ePeople Teamwork 5.1 integrates directly with Microsoft Outlook.ePeople, Inc., a provider of enterprise software that enables teams in support, sales, service and development to turn informal interactions into valuable corporate knowledge, has announced the release of ePeople Teamwork (product, software, tool) Teamwork - A SASD tool from Sterling Software, formerly CADRE Technologies, which supports the Shlaer/Mellor Object-Oriented method and the Yourdon-DeMarco, Hatley-Pirbhai, Constantine and Buhr notations. 5.1. Without leaving Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook , ePeople said Teamwork 5.1 allows knowledge workers access to relevant information, find help from experts, capture knowledge and work in a collaborative fashion with customers and partners for faster issue resolution and higher quality results with less effort. ePeople said Teamwork 5.1 assists in identifying key experts from cross enterprise resources based on their knowledge and past experience, minimizing escalations and interruptions. The assembled as·sem·ble v. as·sem·bled, as·sem·bling, as·sem·bles v.tr. 1. To bring or call together into a group or whole: assembled the jury. 2. response team can include experts, employees, customers or partners who can collaborate in a shared workspace to resolve the issue. ePeople Teamwork 5.1 also supports other devices and interfaces including PCs and handheld devices, the Web, any e-mail appliance A device that is specialized for accessing e-mail. Pocket-sized models are designed for portability, while desktop models are geared for ease of use and eliminate the need to turn a computer on and launch an e-mail program just to check mail. and instant messaging Exchanging text messages in real time between two or more people logged into a particular instant messaging (IM) service. Instant messaging is more interactive than e-mail because messages are sent immediately, whereas e-mail messages can be queued up in a mail server for seconds or . [ILLUSTRATION OMITTED] www.epeople.com For information and subscriptions, visit www.TMCnet.com or call 203-852-6800. |
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