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eMachines unveils latest array of PCs.

eMachines Inc., the second-leading vendor of desktop PCs sold through U.S. retailers, recently announced its line-up of affordable, high performance PCs for the beginning of 2003 at the Consumer Electronics Show in Las Vegas.

Starting at $399, with no rebates required, eMachines' new quartet of PCs offers consumers an affordable way to do everything from everyday computing to multimedia entertainment, as well as add multiple systems for the home or office.

For the benefit of multimedia enthusiasts, eMachines includes separate CD-RW and DVD drives within all of its models starting at $499.

The company has also upgraded its $599 and $649 systems with an Office Multimedia Keyboard that provides short-cut buttons for commonly used computer functions, such as copy, cut and paste, speaker volume, CD and DVD controls, e-mail retrieval and Internet browser commands.

Its $399 and $499 systems now include a multimedia keyboard with short-cut buttons for speaker volume control, Internet browser launch and e-mail retrieval.

"With this line-up, eMachines continues to provide consumers the highest value PCs in the industry backed by a Customer Care program on par with any PC vendor," said Wayne Inouye, president and CEO of Irvine, Calif.-based eMachines. "We continue to see a tremendous response from our customers to the removal of our manufacturer's rebate program.

"They appreciate the fact they can walk out the door of a retail store with a fully configured PC at a remarkable price."

eMachines supports its line-up of PCs through a comprehensive Customer Care program comprised of one-year parts, labor and technical support in addition to several other service options, including an End-User Replaceable Parts Program, five-day Depot Repair, and nationwide authorized service centers.

Other facets of its customer service program include e-mail and live Internet chat with its technical support team, the proactive BigFix monitoring program, and Spanish-speaking support capabilities.

Every eMachine features Microsoft Windows XP Home Edition, Microsoft Works, Microsoft Money, Encarta Online, a 90-day trial of McAfee Anti-Virus and 90-day AOL 8.0 membership all pre-installed.
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Title Annotation:at 2003 Consumer Electronics Show
Publication:EDP Weekly's IT Monitor
Geographic Code:1USA
Date:Jan 13, 2003
Words:333
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