eduPERT launched.

Users of the pan-European GEANT2 research network are set to benefit from faster troubleshooting of performance issues through the creation of eduPERT. A federated Performance Enhancement and Response Team (PERT), eduPERT will combine a collaborative European community of knowledge that can be shared across local, national and university and individual project PERTs to solve network issues as well as providing central administrative services. The launch of eduPERT also aims to foster greater use of PERTs by end-users with network issues and to encourage the formation of more performance teams across Europe. eduPERT will create a community of network engineers, comprising existing PERT teams and new members, enabling them to share experience and collaborate on solving performance issues. Their goal is end-to-end performance optimisation, focused on troubleshooting network performance problems, and giving end-users guidance on quality of service issues. This means that if a particular National Research Education Network (NREN) has no-one experienced in a particular technical field, requests can easily be referred to colleagues at other PERTs and they can benefit from access to their knowledge. By bringing the GEANT2 PERT community together, support staff can more easily learn from their colleagues.

The eduPERT website went live on 1 September at http://edupert.geant2.net