TechnologyNet.com are adding value to all participants in the marketplace."

In addition, i2's sell-side marketplace solution was recently ranked first by Giga Information Group, which stated: "Among the leading market-making solution providers, i2 provides the broadest and deepest sell-side eCommerce functionality."

"Our customers' successes during the first half of 2000 have shown the industry that we are a leader in not only supply chain management, but powering sell-side marketplaces as well," said i2 executive vice president Tom Cooper. "We are the only provider who can efficiently integrate the key elements of customer management -- market, sell, fulfill and care -- with the critical back-end functions of supply chain management to create a complete value chain for the customer and the supplier alike."

The TradeMatrix Sell Solution provides the following differentiated capabilities:

-- Collaborative support for the entire customer value cycle

-- Ability to make accurate order promises

-- Decision-support across multiple enterprises

-- Internet-based execution with seamless enterprise linkages

-- Comprehensive content

i2's TradeMatrix Sell Solution can be deployed as a stand-alone solution for marketplaces or as an e-business solution, working in tandem with other TradeMatrix services, such as Design, Buy, Plan, Fulfill and Service.

About i2

i2 creates real value for its global e-business customers through its TradeMatrix solutions, content and marketplace platforms. TradeMatrix allows businesses to create both private and public marketplaces, while improving the efficiencies of all participants. i2 provides a wide variety of collaborative e-business services for both the early stages and the next generation of e-business adoption, with each service supported by decision optimization, transaction management and content management solutions. Founded in 1988, i2's mission is to deliver $50 billion in value to its customers by 2005. i2 is headquartered in Dallas, has more than 5,000 employees and maintains offices worldwide. Visit i2 at www.i2.com.

TradeMatrix facilitates every stage of the product life cycle, with decision-support solutions to assist in the design, buy, plan, sell, fulfill and service functions. These solutions combine with i2's industry-leading content and content management offerings and reside on the TradeMatrix platform, which is built on open standards to allow integration with existing systems, including ERP, CRM and back office systems. In addition, TradeMatrix Network provides access to horizontal logistics, fulfillment and financial services; industry templates for rapid customization; and an open Applications Program Interface (API) to promote marketplace-to-marketplace connectivity.

i2 and the i2 logo design are registered trademarks of i2 Technologies, Inc. TradeMatrix is a trademark of i2 Technologies, Inc.

i2 Cautionary Language

This press release may contain forward-looking statements that involve risks and uncertainties, including customers' ability to implement i2 solutions successfully or to achieve benefits attributable to i2 products. For a discussion of factors which could impact i2's financial results and cause actual results to differ materially from those in forward-looking statements, please refer to i2's recent filings with the SEC, particularly the Form 10-K filed March 22, 2000 and Form 10-Q filed May 15, 2000.