eAgency launches wireless on-demand CRM.eAgency Systems, a provider of on-demand CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. solutions for the small to medium-sized office/home office market, has announced the launch of its CRM wireless solution, Nice Office Universal Edition. Nice Office Universal Edition is available on Research In Motion's (RIM) BlackBerry blackberry, name for several species of thorny plants of the genus Rubus of the family Rosaceae (rose family). See bramble. blackberry wireless platform, and it features over-the-air wireless synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. of sales and customer data as well as e-mail, calendar and contacts. By extending the company's current enterprise and Web-based information exchange platform to the wireless mobile user, eAgency intends for corporate and independent representatives to be able to manage prospects, clients, sales activities or check commissions status right from their BlackBerry Wireless Handheld without the need to dial up, log on or cradle the device. The solution is also available in a corporate dashboard version that enables users to view production reports, monitor account status, track agent activity and distribute leads. A significant feature of Nice Office Universal is its over-the-air wireless sync capabilities, available for e-mail, calendar and contacts, as well as business data. Built with Sun's J2ME (Java 2 Platform, Micro Edition) A version of Java 2 for cellphones, PDAs and consumer appliances. J2ME uses the K Virtual Machine (KVM), a specialized Java interpreter for devices with limited memory. technology, eAgency has created customized user interfaces and persistent storage on the BlackBerry Wireless Handheld. Business-specific information is tightly integrated with the existing BlackBerry user interface to offer a seamless transition from contacts and calendar to detailed sales and status information--all encapsulated encapsulated Localized Oncology adjective Confined to a specific area, surrounded by a thin layer of fibrous tissue; encapsulation generally refers to a tumor confined to a specific area, surrounded by a capsule. See Islet encapsulation. in an end-to-end encrypted en·crypt tr.v. en·crypt·ed, en·crypt·ing, en·crypts 1. To put into code or cipher. 2. Computer Science data packet. The product will debut on multiple carriers. [ILLUSTRATION OMITTED] www.eagency.com www.rim.com |
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